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By: SAP     Published Date: Aug 24, 2010
Communicate to line-of-business managers how they can deliver the right information at the right time to support better, faster decisions, and thus ensure long-term company success.
Tags : sap sme, it managers, chief information officer, cio, project management, business operation, service-oriented architecture, soa
     SAP
By: VMware     Published Date: Apr 09, 2019
To help their business clients unleash innovation and support growth, IT teams need to evolve to a modern data center that is virtualized, software defined and automated, with a consistent operational model for infrastructure and application delivery. In this collection of case studies, we reveal how companies are building more agile, innovative businesses based on VMware solutions.
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     VMware
By: Symplfiied     Published Date: Nov 07, 2011
Symplified's innovative On Demand Identity leverages the software-as-a-service subscription business model to deliver breakthrough identity services with disruptive pricing. This White Paper explains how identity services eliminates all capital outlays for hardware, software and infrastructure, expenses for support and staffing. You also can reduce the costs of training and integration to reduce identity lifecycle costs by more than 80% from enterprise identity software.
Tags : symplified, technology, security, identity management, white paper, cloud computing
     Symplfiied
By: Google Cloud     Published Date: May 09, 2018
As companies seek to innovate and engage customers through digital channels, they need superstar security leaders — business executives who know how to protect, support, and drive performance. This report looks at the biggest changes in firms’ expectations of their chief information security officers (CISOs) and provides specific examples of how top information security professionals rise to those occasions.
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     Google Cloud
By: CloudTask     Published Date: May 11, 2018
As a B2B marketer, the process of nurturing and generating new leads is always tricky business. Chasing high quality and relevant leads requires a considerable amount of time, energy and resources to be invested into email marketing campaigns, social media management and educational content such as blogs, whitepapers and eBooks. While live chat support has been around for about a decade, only in recent years and especially in the age of the smartphone, are B2B companies capitalizing on it as a channel to generate and nurture leads.
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     CloudTask
By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
Tags : virtela, healthcare, remote user satisfaction, roi
     Virtela Communications, Inc.
By: Zendesk     Published Date: Aug 22, 2017
Happy customer support agents will not only provide a better customer experience but stay with your organization longer. This article focuses on how to improve the way your business interacts with support agents.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: KPMG     Published Date: Jul 10, 2018
The real value of i4.0 comes from the integration of automation, data, analytics, manufacturing and products in a way that unlocks new business and operating models. Are you ready for the next industrial revolution? Read this report to find out: • why deep pockets alone won’t ensure i4.0 success • how to scale up projects and capabilities to drive enterprise-level value • what capabilities, controls and culture are required to support i4.0 success • how to unlock value by integrating smart processes and smart products • how to bring suppliers and value chain players into the i4.0 environment.
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     KPMG
By: SolarWinds MSP     Published Date: Jan 25, 2017
Take a look at our E-book “How to Price managed Cloud Services,” to discover how you can use the cloud to your advantage. Learn how you can use an a la carte pricing model to bundle more services and drive more value for your customers and for your business. You can add a personal touch for your customers that no other IT service provider can give them – support, service and help when they need it.
Tags : solarwinds, msp, managed cloud services, cloud
     SolarWinds MSP
By: Commvault ABM Oct     Published Date: Jul 17, 2019
Your goal is high availability for the applications, databases, virtual machines (VMs), servers, and data that run your business. When access is lost or interrupted, recovery speed is critical, and must be measured in minutes and seconds, not hours of days. And if your backup and recovery strategy includes point solutions with limited coverage, legacy approaches that don't support today's modern technologies, or manual proc cesses that are time-consuming and complex, you may not be ready when disaster strikes.
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     Commvault ABM Oct
By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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     Freshdesk
By: Rackspace     Published Date: May 09, 2019
Insights into avoiding migration regret amongst CxO’s: The decision to move business workloads and applications to the cloud impacts all parts of the business and isn’t a decision isolated to the IT team. Our latest research study on the different motives, concerns and experiences of executive peers and business stakeholders when securing buy-in for a strategic IT move found 97% of C-level executives in ANZ suffered from migration regret during their first cloud migration. Packed with telling hindsight, over 200 c-suite executives shared their expectations and experiences during the cloud migration journey. They reveal what they would have done differently - namely enhanced communication and a clear plan of action - and offer practical advice to help others get buy-in internally and secure funding to support a move to the cloud.
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     Rackspace
By: Rackspace     Published Date: Feb 12, 2019
The decision to move business workloads and applications to the cloud impacts all parts of the business and isn’t a decision isolated to the IT team. Our latest research study on the different motives, concerns and experiences of executive peers and business stakeholders when securing buy-in for a strategic IT move found 97% of C-level executives in ANZ suffered from migration regret during their first cloud migration. Packed with telling hindsight, over 200 c-suite executives shared their expectations and experiences during the cloud migration journey. They reveal what they would have done differently - namely enhanced communication and a clear plan of action - and offer practical advice to help others get buy-in internally and secure funding to support a move to the cloud.
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     Rackspace
By: Polycom     Published Date: Aug 16, 2017
"This guide explains the important role Unified Communications plays in collaboration, the collaboration benefits of Microsoft Skype for Business and how it supports total collaboration in any organization and for any workspace. Want to know more? Download our guide!"
Tags : polycom, unified collaboration, microsoft, skype for business
     Polycom
By: BetterUp     Published Date: Oct 29, 2018
"Workday has grown at a rapid pace since the company’s inception. Though this growth was indicative of the company’s success, it had an unintended side effect. Workday faced the same challenge experienced by nearly every high growth company: a tension between growth and culture. The company needed a way to bring all of its employees into its values system quickly, and ensure that people leaders were truly growing and leading in alignment with Workday’s culture. The company also needed a way to help people leaders newer to management learn and on-ramp quickly, in alignment with the speed of the business. One of the steps Workday took to protect and nurture its special culture was reaching out to BetterUp to try out its leadership coaching. In partnership with Workday, BetterUp introduced an initial pilot program focused on people managers, with the goal of helping Workday support and grow its people leaders in the future."
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     BetterUp
By: AWS     Published Date: Jun 03, 2019
Background Businesses are often challenged with the complexities of protecting their physical, virtual, and cloud workloads while also meeting their part of the Amazon Web Services (AWS) Shared Responsibility Model. IT security leaders are inundated with too many security tools that aren’t built for their specific environments. Additionally, these responsibilities often entail large amounts of manual processes and people to administer them. As such, there is a need for a solution that provides a secure environment for you to transact your business without slowing you down. Trend Micro™ Deep Security™ is optimized to support the broadest set of platforms and environments (on-premises, virtual, on AWS, or containers) while delivering multiple threat defense techniques to help DevOps teams rapidly detect security incidents, fulfill compliance requirements, and securely deploy containers.
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     AWS
By: HP     Published Date: Aug 25, 2014
HP ConvergedSystem 700 for Virtualization has been designed to address one of today’s top priorities for IT organizations – reducing data center complexity. Pre-configured to meet a range of business needs, HP ConvergedSystem 700 for Virtualization offerings can be easily and rapidly deployed to support a variety of virtualized application environments. HP does all the work, using balanced building blocks of servers, storage, and networking, along with integrated management software and bundled support.HP ConvergedSystem 700 for Virtualization delivers a best-in-class virtualized infrastructure, with integrated software, hardware, services, and support – all delivered as a single, proven solution that is enabled for cloud management. Read this techincal whitepaper to learn more.
Tags : converged system, server, complexity, storage, networking, virtualization, data center, cloud
     HP
By: HP     Published Date: Aug 25, 2014
HP ConvergedSystem 700x for Virtualization has been designed to address one of today’s top priorities for IT organizations – reducing data center complexity. Pre-configured to meet a range of business needs, HP ConvergedSystem 700x for Virtualization offerings can be easily and rapidly deployed to support a variety of virtualized application environments. HP does all the work, using balanced building blocks of servers, storage, and networking, along with integrated management software and bundled support.HP ConvergedSystem 700x for Virtualization delivers a best-in-class virtualized infrastructure, with integrated software, hardware, services, and support – all delivered as a single, proven solution that can support multiple hypervisors and is enabled for cloud management. Read this technical whitepaper to learn more.
Tags : converged system, server, complexity, storage, networking, virtualization, data center, cloud
     HP
By: HP     Published Date: Aug 26, 2014
Focus on running your business, not your business IT. HP ServeIT combines the world’s most intelligent servers with associated software options, and services, to solve today's challenges while preparing you for future business growth. Whether you are just starting out in defining your IT requirements, are ramping up your IT investments and capabilities to prepare for further business growth, or you are growing your infrastructure to support a booming business, HP and our robust partner community are ready to help you take the next step on your business journey. Start today.
Tags : productivity, secure, safe, servers, processor, email, calendar, solution
     HP
By: HP     Published Date: Aug 26, 2014
UC combines voice, email, instant messaging (IM), audio conferencing, and video conferencing with presence awareness to immediately locate and contact individuals. HP's collaborative and modular approach to UC increases business productivity, reduces risks, and reduces telecommunications costs, helping you reach people more effectively, and helping your customers and partners reach you. Learn more
Tags : unified, instant messaging, email, video, communication, modular, audio, conferencing
     HP
By: Visier     Published Date: Nov 04, 2014
An analytics revolution is upon us. Knowledge workers are in short supply, the competition for talent has gone global; turnover is rising; and employee engagement is stagnant at best. How can companies attract, retain, and develop employees who can drive business results and have the data to back up these decisions? A recent survey found more than 80% of respondents said that they needed talent-related insights to make business decisions. Yet most enterprises still base talent decisions on gut feeling. Few can offer analytic evidence to support their hunches. Now, finally, analytics are beginning to drive decisions about people.
Tags : visier, workforce analytics, hr metrics, planning
     Visier
By: DocuSign     Published Date: Jul 12, 2019
As you know, HR plays a critical role in recruiting, hiring, training, and retaining the lifeblood of your business: people. But despite HR’s strategic role, it has traditionally lagged behind other departments in terms of adopting user-friendly, employee-focused technology investments. Legacy tools and reams of paper are still often used to prepare, sign, act upon, and manage the overwhelming document load, from recruitment and onboarding to performance management and off-boarding.1 The combination of outdated processes and additional paperwork limits HR staff’s ability to do their most important job: hire and support employees. That’s changing as HR turns to the cloud to digitize the agreement process. According to a 2018 PwC survey of HR executives, 75 percent of respondents said that they’ve moved at least one HR process to the cloud, while 40 percent have core systems (talent and acquisition management and HR information systems, for example) in the cloud.2 And those efforts are
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     DocuSign
By: Soonr     Published Date: Sep 03, 2014
Business happens at the speed of “right now” across departmental, physical, geographical and organizational lines. Secure, anywhere, anytime access to the most up-to-minute business content ensures that employees, partners and customers can do business faster. Neither remote VPN access nor cloud-only sharing solutions provide the flexibility, security, and universal access required to support today’s business. What’s needed is a solution that offers the benefits of cloud-based file access along with the control and manageability of local file systems. Discover the Soonr Hybrid Cloud Sync and Share Solution that preserves existing file server infrastructure, while delivering complete mobile file sharing and collaboration capabilities.
Tags : soonr, cloud, sync and share, security, solutions, business support, vpn access, cloud sharingsoonr
     Soonr
By: Lenovo - APAC     Published Date: Jan 28, 2019
Asian ICT infrastructure investment is exploding as businesses review and modernise their data-centre architectures to keep up with the service demands of a growing and increasingly sophisticated population. Demand for cloud services, particularly to support big-data analytics initiatives, is driving this trend. Frost & Sullivan, for example, believes the Asia-Pacific cloud computing market will grow at 28.4 percent annually through 2022. Despite this growth, many businesses are also rapidly realising that public cloud is not the best solution for every need as they do not always offer the same level of visibility, performance, and control as on-premises infrastructure.This reality is pushing many companies towards the middle ground of hybrid IT, in which applications and infrastructure are distributed across public cloud and self-managed data centre infrastructure. Read about Medical company Mutoh and how it took advantage of the latest technology.
Tags : lenovodcg, nutanix, hyperconvergedinfrastructure, hci
     Lenovo - APAC
By: Lenovo - APAC     Published Date: Jan 28, 2019
Asian ICT infrastructure investment is exploding as businesses review and modernise their data-centre architectures to keep up with the service demands of a growing and increasingly sophisticated population. Demand for cloud services, particularly to support big-data analytics initiatives, is driving this trend. Frost & Sullivan, for example, believes the Asia-Pacific cloud computing market will grow at 28.4 percent annually through 2022. Despite this growth, many businesses are also rapidly realising that public cloud is not the best solution for every need as theydo not always offer the same level of visibility, performance, and control as on-premises infrastructure.This reality is pushing many companies towards the middle ground of hybrid IT, in which applications and infrastructure are distributed across public cloud and self-managed data centre infrastructure. Read about Medical company Mutoh and how it took advantage of the latest technology.
Tags : lenovodcg, nutanix, hyperconvergedinfrastructure, hci
     Lenovo - APAC
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