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By: HP     Published Date: Jul 29, 2008
This white paper explores the advantages of Operational ITSM- through incremental and continual improvement of service management practices on an ongoing basis. IT organizations must evolve into trusted service providers that adapt quickly, offer cost-effective, reliable, and flexible services to meet today's business initiatives. This evolution is not easy. It requires that the IT organization adopt an IT Service Management (ITSM) framework. Operational ITSM provides an incremental approach for companies that may not have the resources to finance and staff a large ITSM project.
Tags : itsm, service management, service level, service-level, itil, mission critical
     HP
By: Tripwire     Published Date: Jul 08, 2008
This paper outlines the nature of infrastructure integrity, change auditing, and compliance solutions. It describes how an investment in configuration assessment and change auditing solutions can stabilize IT operations, lowering the operational costs associated with the IT infrastructure; be a force multiplier; and provide a solid foundation that increases the effectiveness of the investment in information security.
Tags : tripwire, information security, infrastructure, change management, change, change auditing, security
     Tripwire
By: Lawson     Published Date: Jun 23, 2008
Managing and maintaining your key assets throughout their entire lifecycle is critical to your organizations success. Rather than looking at each part of the asset's lifecycle in isolation or only focusing on the operational phase, your asset management solution should enable a more holistic view. It should help you manage the entire cycle.
Tags : erp, eam, lawson, manufacturing, enterprise asset management
     Lawson
By: IBM     Published Date: May 30, 2008
This white paper, authored by industry analyst IDC, explores the problems confronting IT organizations today as they seek to bring data together from disparate sources in order to achieve better information coherence, operational efficiency, and more effective overall governance. Specifically, the paper considers the problems posed by the complexity of "data integration" technology in terms of its configuration and maintenance. It looks at the utility of a grid computing approach in providing scalability and manageability for "data integration" and considers how an appliance approach can further reduce cost and risk for customers.
Tags : information management, data integration, blade server, ibm, leveraging information, ibm li, li campaign
     IBM
By: IBM     Published Date: May 29, 2008
IBM Multiform Master Data Management manages master data domains - customers, accounts, products - that have significant impact on the most important business processes and realize the promise of Service Oriented Architecture (SOA). IBM is the only vendor that delivers an integrated MDM product with significant out-of-the-box functionality for each MDM usage style - collaborative, operational and analytical - across multiple data domains, thereby managing the complete data lifecycle.
Tags : data management, mdm, data lifecycle, master data management
     IBM
By: Stratavia     Published Date: May 21, 2008
This white paper provides an overview of current challenges in the modern data center, the impact those challenges have on the business, and Stratavia’s approach to solving those problems.
Tags : data center automation, stratavia, automation, dca, rba, run book automation, operational maturity, operational efficiency
     Stratavia
By: IBM     Published Date: May 12, 2008
Challenges like competitive pressures, compliance activities and higher operational costs make service management more critical than ever. To keep up, IT operations must constantly improve visibility, control and automation while bridging the gaps among business, development and daily operations.
Tags : itil, service management, governance, risk management, ibm, ibm g&rm, ibm grm
     IBM
By: Radius Solutions     Published Date: Apr 29, 2008
Buying an ERP system that doesn't closely fit your business processes can be a costly mistake. This is particularly true if you try to fit a generic manufacturing ERP solution into a packaging/printing business environment. Reworking a non-industry specific system to meet the day-to-day operational needs of a printing/packaging operation requires significant modifications to the core product. The resulting software can end up so heavily customized that it can be difficult and very costly to maintain.
Tags : erp, erp software, erp system, software selection, radius, radius solutions
     Radius Solutions
By: IBM     Published Date: Apr 23, 2008
This Q&A-style article from CIO Green Edge Zone covers some of the many ways businesses can benefit through green technologies. Becoming more energy efficient not only dramatically reduces power costs, but can actually help companies improve operational efficiencies, increase productivity, enhance customer service and heighten brand awareness.
Tags : ibm, opt it, ibm opt it, green, environmental, environment, productivity
     IBM
By: IBM     Published Date: Apr 23, 2008
This white paper explains the why's and how's of data center transformation. It reveals the breakthrough IBM approach that supports dynamic, service oriented applications and consolidates systems, servers and networks for decreased operational costs on all fronts—freeing up funds for business innovation. Download white paper on new data center.
Tags : it management, service management, datacenter, data center, network, networking, network management, ibm
     IBM
By: IBM     Published Date: Apr 22, 2008
This IDC white paper discusses how the current need for server virtualization, infrastructure consolidation and energy efficient technology requires significant changes to IT systems. It describes the steps to take to achieve high availability and reduce operational costs, while still adhering to the requirements of “green IT.”
Tags : ibm, ibm opt it, green, environmental, environment, virtualization, virtual server, virtual machine
     IBM
By: Oce Business Services     Published Date: Mar 24, 2008
Effective records management has never been more crucial to meeting corporate governance, risk management and operational mandates. Yet half of enterprises lack a fully implemented records management program. Download this white paper to learn how strategic outsourcing can help you mitigate risks, apply best practices, meet compliance mandates and improve overall records management ROI.
Tags : oce, records management
     Oce Business Services
By: Clarus Systems     Published Date: Mar 18, 2008
In today’s global marketplace, you rely on your IP telephony environment to unite employees who work remotely, in a branch, or at the office headquarters by providing seamless, effective communications. Whether at the time of deployment, during an upgrade, or through an operational review, validating these environments to function properly and meet user expectations is critical.
Tags : itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
     Clarus Systems
By: HP VMware     Published Date: Mar 03, 2008
There are probably as many approaches to data protection and disaster recovery as there are types of disasters that might befall your datacenter. Figuring out which approach is best for your datacenter—from a technical, operational and financial outlook—is enough to keep a responsible manager like you up at night. Download this paper to learn about the proven, flexible solution that prepares your data to survive and recover from almost any calamity, from HP and VMware.
Tags : vmware, disaster recovery, sim, data protection, cdp, esx server, bladesystem, data replication
     HP VMware
By: IBM     Published Date: Feb 25, 2008
Competitive pressures, increased marketplace demands and the constant need to reduce expenses have only intensified the demands put on companies to develop and deploy their software applications quickly, efficiently and cost-effectively. Read about the key barriers companies must cross as they attempt to streamline their software delivery processes and learn how to bridge the gap between development and operations in this paper.
Tags : productivity, application development, software development, web development, ibm
     IBM
By: ICC Decision Services     Published Date: Feb 18, 2008
To paraphrase an old saying, “When the going gets tough, retailers start slashing operational costs.”  Ironically, cost slashing usually exposes a retailer to even greater risks instead of fortifying it against economic uncertainties.  All businesses have felt the impact of today’s volatile economy.  Retail has been hit especially hard, with sales in 2007 rising by only 2.4% - the smallest year-to-year increase since 2002. Despite such dour statistics, there are plenty of opportunities to gain share in today’s market.
Tags : icc, decision services, increase sales, market, down market, economy, operation, operations
     ICC Decision Services
By: ICC/Decision Services     Published Date: Feb 18, 2008
To paraphrase an old saying, “When the going gets tough, retailers start slashing operational costs.”  Ironically, cost slashing usually exposes a retailer to even greater risks instead of fortifying it against economic uncertainties.  All businesses have felt the impact of today’s volatile economy.  Retail has been hit especially hard, with sales in 2007 rising by only 2.4% - the smallest year-to-year increase since 2002. Despite such dour statistics, there are plenty of opportunities to gain share in today’s market.
Tags : icc, decision services, increase sales, market, down market, economy, operation, operations
     ICC/Decision Services
By: IBM     Published Date: Feb 08, 2008
Throughout the industrialized world, healthcare systems are in crisis. Aging populations and skyrocketing costs are putting unprecedented financial and organizational pressure on healthcare providers and payers. The result is often a decreasing level of care. In response, fundamental changes are taking place. Patient-centric systems are evolving in which the patient's well-being and the responsibility for good health are defining treatment and operational policies.
Tags : health, healthcare, medical, medical records, patient, patient records, hipaa, customer-centric
     IBM
By: Aerohive     Published Date: Feb 06, 2008
Are you looking to reduce the operational cost of your existing wireless LAN, and to make it support mission-critical, real-time applications and 802.11n? At the same time, are you challenged with the cost and complexity associated with most next-generation wireless LAN architectures? Check out the enterprise-class, cost-effective new cooperative control architecture from Aerohive Networks. In this real-world case study, you’ll see how Aerohive Networks' cooperative control architecture combines the linear cost modeling of autonomous APs and the operational advantages of controller-based approaches.
Tags : business, roi, tco, wireless lan, enterprise wireless, economics, cooperative control, aerohive
     Aerohive
By: Aveksa     Published Date: Feb 04, 2008
User access-related business risk comprises a broad array of potentially damaging events that may be caused or made possible by inadequate governance of access to an enterprise’s information assets. Such events range from relatively minor policy and compliance violations to disastrous business losses.  The stakes involved in access-related risk have risen dramatically in recent years as organizations have become thoroughly operationalized by technology.
Tags : access control, user access, access, permissions, risk, risk management, compliance, governance
     Aveksa
By: Tripwire     Published Date: Jan 30, 2008
Learn from industry analysts how IT organizations are using configuration management to meet compliance requirements and instill best practices. Find out how these organizations are applying the resulting processes to enhance security and improve operational efficiency in order to increase their level of service delivery.
Tags : cmdb, change management, configuration management, risk management, compliance, idg, tripwire, lifecycle management
     Tripwire
By: newScale     Published Date: Jan 30, 2008
This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
Tags : itil, service catalog, service catalogue, itil service catalogue, it service catalogue, best practices, service management, customer service
     newScale
By: WebEx Communications     Published Date: Dec 14, 2007
Those businesses that have actively fostered deployment of e-learning into all points of the enterprise are now in the enviable position of experiencing geometrically increasing levels of operational and strategic efficiency. And those corporate learning officers and training managers that went through the arduous process of developing a business case in support of e-learning are now key strategic players in their organizations.
Tags : e-training, etraining, e-learning, elearning, employee education, education, training, collaboration
     WebEx Communications
By: Stratavia     Published Date: Nov 20, 2007
This whitepaper is directed to technology executives and team members who are looking to increase the efficiency and operational maturity of their IT operations. It will discuss in detail the following five steps, each required to fully realize the potential of your technology investments.
Tags : automation, virtualization, data center, data center automation, data center optimization, database automation, database management, oracle
     Stratavia
By: Blue Lane     Published Date: Nov 15, 2007
Virtualization has become all the rage for companies interested in optimizing their servers and storage systems. This shift in data center architecture allows IT organizations to reduce operational costs and increase flexibility and responsiveness to changing business demands.
Tags : data center security, datacenter security, data centre, network security, virtual server, virtual data center, server virtualization, blue lane
     Blue Lane
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