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By: Focus     Published Date: Dec 12, 2011
Read this FREE report today and look forward to a faster and more reliable network tomorrow.
Tags : faster network, network, budget, overhaul, flexibility, support, voice, video
     Focus
By: Bazaarvoice     Published Date: Dec 08, 2011
Leading thinkers in marketing, social, digital, and future business gathered in October with over 500 industry peers at Social Commerce Summit Europe. Discover the predictions and advice they shared in this free report: Social Commerce Trends Report Europe 2012.
Tags : social, social commerce, customer centricity, customer intelligence, social media, customer experience/engagement, market research, social media marketing
     Bazaarvoice
By: Gleanster     Published Date: Nov 10, 2011
This Gleansight benchmark report is based on the experiences of 387 companies and includes the following sections: Reasons to Implement, Challenges, Value Drivers, Core Technologies and Success Story. It also includes a Vendor Landscape with descriptions, rankings and analysis of 39 solution providers. Social intelligence is being increasingly used today to describe the next rung on the evolutionary ladder of listening to and acting upon consumer conversation on the social web. That rung maps to a number of technology innovations. Chief among them are improved capabilities around analyzing and integrating all sources of voice-of-the-customer data to generate more actionable insights. Social intelligence also speaks to an emerging corporate mindset regarding the strategic importance of social data and the need to better capitalize upon it. This Gleansight benchmark report reveals how Top Performers are achieving success when it comes to the incessant quest to extract customer insights and take actions that ultimately translate into revenue growth, cost reduction, risk reduction and relationship enhancement.
Tags : social intelligence, marketing, social media, gleanster, business intelligence, market research, usability, social media marketing
     Gleanster
By: AT&T     Published Date: Nov 07, 2011
Reach For the Cloud to Transform How You Deliver Voice Services and Elevate the Value of Voice.
Tags : cloud services, cloud computing, hosted voice solution, voice services, at&t, att, at+t, crm
     AT&T
By: AT&T     Published Date: Nov 07, 2011
Reach For the Cloud to Transform How You Deliver Voice Services and Elevate the Value of Voice.
Tags : cloud services, cloud computing, hosted voice solution, voice services, at&t, att, at+t, crm
     AT&T
By: Intermec     Published Date: Sep 08, 2011
An important part of the value of automating DSD operations comes from the ability to give customers delivery receipts, order forms and invoices on the spot.
Tags : intermec, printing, dsd, direct store delivery, receipts, ip rating designation, dot matrix, thermal printer
     Intermec
By: Vocia     Published Date: Aug 24, 2011
Day-to-day operations of public venues are increasingly complex. Examine common requirements and functions of a successful critical paging solution-whether for a hospital, shopping center or sports arena.
Tags : vocia, critical paging systems, paging solutions, public venues, communication system technologies, outputs, inputs, amplifiers
     Vocia
By: Focus VoIP     Published Date: Aug 04, 2011
Learn how to put the power of hosted VoIP to work for your SMB. Download our FREE SMB Phone Systems Comparison Guide today.
Tags : focus voip, smb, small medium business, phone systems comparison guide, voice over internet protocol
     Focus VoIP
By: Focus VoIP     Published Date: Aug 04, 2011
Gear up for 2011 with our most comprehensive voice communications research package.
Tags : focus voip, phone system, voice communications research package, voice over internet protocol, unified communications, ip phone comparision guide
     Focus VoIP
By: Focus VoIP     Published Date: Aug 04, 2011
See Focus' List of the Best Phone Systems.
Tags : focus voip, tco, unified communications, voice over internet protocol
     Focus VoIP
By: Focus VoIP     Published Date: Aug 04, 2011
Looking to purchase an enterprise phone system? Get the advice you need from Focus Experts to ensure you select the right solution.
Tags : focus voip, experts guide, enterprise phone systems, telephony, unified communications, voice over internet protocol, ippbx, pbx
     Focus VoIP
By: CCMI     Published Date: Jul 20, 2011
Telecom expense management is a critical and well-established discipline that has grown to encompass the challenging problem of mobile device and cost management. And now there's a simple, self-service approach to successful mobile expense management (MEM) that is simple to implement and demonstrates immediate results.
Tags : xigo, ccmi, mem, mobile expense management, voice report, telecom expense management, tem, mobile device management
     CCMI
By: Vocalocity     Published Date: Jul 13, 2011
Find out how 'micro'-businesses - those with fewer than 20 employees - can leverage the power of Voice over IP (VoIP) in this white paper.
Tags : hosted voip pbx, tdm., vocalocity, micro business, business phones
     Vocalocity
By: Bazaarvoice     Published Date: Jul 12, 2011
We surveyed top CMOs to get the real story about how they use social media. See how CMOs use and measure social media.
Tags : bazaarvoice, cmo, social media, social roi, social media planning, social marketing activity, customer voice, user-generated content
     Bazaarvoice
By: Bazaarvoice     Published Date: Jul 12, 2011
Learn what's next in social from thought leaders like Clay Shirky, Jeremiah Owyang, and Facebook's Dan Rose and brands like P&G and Best Buy.
Tags : bazaarvoice, social commerce trends, social media, customer centricity, digital democracy, consumer insights, input, business impact
     Bazaarvoice
By: Bazaarvoice     Published Date: Jul 12, 2011
In this report, top CPG brands share tips for enhancing cross-channel marketing, building brand loyalty, and measuring social ROI.
Tags : bazaarvoice, consumer packaged goods, cpg, social media, customer-centric, social commerce, brand loyalty, multi-channel marketing
     Bazaarvoice
By: Bazaarvoice     Published Date: Jul 12, 2011
We surveyed CMOs with The CMO Club to learn how social media measures up in their organizations -- and their answers may surprise you.
Tags : bazaarvoice, cmo, social media, social roi, social media planning, social marketing activity, customer voice, user-generated content
     Bazaarvoice
By: Bazaarvoice     Published Date: Jul 12, 2011
Thought leader Shel Israel shares ways to integrate customer intelligence into your business.
Tags : bazaarvoice, customer intelligence, customer insights, customer centricity, shel israel, customer feedback, thought leader, customer experience/engagement
     Bazaarvoice
By: Bazaarvoice     Published Date: Jul 12, 2011
Consumer use multiple touchpoints to engage with your brand before they buy. Leading CPG brands share how to be a part of the conversation.
Tags : bazaarvoice, consumer packaged goods, cpg, social media, customer-centric, social commerce, brand loyalty, multi-channel marketing
     Bazaarvoice
By: Bazaarvoice     Published Date: Jul 12, 2011
By making ticket-buying social, Ticketmaster connects with and empowers their customers. Learn how Ticketmaster leverages social to interact with customers and drive new sales.
Tags : bazaarvoice, ticketmaster, social shopping, social media, social commerce, social futurist, customer interaction, customer experience/engagement
     Bazaarvoice
By: Osterman Research, Inc.     Published Date: Jul 08, 2011
Join Michael Osterman of Osterman Research and GFI Software who will discuss the current state of the dangers of simple Web surfing and what you can do to address these concerns quickly and easily.
Tags : web monitoring, gfi, osterman, messaging, directory, email, e-mail, directories
     Osterman Research, Inc.
By: EMC Corporation     Published Date: Jun 14, 2011
Qualitative and quantitative research among AP professionals to gain insights into trends in automated data capture in invoice processing.
Tags : emc, accounts payable, automation, paper process, transaction costs, error rates, invoice, centralized
     EMC Corporation
By: CrowdCompass by Cvent     Published Date: Jun 01, 2011
With the right technology, it can be easy to collect customer feedback, improve satisfaction metrics and increase customer retention. But you need to have the right tools.
Tags : cvent, web surveys, online surveys, feedback management, feedback software, market research, enterprise feedback management, marketing research
     CrowdCompass by Cvent
By: CrowdCompass by Cvent     Published Date: Jun 01, 2011
There is a common misconception that feedback initiatives are too cost-prohibitive and require significant expertise. However, best-in-class organizations rely on feedback for everything from lead generation to product development to customer satisfaction measurement.
Tags : cvent, web surveys, online surveys, feedback management, enterprise feedback management, efm, customer voice, voice of the customer
     CrowdCompass by Cvent
By: Pitney Bowes     Published Date: May 17, 2011
Inefficient invoice management processes are costing European businesses billions of Euros each year. This white paper examines how hybrid solutions are allowing businesses to grasp immediate gains.
Tags : invoicing, efficiency, digitisation, e-invoicing
     Pitney Bowes
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