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By: Genesys     Published Date: Oct 16, 2013
Enterprise Workload Management gets the right work to the right person at the right time, eliminating the outdated manual distribution of work model. Enterprise Workload Management finally gives organizations the ability to correlate the work that customer service interactions create in the front office -- with the best resource within the organization required to complete that work in the back office. Enterprise Workload Management ensures that the highest priority work is being handled by the right resource, and gives managers real-time visibility into when the work will be completed, as well as reports that show the outcomes of the work. Customers get notified when an order or application is processed instead of waiting to hear or having to repeated call back. Employees get specific coaching and training plans based on the results of their work.
Tags : contact center, customer service, customer relationship management, technology, business process management, bpm, crm
     Genesys
By: Salesforce.com     Published Date: Sep 16, 2013
Learn how the future of sales performance management is integrated with CRM and social collaboration and how this will help managers provide real-time coaching and motivation in context to drive better sales behaviors and, ultimately, better sales results. Download now.
Tags : sales performance management, crm, social collaboration, drive sales, nucleus research, best practices
     Salesforce.com
By: Trend Micro, Inc.     Published Date: Jul 19, 2011
Maintain visibility and control, regardless of device or OS. The consumerisation of enterprise information technology is one of the most significant security concerns today. Gartner's Analyst Ken Delaney explains the impact of consumerisation on enterprise IT.
Tags : trend micro, internet content security, smart protection network, internet security, enterprise business security, worry-free business security, web threat management, australia
     Trend Micro, Inc.
By: Intel Security     Published Date: Apr 06, 2016
As a companion to the Gartner Magic Quadrant for SIEM, the Gartner Critical Capabilities report for SIEM helps IT security organizations compare their requirements with the most common SIEM use cases. Discover in-depth how Gartner rates McAfee SIEM by critical capabilities.
Tags : siem, mcafee enterprise security manager, gartner, critical capabilities, siem use cases, threat management, collect, store
     Intel Security
By: McAfee     Published Date: Oct 28, 2014
Broad adoption of SIEM technology is being driven by the need to detect threats and breaches, as well as by compliance needs. Early breach discovery requires effective user activity, data access and application activity monitoring. Vendors are improving threat intelligence and security analytics. Read this report from leading analyst firm Gartner, to learn why they have placed McAfee as a Leader in the Magic Quadrant for Security Information and Event Management.
Tags : siem, mcafee enterprise security manager, gartner, magic quadrant, threat management, collect, store, forensics and regulatory compliance
     McAfee
By: Intel Security     Published Date: Apr 06, 2016
Read this report to learn how Gartner's Magic Quadrant for SIEM can help you evaluate the market, technology and service providers, and why McAfee Enterprise Security Manager (ESM) is positioned in the SIEM Leaders Quadrant.
Tags : siem, mcafee enterprise security manager, gartner, magic quadrant, threat management, incident response, forensics, compliance
     Intel Security
By: Adobe     Published Date: Feb 20, 2014
Adobe positioned highest in Ability to Execute and Completeness of Vision in Gartner’s Magic Quadrant for Web Content Management. Gartner’s evaluation is based on Adobe Experience Manager, part of the Adobe Marketing Cloud. Adobe is named a Leader and is positioned highest in both Ability to Execute and Completeness of Vision.
Tags : gartner, adobe, adobe social, digital asset management, web content management, adobe experience manager, aem, internet marketing
     Adobe
By: McAfee     Published Date: Jan 23, 2013
Vulnerability assessment vendors compete on management features, configuration assessment, price and more, with other security products. Buyers must consider how VA will fit into their vulnerability management process when evaluating VA products,
Tags : vulnerability management, network scanning, strong positive, mcafee vulnerability manager, mvm, mcafee epolicy orchestrator, epo, nitro siem
     McAfee
By: Adobe     Published Date: Feb 13, 2018
Because you don’t just deliver content. You deliver a customer experience. We're honored that once again, we've been positioned as a leader in Gartner’s Magic Quadrant for Web Content Management (WCM). We believe this validates Adobe Experience Manager as a forward-thinking vision of what content management can be throughout an entire customer journey. And with the integration of Adobe Experience Cloud and Adobe Creative Cloud, we offer more than a content management platform. It’s a content management powerhouse. Read the report and learn about Adobe Experience Manager’s strengths according to Gartner — and how you can bring those strengths to your own customer experiences.
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     Adobe
By: Waterline Data & Research Partners     Published Date: Jun 15, 2015
Information governance and master data management initiatives are complex and require participation from a broad range of enterprise constituents. We focus on five small and innovative vendors that may help information managers reach their information governance and MDM goals.
Tags : vendors, governance, information, mdm, management
     Waterline Data & Research Partners
By: Okta     Published Date: Jul 01, 2015
To manage and control how the airport's employees make use of these cloud-computing services, Gatwick has turned to the cloud-based identity management service from Okta, which lets the security manager centrally manage, provision and de-provision single sign-on access to cloud services for Gatwick's staff. Watch this short video to see Gatwick's story.
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     Okta
By: GE Healthcare     Published Date: Aug 27, 2015
Centricity™ Business Performance Manager service helps Schumacher Group make significant workflow improvements and reduce rework costs by approximately $3.8 million per year.
Tags : centricity business, financial management, revenue cycle, hospital billing, hospital finance, patient billing, rcm, episodic payment
     GE Healthcare
By: IBM     Published Date: Jan 02, 2014
Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information---based decisions faster and better, improves operational efficiencies, and boosts the bottom line. Midsize businesses are increasingly eager to reap similar benefits. Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information---based decisions faster and better, improves operational efficiencies, and boosts the bottom line. Midsize businesses are increasingly eager to reap similar benefits.
Tags : ibm, business analytics, midsize businesses, geeknet, business intelligence, customer volatility, market volatility, variety of data
     IBM
By: Sage People     Published Date: May 04, 2018
How do you measure up as a business leader? As a business executive your time is incredibly valuable, right? And if you aren’t maximally time efficient or productive then you – and your business – will soon fall behind. It’s a fact of life in today’s highly-competitive digital marketplace. But how do you stem the flow of lost time? And how are other leaders making the most of this scarce resource so they can be as efficient, productive and valuable as possible? This report was produced specifically for the UK and Ireland (UK/I) region and is based on data gathered from real-world business leaders explaining how they perform tasks on a daily basis. In the report, we look at how business managers can step up from operational tasks and focus on work that will propel their business forward. We will: • Touch on the priorities of what could be termed ‘accelerated business leaders’: those
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     Sage People
By: Sage People     Published Date: Jul 05, 2018
As a business executive your time is incredibly valuable, right? And if you aren’t maximally time efficient or productive then you – and your business – will soon fall behind. It’s a fact of life in today’s highly-competitive digital marketplace. But how do you stem the flow of lost time? And how are other leaders making the most of this scarce resource so they can be as efficient, productive and valuable as possible? This report was produced specifically for the UK and Ireland (UK/I) region and is based on data gathered from real-world business leaders explaining how they perform tasks on a daily basis. In the report, we look at how business managers can step up from operational tasks and focus on work that will propel their business forward. We will: • Touch on the priorities of what could be termed ‘accelerated business leaders’: those decision makers leading their industries forward in a way that harnesses emerging technologies and agile new ways of working. • Examine the key facto
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     Sage People
By: Puppet     Published Date: May 20, 2016
If you’re managing an IT team, you may be turning to DevOps as the path to faster delivery of software. DevOps can help your team become more efficient — and your organization more competitive — but you’ll need to be able to communicate to your team why things are changing, and how their usual working practices are likely to alter. Download this guide to explore: • How to align DevOps with your organization’s goals. • What change might look like — for operations, development and the organization at large. • Why security is a great icebreaker. • The importance of focusing on the team over individual DevOps specialists. • How to embrace agile ways of working, along with infrastructure as code, code review, continuous integration and unit testing.
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     Puppet
By: Logicalis     Published Date: Mar 12, 2014
The buzz around the cloud is very real. It offers considerable business agility, cost efficiencies and service improvements to IT managers. What the buzz doesn’t tell you is that getting to the point where the cloud brings these benefits to your organization isn’t easy. So the real question becomes: What do you need to keep in mind when integrating cloud computing into an IT strategy?
Tags : logicalis, cloud strategy, high efficiency data, itsm, security needs, security
     Logicalis
By: Cranfield University     Published Date: Jan 16, 2015
The Cranfield General Management Programme is a development experience that opens up new possibilities for senior managers.
Tags : new opportunities for senior managers, general management programme, senior managers
     Cranfield University
By: Kronos     Published Date: May 30, 2018
In this article, learn the implications for companies when they don’t have reliable payroll processes that deliver accurate paychecks and what companies can do to rectify this issue: •Paycheck errors can negatively impact employee engagement •Nearly half of U.S. employees will look for a new job after having two problems with their paycheck •An automated payroll solution enables managers to review employee time daily and manage by exception, increasing payroll accuracy and saving manager and payroll staff time •Email alerts and a robust workflow can identify payroll issues before they become trends Download this informative article to learn more about the impact of payroll errors and the advantages of using an automated Kronos® workforce management solution to create perfect paychecks.
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     Kronos
By: BlackBerry     Published Date: Mar 12, 2013
Installing BlackBerry® Mobile Fusion, upgrading licenses, preparing apps and more – learn how to make your organization’s transition to BlackBerry® Enterprise Service 10 smooth and seamless.
Tags : it manager, blackberry, tips, blackberry enterprise service 10, organization transition
     BlackBerry
By: Intel     Published Date: Jun 22, 2015
Provides valuable information and practical steps for IT managers who want to plan and implement big data analytics initiatives.
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     Intel
By: Drillinginfo     Published Date: Nov 26, 2015
Today data sources are still not detailed enough to support competitive decision-making, and that’s what makes Drillinginfo (DI) so innovative: The DI platform offers the most inclusive, accurate, and fastest information available, allowing OFS companies to make informed decisions and drive the best leads — that can turn into opportunities. With DI, OFS companies can now make rig data useful quickly and easily. Sales managers can work crucial data into an actionable format, provide and implement the right analytical tools, and supplement lead intelligence, so operators don’t get left in the dust. From permitting and leasing information to rig locations and pricing trends, you’ll find innovative products and solutions from DI to help transform how your team qualifies leads and closes deals. See how Drillinginfo can drive your success by gathering the very latest rig intelligence from a comprehensive, easy-to-use SAS solution.
Tags : ofs companies, leads, data, analytical tools, oilfield, leasing information, mobile app, rig intelligence
     Drillinginfo
By: Staples     Published Date: Nov 23, 2016
Is an eco-conscious facility too expensive? No, it doesn’t have to break the bank.
Tags : green cleaning, sustainable facility solutions, sustainability, leed certification, sustainable cleaning solutions, facility manager, sustainable building, dilution ratio
     Staples
By: Oracle     Published Date: Sep 05, 2014
There are so many social options for businesses these days it can be overwhelming. This guide gives you some helpful tips on choosing what communities – from online forums and content hosting sites to brand communities and Q&A sites – are right for your business goals. How do you plan for participation? How do you ensure the highest value is delivered. And do you need a designated community manager? Find out.
Tags : social, business, community, manager, goals, tips, value, participation
     Oracle
By: Oracle     Published Date: Dec 11, 2014
There are so many social options for businesses these days it can be overwhelming. This guide gives you some helpful tips on choosing what communities – from online forums and content hosting sites to brand communities and Q&A sites – are right for your business goals. How do you plan for participation? How do you ensure the highest value is delivered. And do you need a designated community manager? Find out.
Tags : oracle, eloqua, creative kickstarter, q&a, monitoring
     Oracle
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