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government communications

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By: Cisco     Published Date: Dec 04, 2015
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. This type of infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, gartner, magic quadrant, contact center, infrastructure, telephony support
     Cisco
By: Time Warner Cable     Published Date: Apr 11, 2011
Time Warner Cable Business Class' cable broadband, teleworking services, and fiber-based solutions offer government agencies the communications options they need to enable resilient COOP.
Tags : time warner cable, business class, business continuity, cable broadband, teleworking, coop planning
     Time Warner Cable
By: IBM     Published Date: Nov 07, 2012
This is a series of 5 papers giving an Industry POV for analytics (Banking, Insurance, Government, Telecommunications, Retail). These papers extends from Smarter Computing Industry papers with a deeper look at analytics.
Tags : retail, ibm, smarter analytics, performance, customer insight
     IBM
By: Pointsec     Published Date: Aug 21, 2009
Strong security policy, procedures and technology are major requirements, especially for protecting the remote systems used for telework and the sensitive information stored on those devices.
Tags : network security, security policy, government, security policies, policy based security, information security, data security, telecom
     Pointsec
By: Intralinks     Published Date: Apr 13, 2015
In the wake of the 2008 financial crisis, financial institutions are faced with increasing scrutiny from government regulators. The Dodd-Frank act was passed in response to the disaster, creating the Consumer Financial Protection Bureau and mandating 398 new rulemakings, many of which remain to be finalized. In light of these events financial services organizations are increasingly relying on Intralinks® as the most secure way to control sensitive information when collaborating within and outside their organizations. Intralinks meets the strictest security, auditability, and compliance requirements of regulated entities around the world – regardless of business complexities. Download this white paper to learn how Intralinks VIA for Financial Services can help you control your communications with regulators and other third parties.
Tags : intralinks, financial services, financial crisis, compliance requirements, financial protection
     Intralinks
By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, magic quadrant, contact center infrastructure, worldwide, support center
     Cisco
By: HP - Enterprise     Published Date: Oct 16, 2008
As the military and US government rely more heavily on custom-built applications for communications and management, they also become more vulnerable to cyber attacks. Worse, according to the Dept. of Homeland Security, the number of attacks on custom-built applications is doubling every year. Learn about critical threats, methods that military and civilian agencies can use to deal with cyber attacks and technologies that improve security for custom-built applications.
Tags : security, application security, audit, risk, vulnerabilities, fortify, fortify software, hackers
     HP - Enterprise
By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, zk research, wifi, multigigabit network
     Cisco
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