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By: Zendesk     Published Date: Jan 04, 2019
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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     Zendesk
By: Zynapse     Published Date: Nov 08, 2010
A worldwide leader inSpend Management Software solutions: Zycus. Recognized as one of the Top 3 Global Market Leadersin Spend Management Domain by leading analysts and Industry observers
Tags : zynapse, erp projects, unspsc, data information, data management, governance, mdm, master data management
     Zynapse
By: Adobe     Published Date: Mar 17, 2016
An electronic signature - also known as an “e-signature” - is a simple, legally-binding way to indicate consent or approval digitally. While legally valid and enforceable in nearly every industrialized country around the world, some countries may have different laws when it comes to e-signatures.
Tags : adobe, electronic signature, digital signature, market research, sales
     Adobe
By: CheetahMail     Published Date: May 19, 2008
This white paper provides a number of well-tested, organic methods for email acquisition – giving marketers actionable insight to attract and retain a loyal, profitable subscriber base. Download it now.
Tags : cheetah mail, email acquisition, list building, email marketing, cheetah, cheetahmail, experian, email marketing services/software
     CheetahMail
By: Ahead     Published Date: Jun 05, 2019
Digital transformation will fail without a commitment to automation - what AHEAD refers to as Relentless Automation. With the advent of public cloud and all of its promise, along with the ripple effect from the DevOps mantra of “automate everywhere”, technology teams must spin up new infrastructure, maintain configurations, and set up and tear down environments much faster than ever before. Of course, no one should automate for the sake of automating, or to simply be ahead of the curve. But while not every activity warrants automation - whether due to the complexity and nuance of the task, or its infrequent occurrence - Relentless Automation means identifying those tasks and processes where the benefits of automation outweigh both its upfront and recurring costs. Thankfully, the business benefits of standardizing and automating IT work are easy to spot: > Freeing up staff for higher value work > Reduction in errors and process variability > More auditability and accountability, helping
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     Ahead
By: Evariant     Published Date: Sep 07, 2016
Over the past eighteen months we have seen a dramatic shift in consumers’ trust of traditional versus digital marketing.
Tags : evariant, traditional marketing, hospital, patient engagement, digital marketing
     Evariant
By: WNS     Published Date: Apr 05, 2017
The client is one of the world's leading insurance companies. In 2007, the client embarked on a journey to transform its actuarial function. The objective was to improve the operational efficiencies and accuracy of actuarial reporting, while meeting tight timelines and reducing operational costs.
Tags : insurance, reporting, wns, wns solution, data, analytics
     WNS
By: Kapost     Published Date: Jan 16, 2014
Today, the internet has changed the way buyers discover solutions. More people are meeting and researching vendors online than ever before. Your ideal customers are reading blog posts and articles, checking Facebook, Twitter, and LinkedIn profiles, and forming opinions based on what you say and share online. Before they call to get to know your company better, they turn to Google for answers and information. If a competing vendor appears smarter, more interesting, or more reliable than you, your buyers will reach out to them first. These online engagements have changed the rules of buyer/brand communications. So how can you and your company form meaningful relationships with buyers who are getting to know you long before they’ve been introduced?
Tags : content marketing, content strategy, content management, content planning, content distribution, marketing campaigns, marketing campaign management, content marketing platform
     Kapost
By: IBM     Published Date: Jun 13, 2016
Analyst Zach Lahey from Aberdeen group will share research insights in this webinar and will explore how to evaluate your internal and external talent acquisition processes to determine what’s working and what’s not. In addition, we will delve into the technologies that are available to make talent acquisition more effective than ever. After attending this webinar, you will be able to answer these three questions about your current process: What is your recruiter’s experience like? What are their trials, tribulations, and daily interactions? What is your candidate’s experience like? Where do they struggle, how much effort does it take for them to find information and apply for jobs? Finally, if either one (or both) doesn’t meet your expectations, what are you going to do about it and when?
Tags : aberdeen, ibm, ibm smarter workforce, talent acquisition
     IBM
By: ESET     Published Date: Sep 21, 2012
Cyber-attacks are now about making money. ACAD/Medre.A is a terrifying worm that stole AutoCAD files. This whitepaper shows how industrial espionage is a new threat.
Tags : computer worm, espionage, eset, industrial espionage, security
     ESET
By: AlienVault     Published Date: Mar 30, 2016
Achieving PCI compliance takes focus, determination, and the right set of tools. By building these essential security capabilities into an integrated, complete solution, AlienVault Unified Security Management™ (USM) delivers a workflow-centric approach that materially reduces your organization’s time to compliance versus a solution stitched together from individual point products. In this paper you will read an overview of AlienVault USM™ as well as learn about the capabilities and benefits it includes to help you comply with PCI DSS requirements.
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     AlienVault
By: AlienVault     Published Date: Oct 20, 2017
Achieving PCI compliance takes focus, determination, and the right set of tools. By building these essential security capabilities into an integrated, complete solution, AlienVault Unified Security Management™ (USM) delivers a workflow-centric approach that materially reduces your organization’s time to compliance versus a solution stitched together from individual point products. In this paper you will read an overview of AlienVault USM™ as well as learn about the capabilities and benefits it includes to help you comply with PCI DSS requirements.
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     AlienVault
By: SAP     Published Date: Sep 28, 2018
The Industrial Machinery industry is changing slower than it ever will and faster than it ever has. And customer demands are evolving at speeds never seen before. For companies serious about innovating at scale and transforming their business in order to dominate their market, it will take innovative thinking, disruptive technology and near flawless execution. This challenge, perhaps best described as the perfect blend of art and science, is more than achievable, but only if you have the right partner. Which is why we want you to meet Leonardo, by SAP. SAP Leonardo is a digital innovation system that enables organizations of all sizes to transform at scale with minimal risk and disruption. SAP Leonardo brings new technologies and services together to help businesses power their digital transformation. SAP Leonardo proves that truly transformative and sustainable innovation happens when technology, people, and data are combined.
Tags : customer experience & engagement, digital transformation, sap
     SAP
By: Oracle     Published Date: Sep 26, 2019
As marketers chase after the same people with the same tactics, traditional marketing has become less worth the time—and the money. Email outreach worked until spam clogged up inboxes. Content marketing worked until everybody started to put out sub-standard material. And search engine marketing worked until it became inundated with new players clamoring for attention. Even inbound tactics aren’t delivering the results they once did. And as the need for performance continues to climb, so does the status of account-based marketing (ABM). In the B2B sphere it’s on the tip of everyone’s tongue. Download this whitepaper to learn more about ABM, a potent approach that puts sales and marketing together.
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     Oracle
By: Esker     Published Date: Apr 12, 2012
This buyer's guide provides you with the key topics and the most important questions to ask an AP solution provider so that you can select the most appropriate AP solution to meet both your business and process needs.
Tags : order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable
     Esker
By: SAP SME     Published Date: Apr 10, 2018
La industria de los productos de consumo está experimentando una gran transformación. Los consumidores demandan experiencias que ofrezcan confianza, alegía y protección – aunque son menos tangibles– estos son los impulsores que definirán el exito. Es por eso que las compañías de productos de consumo necesitan reimaginar todo, desde el compromiso del consumidor y las operaciones hasta la innovación de los productos. Las tecnologías emergentes como el Internet de las Cosas, Machine Learning e Inteligencia Artificial, pueden ayudar a guiar el rumbo de este cambio e impulsar el éxito del mismo.
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     SAP SME
By: SAP SME     Published Date: Apr 10, 2018
Las empresas de servicios públicos, en respuesta a las presiones competitivas y de los clientes, se están embarcando rápidamente en el cambio hacia la digitalización. Y si bien muchas apenas están comenzando este recorrido, otras están muy avanzadas en el proceso, experimentando con diferentes tecnologías con la esperanza de impulsar las innovaciones para que sean más ágiles, competitivas y rentables dentro de la industria.
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     SAP SME
By: SAP SME     Published Date: Apr 10, 2018
La industria se ve cada vez más influenciada por productores especializados más pequeños que están en la delantera de una demanda emergente. Como la especificidad de la aplicación química crece, la industria se está moviendo de series de producción a gran escala hacia el incremento de la diversidad de pequeñas series de producción orientadas a lotes. Las ventas dependen del rendimiento de la sustancia, y no solo de la innovación de la sustancia propiamente dicha.
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     SAP SME
By: SAP SME     Published Date: Apr 10, 2018
La industria de manufactura discreta es un facilitador clave de éxito en otras industrias, es por eso que necesitan reconocer y adoptar nuevas prioridades estratégicas para triunfar. Obtener una ventaja digital requiere la adopción de nuevas tecnologías, el aprovechamiento de los datos y la optimización de los procesos de negocio necesarios para impulsar la innovación y el valor central del negocio. Nuevas tecnologías como IoT e Inteligencia Artificial pueden ayudar a aprovechar la gran cantidad de datos que generan las empresas de fabricación y convertirlos en impulsores de éxito.
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     SAP SME
By: IBM     Published Date: May 12, 2008
You face key challenges–technological and organizational–in enterprise asset management. Every last vehicle and material is under your control, often in different software formats that only provide you with a partial view of your enterprise. We would like to share a white paper with you that explains how you can see your assets holistically and optimize their performance.
Tags : ibm, ibm g&rm, ibm grm, asset management, it management, tivoli
     IBM
By: NexGen     Published Date: Feb 09, 2015
The nature of the financial services industry places a myriad of international compliance requirements on a company's IT team, as well as an expectation by its customers to deliver the high test levels of performance and reliability. To survive and thrive, businesses in the industry must not only keep pace with customer demand but gain competitive advantage. Those demands mean the IT team must be at the forefront of adopting emerging technologies. This is certainly true for Orangefield Columbus, who recently experienced significant growth in its multiple databases which led to the serious performance degradation of its existing storage system. By focusing on a proactive data management storage array, Orangefield was able to eliminate resource contention. Download now and examine Orangefield's journey to find a solution that would meet, and exceed, their performance and capacity requirements.
Tags : nexgen, vmware, citrix, flash, financial services
     NexGen
By: Box     Published Date: Jan 16, 2015
The nature of the financial services industry places a myriad of international compliance requirements on a company's IT team, as well as an expectation by its customers to deliver the high test levels of performance and reliability. To survive and thrive, businesses in the industry must not only keep pace with customer demand but gain competitive advantage. Those demands mean the IT team must be at the forefront of adopting emerging technologies. This is certainly true for Orangefield Columbus, who recently experienced significant growth in its multiple databases which led to the serious performance degradation of its existing storage system. By focusing on a proactive data management storage array, Orangefield was able to eliminate resource contention. Download now and examine Orangefield's journey to find a solution that would meet, and exceed, their performance and capacity requirements.
Tags : nexgen, vmware, citrix, flash, financial services
     Box
By: DocuSign     Published Date: Mar 23, 2016
Download this whitepaper to learn the role that electronic signature technology plays in straight-through processing, the benefits of eSignatures, and key criteria to consider when selecting an electronic signature solution for your organization.
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     DocuSign
By: Ecora Software     Published Date: Aug 15, 2007
21 CFR Part 11 continues to cause confusion. Recent FDA guidance documents help, but many IT departments still struggle to establish appropriate validation processes with limited time and resources. Ecora's FREE in-depth guide, "Achieving Sustainable IT Compliance to 21 CFR Part 11," gives you an overview of the regulation from an IT perspective. It also outlines how you can accurately and cost-effectively implement a systems-based best practices approach that will help you meet FDA requirements.
Tags : 21 cfr part 11, compliance, electronic records, electronic data, electronic signatures, information management, pharm, pharmaceuticals
     Ecora Software
By: Inovis     Published Date: Aug 06, 2007
No enterprise is an island. Goods and services flow in from suppliers. When you include suppliers of wares for raw material extractors, along with recyclers that turn consumer and commercial waste into new raw materials and finished goods, it is a supply chain with no beginning and no end.
Tags : supply chain management, scm, supply chain, supplier, vendor management, vendor selection, communication, collaboration
     Inovis
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