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support strategy

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By: Panasonic     Published Date: Oct 10, 2019
The U.S. military continues to develop its quick-strike potential, seeking greater capacity to project force globally, quickly and on several fronts simultaneously. Support services are integral to that effort, particularly in the area of logistics and asset maintenance. In its 2018 National Defense Strategy, the Department of Defense identified the development of “resilient and agile logistics” among its key modernization goals.
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     Panasonic
By: Group M_IBM Q4'19     Published Date: Sep 26, 2019
Real estate and facilities executives work across a broad agenda, from supporting business growth to improving building performance. Where should technology fit in and when is the right time to review your options? Independent research firm, Verdantix, explores the multiple trends profoundly changing real estate management and driving the need for a refreshed technology strategy. Download your complimentary report and learn more.
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     Group M_IBM Q4'19
By: Adobe     Published Date: Sep 23, 2019
Forrester names Adobe as a Leader in customer analytics, according to the Forrester Wave: Customer Analytics Solutions, Q2 2018 report. SUPPORTING CONCEPTS: • We’re a Leader. But we won’t stop there. Adobe Analytics provides a superior product, executive vision, and strategy. We understand the needs of today’s marketers and customer insights professions, while staying ahead of the curve on future analytics trends. • Adobe Analytics fuels insight-driven customer experiences. Adobe has turned its mantra of “Make Experience Your Business” inward, by developing a marketer-friendly solution that doesn’t skimp on advanced analytical functionality. • Adobe Analytics excels at real-time conversion of insights into action, superior usability, and AI-powered customer journey analytics. • Adobe Analytics’ capabilities, such as Virtual Analyst, powered by Adobe Sensei, use artificial intelligence and machine learning to identify anomalies, contributing factors, and segment differences. What
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     Adobe
By: Kustomer     Published Date: Sep 13, 2019
To succeed in this new era of customer service, retailers must figure out how to personalize the way they connect with customers. Find out why personalizing your support strategy is crucial for your business — and how to do it.
Tags : “customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”
     Kustomer
By: Marketo     Published Date: Sep 03, 2019
From a consumer perspective, the best brands are those that weave themselves into their customers’ lives—becoming a part of their identity. These brands are present all the time without obvious detection or being seen as a distraction. They don’t just show up to demand something—Buy Now! Start Today! Click Here!—but they don’t wait on the sidelines either. So what makes these brands so successful? Instead of being seen as overbearing, these brands are successful because they are listening and responding to customers' wants and needs. They effectively practice omni-channel marketing—marketing that seeks to provide a seamless customer experience, regardless of channel or device. Download this ebook to learn about the benefits of an advanced omni-channel marketing strategy, including how to: understand your customer journey align your organizational structure to support your omni-channel strategy coordinate your channels choose the right tools
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     Marketo
By: SAP EMEA Global     Published Date: Aug 23, 2019
The move to a hyperconnected, technology-centric, always-on work environment is creating increasing pressure on companies and employees to keep up in a world where change is not just constant, but ever accelerating. To succeed in this world, businesses need employees who can not only withstand challenge and uncertainty, but who embrace and thrive on the opportunities associated with change. This requires creating a culture that understand and supports the importance of well-being. Well-being is no longer a nice to have. It’s now a critical “strategy for workforce readiness.”
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     SAP EMEA Global
By: Apptio     Published Date: Jul 16, 2019
With increased adoption, cloud footprints are getting larger and more unwieldy to manage. Organizations know they must analyze and consolidate their cloud bills to stop cloud waste eating into OpEx budgets. Extensive cloud adoption driven by a “cloud-first” mandate isn’t inherently sprawl, but do you know the business initiatives that spend is supporting? What alternatives did you consider? How is spend tracking? Download this guide to stop cloud sprawl from undercutting your IT strategy.
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     Apptio
By: Cisco and NVIDIA Corporation     Published Date: Jun 13, 2019
IT organizations are no longer just a business support function and cost center—they are expected to drive business as part of the core corporate strategy. Adding to this, IT landscapes continue to increase in complexity, complicating management and innovation. Digital transformation helps IT adapt to these changes. Building a hybrid or multi-cloud IT environment can help you transform successfully. An effective cloud environment can provide: • Improved infrastructure management and flexibility • More time for IT to focus on strategic projects rather than manage data centers. • Better IT cost management In fact, 49% of companies cite “modernized IT infrastructure and technologies with increased agility, flexibility, manageability, and security” as a digital initiative on their long-term roadmap. To learn more, download this eBook!
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     Cisco and NVIDIA Corporation
By: Beqom     Published Date: Jun 12, 2019
Get the overlooked lessons that will help you go digital successfully HR and sales leaders are challenged to streamline the compensation process while attracting and retaining top talent, supporting business strategy, and maintaining regulatory compliance. Fill out the form to instantly download our free eGuide and learn where the most successful digital compensation transformations get it right.
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     Beqom
By: Dell APAC     Published Date: May 25, 2019
A single partner with a broad portfolio of security products can streamline the processes of purchasing, deployment and support. Dell has conceived and executed an innovative security strategy that provides data protection and threat prevention across an extensive line of products. Dell security technologies satisfy the requirements of both IT leaders and end users by protecting data, defending against threats, and enabling productivity and collaboration. In short, Dell’s approach enables organizations of all kinds to gain highly effective data security that is designed for the way people work."
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     Dell APAC
By: Dell APAC     Published Date: May 25, 2019
"A single partner with a broad portfolio of security products can streamline the processes of purchasing, deployment and support. Dell has conceived and executed an innovative security strategy that provides data protection and threat prevention across an extensive line of products. Dell security technologies satisfy the requirements of both IT leaders and end users by protecting data, defending against threats, and enabling productivity and collaboration. In short, Dell’s approach enables organizations of all kinds to gain highly effective data security that is designed for the way people work."
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     Dell APAC
By: Dell APAC     Published Date: May 25, 2019
"A single partner with a broad portfolio of security products can streamline the processes of purchasing, deployment and support. Dell has conceived and executed an innovative security strategy that provides data protection and threat prevention across an extensive line of products. Dell security technologies satisfy the requirements of both IT leaders and end users by protecting data, defending against threats, and enabling productivity and collaboration. In short, Dell’s approach enables organizations of all kinds to gain highly effective data security that is designed for the way people work."
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     Dell APAC
By: Dell APAC     Published Date: May 25, 2019
"A single partner with a broad portfolio of security products can streamline the processes of purchasing, deployment and support. Dell has conceived and executed an innovative security strategy that provides data protection and threat prevention across an extensive line of products. Dell security technologies satisfy the requirements of both IT leaders and end users by protecting data, defending against threats, and enabling productivity and collaboration. In short, Dell’s approach enables organizations of all kinds to gain highly effective data security that is designed for the way people work."
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     Dell APAC
By: Dell APAC     Published Date: May 25, 2019
"A single partner with a broad portfolio of security products can streamline the processes of purchasing, deployment and support. Dell has conceived and executed an innovative security strategy that provides data protection and threat prevention across an extensive line of products. Dell security technologies satisfy the requirements of both IT leaders and end users by protecting data, defending against threats, and enabling productivity and collaboration. In short, Dell’s approach enables organizations of all kinds to gain highly effective data security that is designed for the way people work."
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     Dell APAC
By: Dell APAC     Published Date: May 16, 2019
"A single partner with a broad portfolio of security products can streamline the processes of purchasing, deployment and support. Dell has conceived and executed an innovative security strategy that provides data protection and threat prevention across an extensive line of products. Dell security technologies satisfy the requirements of both IT leaders and end users by protecting data, defending against threats, and enabling productivity and collaboration. In short, Dell’s approach enables organizations of all kinds to gain highly effective data security that is designed for the way people work."
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     Dell APAC
By: Cisco and NVIDIA Corporation     Published Date: May 06, 2019
IT organizations are no longer just a business support function and cost center—they are expected to drive business as part of the core corporate strategy. Adding to this, IT landscapes continue to increase in complexity, complicating management and innovation. Digital transformation helps IT adapt to these changes. Building a hybrid or multi-cloud IT environment can help you transform successfully. An effective cloud environment can provide: • Improved infrastructure management and flexibility • More time for IT to focus on strategic projects rather than manage data centers. • Better IT cost management In fact, 49% of companies cite “modernized IT infrastructure and technologies with increased agility, flexibility, manageability, and security” as a digital initiative on their long-term roadmap.
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     Cisco and NVIDIA Corporation
By: Sage     Published Date: Apr 19, 2019
The way we work has completely transformed. New technology is changing how, where and when we work. In this new landscape, businesses are facing challenges specific to growth, talent acquisition and productivity. Employers need to embrace new technology to get ahead in this new world of work, and put people at the heart of their strategy. However, HR and People leaders are in fierce competition for the all-important slice of budget, which makes it vital to build the strongest business case for technology investment. This guide is intended to help HR and People leaders like you get the financial support you need. You’ll get practical, effective tips on: • Understanding and explaining the true benefits of investing in a new HR system and the likely return on investment. • Positioning HR as a driver of change throughout your business. • Ensuring your HR vision aligns with the business strategy. • Getting management and key stakeholders to buy in. • Building the strongest business case pos
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     Sage
By: Smarp     Published Date: Feb 22, 2019
Employee Advocacy relies on individual expertise on social media to support companies’ and individuals’ branding needs. All of this is done through content, accessible to all those who are part of the Employee Advocacy program. How exactly do Employee Advocacy and content marketing go together? There are four aspects that make Employee Advocacy highly relevant to content marketing efforts. 1. Alignment around a shared content strategy 2. Measuring Results 3. Boosting contents reach and engagement 4. Trust and authenticity
Tags : content marketing, employee advocacy, social media, content visibility, brand visibility
     Smarp
By: AWS     Published Date: Feb 19, 2019
Microsoft Windows Server 2008 and SQL Server 2008 are nearing end of support, so now is the time to include these Microsoft workloads into your cloud migration strategy. Learn how this will set the stage to help you accelerate digital transformation, increase innovation and reduce the costs of your legacy and corporate applications.
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     AWS
By: RSM US     Published Date: Feb 08, 2019
The term outsourcing can have a negative connotation, conjuring images of layoffs and relocating jobs to third parties in remote locations. However, outsourcing can take many forms, and finance and accounting outsourcing (FAO) does not always mean the displacing of the finance back office. Specifically, FAO leverages digital technology to complement and support the back office, streamlining processes while providing enhanced transaction processing, reporting and analytics capabilities. It also allows key resources to focus on strategy, analysis and decision-making.
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     RSM US
By: Sage People     Published Date: Jan 31, 2019
The way we work has completely transformed. New technology is changing how, where and when we work. In this new landscape, businesses face challenges around growth, talent acquisition and productivity. Employers need to embrace new technology to get ahead in this new world of work, and put people at the heart of their strategy. However, HR and People leaders are in fierce competition for that all-important slice of budget and that makes building the strongest business case for technology investment vital. This guide is designed to help HR and People leaders like you get the financial support you need. You’ll get practical, effective tips on: • Understanding and explaining the true benefits of investing in a new HR system and likely return on investment • Positioning HR as a leader of change throughout your business • Ensuring your HR vision fits in with the business strategy • Getting management and key stakeholder buy-in • Building the strongest business case and the most powerful el
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     Sage People
By: Avanade DACH     Published Date: Jan 08, 2019
To compete in today’s world, business leaders are placing increased demands on IT. Unfortunately, many IT departments are not able to deliver future innovation with their current infrastructure, applications and processes. To meet these demands, IT must digitally transform the enterprise through the adoption of cloud native practices, allowing them to both optimize and transform their existing infrastructure and applications. Recent Avanade research supports this thinking, finding that 88% of senior IT decision-makers believe that IT modernization is crucial to addressing the emerging requirements of the digital business1 . On the upside, those surveyed also indicated that by modernizing their IT infrastructures they expect to deliver real business results, such as boosting annual revenue by 14%, while at the same time reducing business operating costs by 13%1 . For many, this sounds like a winning strategy but what does it mean to adopt cloud native approaches, and how does it impact
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     Avanade  DACH
By: BMC ASEAN     Published Date: Dec 18, 2018
Today’s IT environments are so dynamic and complex that traditional manual administration makes it virtually impossible to keep pace with changing business opportunities and challenges, such as scaling to support new applications and users. Manual administration is not just unsustainable—it’s dangerous. Delays in responding to security threats and compliance issues can have devastating effects: • Security breaches • Failed audits • Financial losses • Loss of customers and reputation • Other serious business consequences To sustain a high level of security and compliance, IT teams must implement a comprehensive, aggressive automation strategy that establishes and tracks key performance indicators. Automation helps to optimize resources, increase efficiencies, lower costs and improve quality of service. This white paper describes principles and best practices for implementing automation as a strategic asset in the ongoing effort to achieve security and compliance excellence in a dynamic
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     BMC ASEAN
By: MuleSoft     Published Date: Nov 27, 2018
IT teams across industries face growing pressure to deliver projects faster while reducing costs. All too often, dated legacy systems hinder IT’s ability to accomplish either of these objectives. Legacy systems can also slow the speed at which IT can deliver new projects to support the business. For these reasons, legacy modernization has emerged as a key strategic imperative. But where should organizations start? One large global bank provides a detailed blueprint for how large enterprises can do so. Read this legacy modernization blueprint to learn: The bank’s legacy modernization strategy, and how they used Anypoint Platform Best practices for modernizing legacy SOA web services How to think about re-architecting monolithic applications into microservices The role that APIs play in driving an effective legacy modernization strategy
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     MuleSoft
By: Citrix Systems     Published Date: Nov 13, 2018
Apps are constantly changing — and they quickly spread across your network. You need an ADC that can support hybrid cloud and application delivery in new ways with new technologies to create opportunities for innovation as your enterprise strives toward digital transformation. How do you create a strategy for your networking and app delivery strategy? This eBook identifies ADC key considerations for: -Hybrid Cloud -New generation application architecture -Emerging security threats -Infrastructure and app interdependence
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     Citrix Systems
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