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By: Mimecast     Published Date: May 20, 2009
Mimecast delivers Software-as-a-Service based enterprise email management including archiving, discovery, continuity, security and policy. By unifying disparate and fragmented email environments into one holistic service that is always available from the cloud, Mimecast minimizes risk and reduces cost and complexity, while providing total end-to-end control of email.
Tags : mimecast, saas, software as a service, rto, email archive, seamless, medium-size business, zhara
     Mimecast
By: Clearswift     Published Date: Jun 09, 2008
Every enterprise has to find a balance between security and the ability to carry on conducting business freely. This short guide is about finding that balance. By following some basic principles, there's no reason you can't let legitimate business email move into, out of and within your enterprise while stopping the things that cause damage: viruses, spam, spyware, trojans, phishing, Denial of Service attacks, the loss of sensitive data and the collection of illegal, immoral and just plain offensive material.
Tags : e-mail security, guide, clearswift, clearswift
     Clearswift
By: Mimecast     Published Date: Oct 25, 2010
Download this whitepaper to learn 10 ways your company will save by moving your email management to the cloud.
Tags : mimecast, cloud-based email management, email archiving, software-as-a-service, e-discovery, continuity, policy management
     Mimecast
By: Panda Security     Published Date: Feb 27, 2008
E-mail is the primary communication tool upon which every business and corporation depends.  This communication source is also the battleground where cybercriminals use sophisticated email infiltration-techniques to propagate malware and attack corporate networks.
Tags : malware, hacker, hacking, hackers, email security, e-mail security, panda, panda security
     Panda Security
By: Net Atlantic     Published Date: Mar 19, 2010
Net Atlantic's whitepaper, "15 Trade Secrets of Email Service Providers" uncovers the details behind email service providers (ESPs) and their practices. It highlights the differences between an email marketing server and a static web server, the methods used to avoid SPAM, and how ESPs achieve and maintain high deliverability rates. Marketers should know these secrets before embarking on an email marketing strategy, or entering into a deal with an ESP.
Tags : net atlantic, esp, email service provider, deliverability, spam, anti-spam, email marketing services/software
     Net Atlantic
By: LogMeIn     Published Date: Aug 27, 2013
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
Tags : live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement
     LogMeIn
By: join.me     Published Date: Jan 29, 2014
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
Tags : live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, crm solutions/software
     join.me
By: Lyris, Inc.     Published Date: Jul 01, 2011
Maximize your email marketing campaigns and improve ROI- let the "25 Essentials for Exceptional Email Campaigns" be your guide to the essential rules of email engagement, with fundamental best practices that will help you get the most from your email marketing efforts.
Tags : lyris™, email marketing services, marketing software, email value proposition, evp, email marketing software, email campaigns, sender reputation
     Lyris, Inc.
By: Esker     Published Date: Dec 23, 2015
Tired of high costs, low visibility and other headaches associated with processing fax and email orders? Let us be your guide to better order management! Read the Guidebook to learn specific ways your company can save time and money with electronic order processing while keeping customers happy.
Tags : esker, erp, automating fax and email, order management, productivity, customer service workbook
     Esker
By: ClickMail Marketing     Published Date: Sep 23, 2014
Most businesses stay with an ESP for only two years. Switching ESPs is costly, time-consuming and stressful. Wouldn’t you rather choose an ESP you can stick with for the long term? If your answer is “yes,” the 2014 ESP Selection Guide will help that happen.
Tags : clickmail, clickmail marketing, email marketing, email service provider, esp, emerging marketing, email marketing services/software, list management
     ClickMail Marketing
By: CampaignerCRM     Published Date: May 04, 2012
Campaigner is the pioneer in email marketing services, mailing since 1999. Create, launch and track email campaigns. Exceptional deliverability and 24/7 in-house support. Sign up today and get a FREE 30-Day Trial!
Tags : campaigner, marketing, email, internet, email marketing, campaign tracker, internet marketing, business intelligence
     CampaignerCRM
By: Oracle     Published Date: Nov 01, 2013
3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.
Tags : zenithoptimedia, oracle, customer satisfaction, customer interaction, customer service, live chat, email management, personalized web self-service
     Oracle
By: Oracle     Published Date: Nov 13, 2013
3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.
Tags : zenithoptimedia, oracle, customer satisfaction, customer interaction, customer service, live chat, email management, personalized web self-service
     Oracle
By: Symantec.cloud     Published Date: Sep 07, 2010
Drawing on the findings from multiple benchmark studies on best practices in email security and security software as a service, Aberdeen's analysis shows that users of cloud-based email security had substantially better results than users of on-premise email security implementations in the critical areas of security, compliance, reliability and cost.
Tags : messagelabs hosted services, email security, cloud computing, audit, compliance
     Symantec.cloud
By: Trend Micro SaaS     Published Date: Mar 17, 2009
West Coast Labs performed an anti-spam comparative test on various email solutions related to spam detection rate over a series of at least 100,000 emails per solution.
Tags : saas, trend, trend micro, software as a service, trendlabs, email security, security, interscan messaging
     Trend Micro SaaS
By: Trend Micro SaaS     Published Date: Feb 09, 2009
West Coast Labs performed a comparison test on a range of email solutions (appliances, software, and hosted service solutions) to measure their relative spam detection rates over a series of at least 100,000 genuine spam emails using West Coast Labs real-time spam feed.
Tags : saas, trend, trend micro, websense, barracuda, anti-spam, antispam, spam filter service
     Trend Micro SaaS
By: Pega     Published Date: Apr 04, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
Tags : 
     Pega
By: Pega     Published Date: May 24, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
Tags : 
     Pega
By: YouSendIt     Published Date: Sep 17, 2008
In this FactPoint study, discover why companies are increasingly adopting managed file transfer to send large and important files. Learn key factors driving the migration away from e-mail and FTP; the top 8 features to look for; and tough questions to help you choose a solution. Find out why countless companies are making the move—download your copy now.
Tags : cost-effective file delivery, promo code: wp2, file transfer, attachment, email, ftp, security, powerpoint attachment
     YouSendIt
By: YouSendIt, Inc.     Published Date: Sep 17, 2008
In this FactPoint study, discover why companies are increasingly adopting managed file transfer to send large and important files. Learn key factors driving the migration away from e-mail and FTP; the top 8 features to look for; and tough questions to help you choose a solution. Also, find out how to maximize privacy, security, speed, and ease of use. Find out why countless companies are making the move—download your copy now.
Tags : cost-effective file delivery, promo code: wp2, file transfer, attachment, email, ftp, security, powerpoint attachment
     YouSendIt, Inc.
By: Citrix     Published Date: Jul 25, 2014
Smartphones, tablets and other mobile devices increase productivity by accelerating decision making and responsiveness. As a result, the number of business users relying on corporate and bring-your-own (BYO) mobile devices continues to grow rapidly—with email serving as the primary app to service customers and facilitate collaboration.
Tags : email, mobile, collaboration, smartphone, tablets, productivity
     Citrix
By: Intermedia     Published Date: Nov 10, 2008
There are two main BlackBerry smartphone mobile connectivity options, and they are quite different. The first is the BlackBerry Internet Service, in which your mobile carrier acts as a liaison between your email and your BlackBerry smartphone. The second option is to use a BlackBerry Enterprise Server, which directly links your wireless device to your email, contacts, calendars and business applications— virtually automatically and almost instantly. If you’re using a BlackBerry smartphone solely for personal email, then a BlackBerry Internet Service account is all you need, and you can stop reading here. But if you’re a business user and are only using BlackBerry Internet Service, you’re leaving lots of important functionality unused.
Tags : intermedia, blackberry enterprise server, blackberry business user, blackberry internet service, blackberry smartphone
     Intermedia
By: Live Person     Published Date: Jan 22, 2007
In today’s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.
Tags : email marketing, liveperson, live chat, chat, customer loyalty, live person, customer support, service management
     Live Person
By: IBM     Published Date: Nov 13, 2014
To control costs, Brunswick Corporation contracted with IBM to migrate email to the cloud. By deploying IBM SmartCloud services, Brunswick avoided hundreds of thousands of dollars in capital outlays. It is also saving up to USD75,000 annually in IT expenses.
Tags : infrastructure costs, smartcloud, capital outlays, social business technologies
     IBM
By: Microsoft Office 365     Published Date: Sep 26, 2017
Moving a business’ email from a free service to a paid, hosted solution is a big commitment. In fact, it can seem almost counterintuitive: Why pay for something you can get for free? But on closer examination, the reasons become clear.
Tags : 
     Microsoft Office 365
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