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By: InMoment     Published Date: Oct 14, 2019
In today’s experience economy, a simple request for feedback on a receipt is not enough to accurately determine your guests’ needs. Guests need to be presented with the option to share feedback at the right time for them—whenever, wherever, and however they want to. At the same time, the volume of feedback requests and the length of surveys often result in survey fatigue and other negative emotions in guests. This is just one of the complex issues restaurant brands find themselves facing today. Others include: • How do I understand the experience every individual guest has with my brand? • How do I communicate with them in a way that they’re more likely to give feedback? • How can I demonstrate awareness of the guests’ situations and acknowledge their needs?
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     InMoment
By: Panasonic     Published Date: Oct 10, 2019
Wireless communications is on the cusp of the 5G revolution, which is widely touted as a boon for business and consumers. Change is coming, and that heralds significant challenges for government and its use of both fixed and mobile wireless networks. Here are six things agencies should know now about 5G.
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     Panasonic
By: Apptio     Published Date: Oct 09, 2019
"Ready to communicate IT cost and value in terms your business unit partners understand? The Apptio TBM Unified Model® (ATUM®) standardizes the financial information necessary for IT leaders to manage their technology business. Use this poster as a resource to: • Establish better alignment between IT, Finance, and other business units by using common language around IT costs • Confidently manage the business of IT with the backing of peer-derived best practices • Understand 10 essential metrics you should track to communicate the business value of IT "
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     Apptio
By: Adobe     Published Date: Oct 08, 2019
As the lines between business-to-business (B2B) and business-to-consumer (B2C) marketing continue to blur, the B2B marketing environment looks set to change, with companies seeing more demands placed on their operations to satisfy their audiences. To stay competitive, B2B marketers must expand their existing operating models to incorporate data-driven decision-making, relationship engagement, and digital technologies that enable individualized communications.
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     Adobe
By: ASME     Published Date: Oct 03, 2019
When Verizon wanted to add new digital and internet-connected kiosks around New York City, they turned to Boyce Technologies and Boyce turned to 3D printing to save them time and money. Boyce Technologies is one of the leading manufacturers of security and communication equipment for the mass transit market in New York. Since incorporating large-format 3D printing, Boyce has seen firsthand how 3D printing helps compress the design, engineering, and production time so they can meet tighter deadlines and get to production faster. Boyce uses its BigRep large-format 3D printers across a variety of applications including prototyping, end-use parts, and vacuum forming molds. Download now to discover: Best practices for integrating 3D printing How a prototyping exercise turned into end use parts for Verizon kiosks around New York City Case studies for end use parts, molds, and prototypes Making the business case for investing in AM
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     ASME
By: Mimecast     Published Date: Oct 02, 2019
When it comes to securing email and protecting against cyberattacks, most organizations focus their attention and resources on inbound emails. Yet, only 40% of email originates through inbound system traffic. The other 60% of email traffic is introduced via internal-to-internal (40%) or outbound (20%) email communications. This E-book takes a close look at several email-related activities that employees often engage in that contribute to the spread of insider threats and discusses what measures organizations can take to protect themselves.
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     Mimecast
By: Forcepoint     Published Date: Oct 02, 2019
Security systems generate a large number of alerts, but only a small subset of them represent critical risks to high value business data. Noise – whether it comes from personal communication, broken business processes or false positives – makes the task of identifying genuine data theft risks challenging, even for wellresourced security operations teams.
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     Forcepoint
By: PatSnap     Published Date: Sep 27, 2019
R&D and IP can no longer afford to work independently. Current siloed processes in both teams are leading to bottlenecks in the innovation and asset management process across the market, costing companies thousands of dollars monthly. This eBook presents both IP and R&D teams with 9 insider tips to effortlessly facilitate a more symbiotic relationship; translating to better productivity, a breakdown of barriers, better alignment to company goals, and higher returns on investment.
Tags : research and development, intellectual property, innovation
     PatSnap
By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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     Group M_IBM Q4'19
By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
Delivering personalized customer experience remains the top business challenge for communications service providers (CSPs). Ovum's recently published 2018 ICT Enterprise survey saw almost all CSP IT executives interviewed identify delivering personalized customer experience as one of their three most important business challenges for the next 18 months. This trend emphasizes the high priority CSPs place on how customer relationships are managed. However, several factors have an impact on CSPs' ability to identify and then deliver customers' core needs. These include understanding the data sets they should focus on; collecting, cleansing, and consolidating these data sets; and having the right expertise to mine the data sets.
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     Group M_IBM Q4'19
By: Oracle     Published Date: Sep 26, 2019
We live in a data-rich world. From visitor behavior on websites and social media interactions to mobile app usage and device communications across the Internet of Things, brands are inundated with data.
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     Oracle
By: Group M_IBM Q4'19     Published Date: Sep 26, 2019
In the Garage, you work side by side with IBM experts to create first-of-a-kind MVPs, experiment with emerging technologies and quickly learn from failures. In this webinar hear from Ed Forman, Partner of Cognitive Process Transformation at IBM. Ed has partnered with organizations across industries including automotive, life sciences, financial services and telecommunications. In his work with the IBM Garage he has helped shape an award-winning method for innovation that has transformed business models for Fortune 500 clients. Listen to this 30-minute presentation to find out more. "The mandate for procurement organizations is clear – cost reduction alone no longer ensures success; creating value is equally important. How was Horizon Blue Cross Blue Shield able to achieve their desired future state? In this webinar, we will discuss: • Why procurement needs a strategic makeover, the current adoption of emerging technologies by procurement, and the challenges faced by procurement exec
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     Group M_IBM Q4'19
By: Intel     Published Date: Sep 25, 2019
5G services will place greater demands on the network in terms of peak data rates, connection density, and more. Learn how CoSPs are getting ready for 5G and how Intel® architecture is helping accelerate network transformation.
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     Intel
By: Intel     Published Date: Sep 25, 2019
Distributed cloud architectures will play an important role in Communication Service Providers’ network transformations. The distributed cloud will be made of numerous edge locations, from the customer premises to mobile base stations to central offices, each of which has its benefits and constraints. CSPs will need to consider attributes such as performance, availability, security, integration, and data and traffic volume to optimize the infrastructure for a myriad of workloads. Learn more about Heavy Reading’s survey results on CSPs adopting a distributed cloud strategy and delivering new services in this white paper.
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     Intel
By: Intel     Published Date: Sep 25, 2019
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
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     Intel
By: Intel     Published Date: Sep 25, 2019
Distributed cloud architectures will play an important role in Communication Service Providers’ network transformations. The distributed cloud will be made of numerous edge locations, from the customer premises to mobile base stations to central offices, each of which has its benefits and constraints. CSPs will need to consider attributes such as performance, availability, security, integration, and data and traffic volume to optimize the infrastructure for a myriad of workloads. Learn more about Heavy Reading’s survey results on CSPs adopting a distributed cloud strategy and delivering new services in this white paper.
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     Intel
By: Intel     Published Date: Sep 25, 2019
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
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     Intel
By: Intel     Published Date: Sep 25, 2019
5G services will place greater demands on the network in terms of peak data rates, connection density, and more. Learn how CoSPs are getting ready for 5G and how Intel® architecture is helping accelerate network transformation.
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     Intel
By: Data Center Frontier LLC     Published Date: Sep 24, 2019
Enterprise applications are moving to the cloud, and for good reasons: The cloud offers a host of potential benefits for both small & mid-sized businesses and large enterprises. These benefits include lower costs, scalable and flexible deployment options, lower capital spending, and access to innovative applications. Communications Service Providers (CSPs), meanwhile, see more opportunities to offer more bandwith to businesses within their footprint.
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     Data Center Frontier LLC
By: Adobe     Published Date: Sep 23, 2019
We all know customers are demanding changes of their financial institutions as their expectations evolve. They want access to their accounts across devices. They want their thumb, face, or voice to unlock their accounts, yet they also want iron-clad security. And they want their bank to know them, really know them, no matter where or how they communicate with them. Easy for them to ask or for us to understand, but not so easy to make happen.
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     Adobe
By: Upside Travel     Published Date: Sep 20, 2019
In this guide you’ll learn tips to improve processes including, how you book and manage travel, to how your team communicates on the road. Your time is valuable and business travel shouldn't get in the way of that. Download the guide for 7 actionable tips and tools you can start implementing with your team today.
Tags : business travel/travel expenses, group travel, incentive travel, travel management, operational efficiency
     Upside Travel
By: Cisco and NVIDIA Corporation     Published Date: Sep 18, 2019
Drive your digital transformation with Citrix® Workspace™ for Microsoft® Teams! Creating a seamlessly connected IT platform with Citrix Workspace and Microsoft Teams gives employees access to the productivity, communication, and collaboration tools they love, helping them excel at their job. This informative e-book provides details on how you can go from fast to unstoppable with Citrix Workspace and Microsoft Teams.
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     Cisco and NVIDIA Corporation
By: Ricoh     Published Date: Sep 18, 2019
Depending on the region, only 7% to 18% of organizations currently possess the digital dexterity to succeed with software and services requiring digitally enlightened workers - Gartner Leaders can transform their organization, while reducing their risks and boosting their chances of success. Understand 3 Technologies that Improve Productivity, Communication and Collaboration. • Stay ahead of your competitors • Reduce operating costs • Leverage your print hardware investment to do more GET THE GUIDE NOW
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     Ricoh
By: Ricoh     Published Date: Sep 18, 2019
Depending on the region, only 7% to 18% of organizations currently possess the digital dexterity to succeed with software and services requiring digitally enlightened workers - Gartner Leaders can transform their organization, while reducing their risks and boosting their chances of success. Understand 3 Technologies that Improve Productivity, Communication and Collaboration. • Stay ahead of your competitors • Reduce operating costs • Leverage your print hardware investment to do more GET THE GUIDE NOW
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     Ricoh
By: Outreach.io     Published Date: Sep 17, 2019
LinkedIn is the largest social networking platform for business professionals, but utilizing it effectively to build your brand and move the needle for you business is a delicate balance. Many leaders struggle with finding the right balance of building an authentic brand. To help you begin building your brand, establish your voice, and drive business and opportunity for yourself and your team, this guide will answer the following questions about effectively using LinkedIn: Does building my brand help me close deals? How can the platform move the needle for my pipeline? What is proper etiquette when communicating with peers? How do I enable my sales team to incorporate LinkedIn into the outbound efforts? Download today to establish your presence on LinkedIn!
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     Outreach.io
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