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By: KPMG     Published Date: Jun 06, 2019
20 years on from our first global survey of technology leaders, explore the changing role and growing influence of the CIO. Read this report to find out: • the top-10 business issues facing customer-centric and digital leaders • how successful organisations are turning their strategies into reality • which emerging technologies organisations are investing in • how IT leaders are aiming to plug the skills gap.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Companies that use digital technologies to drive agility and responsiveness, and enhance the customer experience achieve higher revenue growth than their competitors. Find out how. Read this briefing to discover: • how digital leaders are different from the average organisation • key characteristics of digital leaders • how the CIO can become the agent for digital change.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Advanced service management platforms help reduce costs, enhance ITSM performance and give employees access to the IT they need. Find out how we helped a global law firm implement a state-of-the-art ServiceNow platform. Read this story to understand: • what benefits advanced ITSM platforms can deliver • how to decide on your preferred platform • how to ensure a fast, efficient, low-risk implementation • five key principles to guide your transformation.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
What impact will the cloud-enabled workplace have on your cybersecurity strategy? This year’s research shows that organisations are navigating a myriad of both old and new cybersecurity challenges to bring the cloud into scope. Read this to discover: • how growing cloud dependency has created distinctive challenges around cyber security • what the biggest cyber challenges are for organisations in this context • how intelligent automation and machine learning is being used to overcome operational obstacles hampering cloud security • a set of cybersecurity considerations for modern IT environments.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
High-volume administrative tasks are a feature of every business. We helped a global bank develop a machine learning algorithm to help with the task of reviewing over 100,000 ‘sanctions alerts’ every day. Read this story to find out: • what other benefits AI can deliver beyond cost savings • how AI tools achieve greater accuracy than human reviewers • what it takes to apply AI and Machine Learning successfully in a regulated sector.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
As businesses start to experiment with true artificial intelligence, safe delivery of AI demands a new risk and control framework. This report, designed for anyone tasked with the safe delivery of AI, proposes an effective solution. Read the report to find out: • the risks associated with AI and the challenge of managing them • a 17-category Risk & Controls framework for AI • in-depth details for key categories, including security management, business continuity and knowledge management • an essential glossary of AI terms.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Leading companies are focused on increasing customer satisfaction and retention by taking an organisation-wide, customer-centric approach. Find out about the critical role HR has to play in elevating the customer experience. Read this report to discover: • how HR can influence the customer agenda • how to take advantage of AI and D&A to recruit the right people • what skills customer service employees will need as a result of automation • how to win senior buy-in for new HR policies and approaches • seven action steps for building a customer-centric culture.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Discover how the CMO is evolving from brand guru into customer advocate. With key actions for creating a truly customer-centric marketing organisation. Read this report to discover: • how and why the marketing organisation must transform • why CMOs must expand their knowledge and responsibilities beyond traditional marketing • how to measure success in a customer-centric environment • seven key actions for creating a customer-centric marketing organisation.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
‘The five mys’ is a fresh approach to understanding human decision-making. Essential reading for CMOs and organisations faced with a constantly changing consumer. Read the report to discover: • how the ‘five mys’ generate richer insights into consumers’ unmet needs • why assumptions about different life stages need challenging • key trends shaping the interaction between consumers and companies • detailed ‘five mys’ insights across eight major economies.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Disruptive technologies are transforming our world. The challenge is to make sense of them in a way that delivers competitive advantage and a superior customer experience. Read this report to discover: • the four key characteristics of organisations doing this successfully • the ‘Six Pillars’ framework for customer experience excellence • real-world insights from global CX leaders • insights into the state of CX in 14 different countries.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Traditional strategies for driving sales are no longer enough. Brands that only connect with customers on a transactional basis are losing out to more innovative brands that create a richer experience for customers. Read this story to find out: • how we developed a digital strategy to restore growth to an iconic sporting brand • how data can drive a dynamic connection with customers and create new opportunities for growth • key principles for developing your own digital strategy.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Cities need to rethink public transport systems to meet consumer demand for flexible, on-demand services. By doing this, they can also unclog congested roads, improve safety and reduce carbon emissions. Read this insight to discover: • how patterns of mobility are changing in major cities • what customers want – and the key challenges to meeting their expectations • whether microtransit solutions can be an effective complement to traditional public services • three key levers to pull to develop responsive, demand-driven services.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
A global mobility revolution has already begun and is accelerating rapidly, opening up major opportunities and challenges for players across the mobility ecosystem. Read this report to discover: • the likely winners and losers in the mobility revolution • how the way people and goods are moved will change dramatically • how the mobility revolution will impact eight traditional sectors • what alliances organisations must build to win in this brave new world.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Mobility is undergoing one of the most transformational social, technological and economical shifts of a generation. The winners are likely to be organisations that truly understand the impact and timing of disruption and seize the right emerging opportunities. Read this insight to understand: • the three cross-sector megatrends disrupting mobility • the shape of the emerging mobility ecosystem – and its impact in seven major sectors • how to make the right decisions now to stake a place in the future ecosystem.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Rapidly changing business models are driving fresh interest in zero-based cost management. Read this insight to discover: • the potential benefits of zero-based budgeting • how to avoid key mistakes associated with this budgeting approach • five principles to apply to create the conditions for zero-based success.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
As rising consumer expectations ramp up reputational risk, retailers need to keep up to date with regulatory developments. This report provides a comprehensive overview. Read the report to find out: • what customers care about that could affect your reputation • which regulations you must comply with to manage reputational and financial risk • why brand and reputation is a top concern for UK CEOs.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Find out why cyber security must be embedded into commercial strategy. With focused insight on the economics of trust for financial services, automotive, mobile and retail organisations. Read the report to understand: • how consumer expectations are shifting on the topic of digital trust • how well the priorities of consumers and security executives align • what it takes for consumers to stay with a brand when things go wrong.
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     KPMG
By: Motorola Solutions     Published Date: Jun 05, 2019
THE TIME IS NOW TO CREATE AN ENGAGING SHOPPING EXPERIENCE FOR EVERY CUSTOMER. In the world of retail, the customer is always right. That’s why retailers today must ensure their staff is well-informed, well-coordinated, armed and ready with the right information to satisfy customers in stores. Whether it’s a customer’s question about a product or a request for a different size, shoppers expect retail associates to be empowered with accurate answers and attentive service. Above all, stores need to rely on strong communication technologies so retailers can deliver a seamless experience for shoppers and keep them coming back. When retailers create an engaging experience, customer interactions turn into transactions and occasional buyers turn into loyal brand advocates. Motorola Solutions Two-Way Business Radios are helping retailers across the nation enhance customer and employee interactions, efficiency and safety both in stores and warehouses – but which business radio model is right for
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     Motorola Solutions
By: VMware     Published Date: Jun 04, 2019
What are the four characteristics of a future-ready HCI solution? Read this eBook and discover how HCI can make your IT organization more agile and responsive, helping you succeed in the digital era.
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     VMware
By: VMware     Published Date: Jun 04, 2019
In this white paper, we look at five of the critical use cases currently driving HCI deployments and why they will continue to benefit from HCI in 2019 and beyond. Hyper-converged infrastructure has emerged as a breakthrough IT technology over the past several years. With the right HCI solution, IT teams can lower costs, increase agility and reduce complexity—leveraging a modern software-defined IT platform that provides a seamless path to hybrid cloud. The reality is that IT teams have been so pleased with the benefits they are already reaping with HCI that they are looking for new ways to use it to power key initiatives such as digital transformation. This trend is being accelerated by advances in performance, ease of use and functionality, driven by technology innovations such as Intel Optane memory and VMware vSAN. 
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     VMware
By: Citrix Systems     Published Date: Jun 04, 2019
Whether your organization is going all in on cloud or they have a more conservative approach, the undeniable reality is that workloads are moving to the cloud at warp speed. And with many IT leaders concerned that the complexity of the network hampers their organization's ability to migrate apps to the cloud, it's up to you to transform the network to meet the new demands. Read this e-book to learn how a unified app-delivery strategy can help you: Increase IT efficiency Reduce security risks Free IT staff to focus on more strategic initiatives
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     Citrix Systems
By: Citrix Systems     Published Date: Jun 04, 2019
Discover why ninety-four percent of organizations surveyed are already modifying, overhauling, or reassessing their network infrastructure to facilitate application delivery in hybrid- and multi-cloud environments. Read this e-book to learn why you should re-architect your network infrastructure to optimize application delivery: Ensure end-to-end network visibility for your operations Gain real-time analytics for application optimization and uptime Scale your application infrastructure according to workload demand Read the e-book today to find out all six must-haves for application delivery in the cloud.
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     Citrix Systems
By: Oracle     Published Date: Jun 04, 2019
Finance teams are the new drivers of innovation. In this talk, IDC and Oracle discuss how you can get your organisation ready for it – and how you can ensure its success. Watch the video now to learn: • How to put a funding model in place for digital • How soon to expect ROI • How to forecast and measure digital outcomes Watch Now
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     Oracle
By: Schneider Electric     Published Date: Jun 03, 2019
The demands of modern IIoT applications increases the complexity of systems infrastructure and puts additional pressure on IT and OT security. As the frequency and sophistication of cyber-attacks increase, operations must leverage industry standards to achieve consistent protection. This paper will address how IEC62443 can be applied to industrial control systems and help readers understand the various priorities and steps required to help mitigate cyber threats.
Tags : smart control, empowered operators, optimized assets, future of automation, reliability, safety, cybersecurity, ecostruxture plant
     Schneider Electric
By: HP Inc.     Published Date: Jun 03, 2019
Awareness of the issue is essential. As with most security threats, an understanding of how it operates will help determine next steps. Here we have outlined seven key actions to help prevent cryptojackers taking over your network.
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     HP Inc.
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