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By: LogMeIn     Published Date: Jan 03, 2013
This report examines online shopper’s attitudes, opinions, and behaviors towards live chat as well as the satisfaction levels of chats resultant from both opt-in scenarios and pro-active invitations.
Tags : live chat, roi, effectiveness 2012, report, opt in scenario, live chat, collaboration, logmein
     LogMeIn
By: SAP     Published Date: Sep 07, 2012
The focus of this Magic Quadrant is on ERP systems that support a single-instance strategy for multientity midmarket and upper midmarket companies. User-centric improvements focused on usability and deeper integration of analytical capabilities is at the core of leading systems.
Tags : magic quadrant, sap, erp, product-centric, usability
     SAP
By: Success Factors     Published Date: Jul 27, 2012
When it comes to evaluating software investment decisions, such as on- premise vs. cloud-based solutions, many factors must be considered. In particular, pay attention to four key areas: support for business strategy, operations, security, and cost.
Tags : success factors, sap, cio goals, cloud solutions, cloud applications, cloud application vendors, cio cloud goals, employee central
     Success Factors
By: SAP     Published Date: Jul 17, 2012
Although IDC is expecting worldwide spending on business analytics software to be $33 billion in 2012, technology is only part of the story. The growing demand for faster response and deeper business insight is forcing companies to adopt a more pervasive approach to business intelligence (BI) that supports evidence-based decision making. Higher BI and analytics competency and pervasiveness are achieved when organizational culture, business processes, and technologies are designed and implemented with the goal of improving or automating all strategic, operational, and tactical decision making capabilities of all stakeholders. Access this paper to learn essential best practices for creating a solid BI and analytics strategy.
Tags : sap, best practices, business intelligence, analytics strategy, technology
     SAP
By: Joyent     Published Date: Jul 16, 2012
Does Your Cloud Support A Mobile-First Strategy? A Joyent White Paper - Abstract
Tags : cloud support, joyent, mobile, strategy, cloud computing, advertising agencies
     Joyent
By: Adaptive Planning     Published Date: Oct 19, 2011
It's inefficient, ages too quickly, and is out of sync with the strategic plan. No wonder so many executives hate toiling over the annual budget. But, says Peter Horvath, don't look to the budget as the sole management system. Horvath and his associate Ralf Sauter describe six ways to fix budgeting, including integrating it with such systems as the Balanced Scorecard, so that it supports strategy execution in today's fast-changing environment.
Tags : adaptive, marketry, business, finance, accounting, budget
     Adaptive Planning
By: SAP Inc.     Published Date: Jul 28, 2009
This paper presents the steps to swiftly and precisely execute a migration path using a specific set of solutions for successful mergers, acquisitions, and the divestitures that often result.
Tags : sap, mergers, acquisitions, divestitures, migration path, premerger assessment, post merger integration support, strategy management
     SAP Inc.
By: BMC ESM     Published Date: Jul 22, 2009
If your enterprise has multiple service desks in different geographies using disparate, disjointed tools and supporting diverse but possibly overlapping constituencies, you may be wasting hundreds of thousands of dollars every year. Service desk consolidation is a proven strategy for eliminating that waste.
Tags : service desk, consolidation, bmc, bmc software, itil, it infrastructure library, service, business service management
     BMC ESM
By: BMC ESM     Published Date: Jul 17, 2009
If your enterprise has multiple service desks in different geographies using disparate, disjointed tools and supporting diverse but possibly overlapping constituencies, you may be wasting hundreds of thousands of dollars every year. Service desk consolidation is a proven strategy for eliminating that waste.
Tags : service desk, consolidation, bmc, bmc software, itil, it infrastructure library, service, business service management
     BMC ESM
By: HP Data Center     Published Date: Mar 25, 2009
The need for reliable data centers is growing, especially in the small to medium sized business market.  So too is the price of data centers -- both in terms of initial cost and Total Cost of Ownership (TCO) -- as equipment, service and utility costs continue to escalate.  How is a data center manager going to support an IT-based business strategy that hinges on high availability, at a reasonable business cost?  Insource? Outsource? Build? Lease? This presentation looks at the factors driving data centers costs, their impact, how they can be controlled, and how to justify the data center you need.
Tags : data center costs, hp data center, tco, total cost of ownership, price of data centers, it spending, it architecture, insource
     HP Data Center
By: VMware     Published Date: Feb 26, 2009
CA ARCserve® Backup, CA XOsoft™ Replication, and CA XOsoft™ High Availability provide several key features that enable you to both protect virtualized servers and benefit from server virtualization in your overall recovery management strategy
Tags : ca arcserve backup, ca xosoft replication, ca xosoft high availability, virtualization support, recovery management strategy, virtual machines, vms, vmware consolidated backup (vcb)
     VMware
By: IBM     Published Date: Sep 09, 2008
Today, companies have more at risk than ever before. To stay in business, they must evolve their traditional business continuity programs to include continuous enhancements. They must also provide continuous service and support to their customers, suppliers, stockholders and stakeholders. The best approach requires a detailed analysis of both business and technical requirements, an understanding of available options, and a deep inspection of the many variables that will support their ultimate strategy.
Tags : business continuity, ibm, information, protection, risk, ibm mi
     IBM
By: HP     Published Date: Jul 29, 2008
This white paper looks at HP's approach to Data Center Transformation and how it can help enterprise data centers reduce costs, manage risks, and support business growth. Learn about the 4 key factors which should influence your data center transformation strategy. See first hand how HP embarked on a three-year transformation program for its own data centers. This ambitious program involved rationalizing 85 data centers into just six global ones- with tangible and measurable benefits.
Tags : network management, data center, datacenter, mission critical
     HP
By: Quocirca     Published Date: Jul 11, 2007
SOA enables composite applications or collections of services that have been assembled to support a company’s business processes.  Portal and collaboration software delivers the essential people-focused capabilities of the SOA strategy to provide significant value to the organisation.
Tags : productivity, soa, service oriented, service-oriented, collaboration, bpm, business process management, portals
     Quocirca
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