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By: Vocalocity     Published Date: Apr 18, 2007
Fox Creek Leather needed a cost-effective, high-quality, and feature-rich alternative to a constrained traditional phone system and underperforming, in-house VoIP solution. Download this case study now to find out how VocalocityPBX, a hosted PBX office phone solution, delivered.
Tags : pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone
     Vocalocity
By: Vocalocity     Published Date: Apr 18, 2007
ANSR, Inc., needed a flexible, feature-rich office phone system that easily and quickly scales with the changing needs of a rapidly-expanding business. Download this case study to find out how VocalocityPBX, a hosted PBX office phone solution, catered to their needs.
Tags : pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, scalable
     Vocalocity
By: WorldTelemetry, Inc.     Published Date: Mar 26, 2007
To be successful in today's safety-conscious and efficiency-minded marketplace, companies must combine compelling new technologies to offer the most convenient and effective business services and solutions. For monitoring remote tank sites, that means combining the intelligence of General Packet Radio Service (GPRS) communication with the risk mitigation properties of intrinsic safety.
Tags : business analytics, business management, business metrics, business intelligence, bi software, enterprise software, world telemetry, worldtelemetry
     WorldTelemetry, Inc.
By: Quocirca     Published Date: Mar 06, 2007
Arguably IP is the most successful open standard ever, but as network communications converge under a single standard used for an increasing number of applications, we need to understand how effectively these critical assets are being managed. Read more in this white paper now.
Tags : networking, ip networks, ip telephony, voip, convergence, voice over ip, network management, telecommunications
     Quocirca
By: Infor     Published Date: Feb 27, 2007
SupplyWEB® is an advanced, web-enabled Supply Chain Management and Execution solution from Infor. It is designed to reduce supply chain costs, reduce inventory and increase operational efficiencies. It delivers significant ROI by increasing supplier visibility, enabling inter-enterprise communication,and providing a high level of systems integration.
Tags : supply chain management, scm, operations, manufacturing, edi, erp, enterprise resource planning, roi
     Infor
By: Infor     Published Date: Feb 27, 2007
Automotive manufacturers have become some of the most demanding customers in the world. The TRANS4M Customer Management Solution helps you manage your relationship and your communications with automotive customers to help you meet your customers' requirements for communications and process integration and ultimately improve your supplier rating and keep your customers happy and their production lines moving.
Tags : productivity, supply chain management, scm, customer service, customer relationship management, customer satisfaction, enterprise resource planning, automotive
     Infor
By: Infor     Published Date: Feb 27, 2007
Manufacturers in the high-technology and electronics industry are under constant pressure to introduce innovative products that are more appealing, reliable and inexpensive. The pace is relentless and requires cross-functional and cross-entity communication to get the right volume and timing of product to the marketplace.
Tags : collaboration, supply chain management, scm, plm, product lifecycle management, high-tech, high tech, electronics
     Infor
By: Cymfony     Published Date: Feb 22, 2007
This white paper summarizes the status of current trends in public relations and provides PR professionals with recommendations for actions to take in 2007 to begin to evolve their communications strategies and tactics.
Tags : branding, emerging marketing, press release marketing, blog marketing, blogging, social media, public relations, cymfony
     Cymfony
By: Cymfony     Published Date: Feb 22, 2007
This white paper summarizes the status of current trends in public relations and provides PR professionals with recommendations for actions to take in 2007 to begin to evolve their communications strategies and tactics.
Tags : sales & marketing software, marketing automation, ebusiness, customer interation service, public relations, blog, blogs, blog marketing
     Cymfony
By: IBM     Published Date: Feb 13, 2007
This paper describes IBM's experience with and the benefits achieved from basic network convergence and IP telephony, the convergence of applications, and the ability to transform the enterprise business model.
Tags : networking, convergence, ip telephony, network management, network convergence, business integration, application integration, ibm
     IBM
By: IBM     Published Date: Feb 13, 2007
This paper provides an overview of opportunities and benefits of business communications integration and includes two "before and after" scenarios - one in financial services and one in healthcare - that demonstrate how IBM clients have benefited from integrated business communications.
Tags : networking, convergence, ip telephony, application integration, business integration, ibm, business innovation, ip faxing
     IBM
By: Quocirca     Published Date: Feb 05, 2007
This paper looks at how to get the best out of mobile productivity and how to avoid the six most common mobility pitfalls during the planning and execution of mobile implementations.
Tags : productivity, wireless, mobile workers, wireless application software, wireless communications, wireless hardware, wireless security, return on investment
     Quocirca
By: Response Media     Published Date: Jan 23, 2007
Improvements and advances in online communications are dynamic, rapid and occur on a continuum. Response Media has teased out a few trends that savvy marketers are using to their advantage, available now.
Tags : customer email, rich media, mobile advertising networks, content personalization, instant messaging marketing, podcast marketing, behavioral marketing, search marketing agencies
     Response Media
By: eROI     Published Date: Jan 23, 2007
Your customers are the most important aspect in your business - without them, you have nothing. eROI offers communication advice that can help you to maximize customer satisfaction and loyalty. Topics discussed include loyalty offers, low activity offers, surveys, and more.
Tags : lead generation, email marketing, newsletter design, loyalty and retention, content personalization, re-engagement, re-enticement, low activity
     eROI
By: Live Person     Published Date: Jan 22, 2007
In today’s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.
Tags : live person, chat software, interactive marketing
     Live Person
By: Live Person     Published Date: Jan 22, 2007
In today’s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.
Tags : email marketing, liveperson, live chat, chat, customer loyalty, live person, customer support, service management
     Live Person
By: Deerfield.com     Published Date: Jan 20, 2007
From the moment an email inquiry reaches your company, the clock is ticking.  Read this white paper to learn effective email communication techniques, keeping your customers and prospects engaged with your organization.
Tags : email management
     Deerfield.com
By: Gold Lasso     Published Date: Jan 20, 2007
Organizations using e-mail marketing as a part of their overall communications plan can utilize a variety of tactics to effectively manage and reduce spam complaints. The purpose of this white paper is to educate organizations and marketers on the basics of the CAN-SPAM act by weeding through the jargon.
Tags : spam, spam complaints, email communication, black list, white list, deliverability, email marketing, inbox
     Gold Lasso
By: Aomega     Published Date: Jan 18, 2007
This white paper summarizes Enterprise Video Communications (EVC) and includes a high level plan to perform an EVC assessment helping ensure deployment success.
Tags : video conference, video conferencing, video communications, ip networks, video conference, video on demand, aomega
     Aomega
By: Online Insight     Published Date: Dec 12, 2006
This white paper communicates the value of software technologies that provide a single point of entry for prospects and health plan providers (including agents) to educate a new or renewing insured on the full value proposition of each plan offering.
Tags : healthcare, enterprise software, health care, insurance, health insurance, health, insured, insurer
     Online Insight
By: Cenzic     Published Date: Nov 21, 2006
Enterprises are responding to new threat on communication protocols by hardening Web applications, and they are increasingly turning to Web application security assessment tools to improve the security of their applications. This report examines why high accuracy is critical to the effectiveness of the tools, and it discusses how Cenzic Hailstorm addresses this problem.
Tags : application security, web application security, hacker detection, cenzic, cenzic hailstorm, security
     Cenzic
By: Quocirca     Published Date: Nov 09, 2006
Growth in overall email volume (driven by more sophisticated spamming attacks), the need to filter out malware, and ensuring suitable content for purpose means that we now must re-address how we view email within the organization.
Tags : email security, it management, malware, email communications, internet security, anti spam, anti-spam, spam
     Quocirca
By: IBM     Published Date: Nov 06, 2006
This IBM white paper posits that most enterprises have yet to realize the full value of convergence and explains why the real promise of IP networks lies in converged applications. It goes on to explain how IP convergence can build real business value for today's busy contact centers.
Tags : convergence, communications convergence, ip telephony, ip faxing, networking, network management, infrastructure, voip
     IBM
By: IBM     Published Date: Nov 06, 2006
Download this paper to learn why IBM believes that the real business value of IPC voice systems is reflected in improved employee productivity, enhanced business processes, and the ability to deliver more responsive services and offerings.
Tags : voip, converge, productivity, convergence, communications convergence, voice over ip, ip telephony, ip faxing
     IBM
By: IBM     Published Date: Nov 06, 2006
Many forward-thinking organizations are beginning to see the true potential of the convergence of voice, video and data.  It has the power to transform business relationships, business processes and collaboration between employees, suppliers and customers.
Tags : convergence, network convergence, ip telephony, voip, communications convergence, infrastructure, ip networks, ipsec
     IBM
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