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By: Hitachi Vantara     Published Date: Mar 08, 2019
With IT under increasing pressure to deliver on availability service levels and make a positive impact on the business, having a robust, efficient, and reliable modern data protection strategy is a must. Making the right IT investments can be instrumental in moving the needle, and leveraging the right tools and technology can make a substantial impact.
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     Hitachi Vantara
By: Asentria Corporation     Published Date: Sep 04, 2007
Today’s service providers face more pressure than ever to keep remote equipment up and running as customers continue to demand higher levels of reliable service while keeping costs competitive. Thus, there is a growing need for remote site management solutions that can help service providers monitor, access and control telecom equipment located at customer sites.
Tags : telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures
     Asentria Corporation
By: CA Technologies     Published Date: Aug 21, 2017
Lured by opportunities to speed innovation, reduce costs and enhance agility, many business executives are opting to move their organization’s applications into public cloud environments. Whether or not organizations realize these advantages to the fullest extent possible will in part be dictated by the monitoring capabilities in place. This paper offers a detailed look at the monitoring challenges cloud environments can pose, and it examines the key approaches = organizations need to take to foster maximum service levels, efficiency and agility in the cloud.
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     CA Technologies
By: CA Technologies     Published Date: Aug 21, 2017
In today’s application economy, market success is increasingly being defined by an organization’s ability to deliver multi-channel applications that provide an exceptional and differentiated customer experience. To deliver the service levels required, IT teams need to move to establish proactive IT monitoring approaches. This white paper offers an overview of the key requirements that must be met for IT teams to establish effective proactive monitoring capabilities.
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     CA Technologies
By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
"Now there’s an innovative new way to move enterprise applications to the public cloud while actually reducing risks and trade?offs. It’s called multicloud storage, and it’s an insanely simple, reliable, secure way to deploy your enterprise apps in the cloud and also move them between clouds and on? premises infrastructure, with no vendor lock?in. Multicloud storage allows you to simplify your infrastructure, meet your service?level agreements, and save a bundle."
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     Hewlett Packard Enterprise
By: Workplace by Facebook     Published Date: Jun 24, 2019
With endless media, services and products available in just a few taps on a smartphone, people are becoming accustomed to a new level of instant access. Whether it’s a ride to a party, payment sent to a friend or streaming a movie, speed is everything. Thanks to technology, Gen Y has come of age in the on-demand economy. Meeting these expectations is crucial to Workplace’s mission to empower people to work together efficiently and effectively. In order to better understand this generation's expectations – and how to cater to them – we’ve partnered with behavioural insights agency, Canvas8 to explore how this desire for immediacy is reshaping the future of work. In this report, we uncover why employees want companies to pick up the pace and what on-demand looks like at work.
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     Workplace by Facebook
By: Workplace by Facebook     Published Date: Jun 17, 2019
With endless media, services and products available in just a few taps on a smartphone, people are becoming accustomed to a new level of instant access. Whether it’s a ride to a party, a payment sent to a friend or streaming a movie, speed is everything. Thanks to technology, Gen Y has come of age in the on-demand economy.
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     Workplace by Facebook
By: Dell Windows Server     Published Date: Jan 16, 2009
NetBenefit is a leading provider of managed hosting services in the United Kingdom. Faced with ever more expensive London data center costs, the company decided to implement the Windows Server 2008 operating system featuring Hyper-V virtualization technology to give it the ability to create competitively priced entry-level virtual machines to complement its existing managed hosting services.
Tags : dell, netbenefit, managed hosting services, data center costs, windows server 2008, hyper-v, virtualization technology, virtual machines
     Dell Windows Server
By: Tail-f Systems     Published Date: Sep 16, 2008
The NETCONF protocol is a modern building block for device management automation, offering a unified approach to network configuration, rather than a device-specific methodology. To equipment vendors, NETCONF is a way to standardize the management interface of network elements. To service providers, NETCONF is a way to optimize the administrative workflow, by moving management intelligence out of the device under management, and consolidating this management into higher-level applications.
Tags : netconf, netconf standard, device management automation, network standard, ietf standard, tail-f, tailf
     Tail-f Systems
By: Riverbed     Published Date: Jan 28, 2014
The purpose of this book is to introduce you to common network performance management (NPM) issues and give you a new way of looking at solving them. This perspective allows you to see your network from your users’ point of view, namely, the services and applications they use and their experience with them. Of course, you can still get down to the other flow and packet levels, but macro-level visibility is a key differentiator in your ability to monitor and troubleshoot network performance efficiently.
Tags : application performance management, application performance monitoring, big data apm, network performance management, network performance monitoring, network performance troubleshooting
     Riverbed
By: HP     Published Date: Aug 26, 2014
Just Right IT solutions, based on HP servers, storage, networking, and services, simplify business technology, giving you more time to focus on your business. Whether you’re just getting started with virtualization and file sharing, or supporting expansion with solutions for server consolidation, data backup, and business consolidation, Just Right IT solutions provide appropriate technologies for your organization’s needs today. And when your business is ready for the next level of expansion, HP offers Just Right IT solutions that address growing requirements for collaboration, continuity, and consolidation. Learn more.
Tags : virtualization, data backup, business, technology, portfolio, cloud-based, support, portal
     HP
By: IBM     Published Date: Sep 10, 2009
As the demands for data capacity and higher service levels grow, protecting corporate data becomes more challenging. Continuous Data Protection, as discussed in this white paper by Evaluator Group and IBM, can cost-effectively improve security with As the demands for data capacity and higher service levels grow, protecting corporate data becomes more challenging. Continuous Data Protection, as discussed in this white paper by Evaluator Group and IBM, can cost-effectively improve security with minimal impact to operations.
Tags : new data protection strategies, ibm, data capacity, evaluator group, continuous data protection, tsm fastback, cdp technology, delicate balance
     IBM
By: HP Data Center     Published Date: Feb 18, 2009
Today's data centers are embarking down a path in which "old world" business, technology, and facility metrics are being pushed aside in order to provide unparalleled service delivery capabilities, processes, and methodologies. The expectations derived from today’s high-density technology deployments are driving service delivery models to extremes with very high service delivery capabilities adopted as baseline requirements within today’s stringent business models. Part of the "revolution" that is driving today's data center modeling to unprecedented high performance and efficiency levels is the fact that computer processing advances with regard to high-performance and smaller footprints have truly countered each other.
Tags : hp data center, data center enfironment, high density computing, rack-mount servers, mep mechanical, electrical, and plumbing, virtualization
     HP Data Center
By: NetApp     Published Date: Dec 05, 2016
With customers demanding higher service levels, enterprise applications need to be fast and available at all times. Flash storage is the obvious choice if you want to make the best use of your IT resources and get the most from your applications, but which flash solution should you choose? This eBook discusses nine specific areas where NetApp ONTAP flash storage systems enable business breakthroughs. Topics include nondisruptive operations, cost economies, business agility, and providing a bridge to the hybrid cloud.
Tags : netapp, database performance, flash storage, data management, cost challenges
     NetApp
By: Qualys     Published Date: Jul 19, 2012
Data breaches are bad for business, so every enterprise needs security. In the past this was expensive, because security products were designed for companies with deep pockets and teams of experts. But that's changed. New 'cloud based' services, such as those offered by Qualys, are fast to deploy, safe and easy to use. What's more they're even more affordable. With growing demands from customers and regulators for security, now is a good time to invest in security. Leading cloud-based security services deliver a professional level of security assurance in a form that fits the circumstances and pockets of small businesses.
Tags : technology, firewall, security, cloud, data, anti-virus
     Qualys
By: Genesys     Published Date: Feb 12, 2019
Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact centre solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important. Download this eBook and learn: How a true Cloud 2.0 model is built to provide levels of reliability, scalability, flexibility and security that that far exceed those of previous generations The benefits of utilising a platform built on microservices architecture How to take your business to the next level with a built to scale cloud contact centre platform
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     Genesys
By: NTT Ltd.     Published Date: Jan 16, 2019
NTT Data services has over 600+ BI experts and over 250+ implementations in India, receiving high accolades from Gartner and AMR research. NTT Data Services offers Industry focused offerings and pre-configured models. Some of our offerings include: - Guided Analytics Strategy - Proven Framework & Methodology for ‘C’ level executives - Solution lab for Co-Innovation and Proof of Concepts - Advisory Services - BI Transformations, Big Data Strategy, Information Governance, Health Checks - Proprietary Tools & Accelerators – System Optimization, Architect to Archive, User Adoption - Flexible Delivery - Rapid Development Factory, Shared Services Find more details in this deck.
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     NTT Ltd.
By: Numara Software     Published Date: Jul 16, 2009
Delivering world class customer service in today’s fast paced business environment is becoming more difficult as information and data requires instant access.
Tags : footprints, numara, blackberry, mobile, service desk, on-the-go, slas, service level agreements
     Numara Software
By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
Tags : help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management
     Numara Software
By: Numara Software     Published Date: Jul 16, 2009
See how this integrated out-of-the-box help desk, asset management and Change Management solution can help solve many IT help desk problems with ease.• Easily create tickets and requests • Automate repetitive workflows • Perform asset discovery • Manage software license compliance • Run pre-built dashboards and reports 
Tags : numara, help desk management, track it, asset management, asset discovery, tickets, requests, dashboards
     Numara Software
By: Numara Software     Published Date: Jul 16, 2009
Find out how Numara Track-It! can help you build better processes, manage organizational knowledge and solve problems quickly. Keep issues from falling through the cracks and efficiently manage help desk requests as well as other processes that require request management: • Optimize help desk efficiency with easy to use systems • Empower customers with self service • Improve productivity with automated alerts, notifications and assignments • Reduce diagnostic time with knowledge management • Reduce resolution time with asset and work order history
Tags : help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management
     Numara Software
By: SAS     Published Date: Mar 14, 2014
This paper will consider the relevance of measurement and monitoring – defining inspection routines, inserting them into the end-to-end application processing, and reporting the results.
Tags : sas, data quality, business objectives, quality data, accuracy, lineage, structural consistency, relevant metrics
     SAS
By: DataDirect Technologies     Published Date: Mar 17, 2009
Since the SQL Access Group created the Call Level Interface, ODBC has become the most ubiquitous method for connecting to relational database sources. ODBC was developed to allow programmers to access relational data in a uniform manner, regardless of the database backend. ODBC translates those generic commands into the specific esoteric commands of the database backend, so the quality of the driver directly determines the performance of the database connectivity layer. Learn more today!
Tags : data direct, open database, sql, call level interface, odbc, drivers, rdbms, 64-bit applications
     DataDirect Technologies
By: BMC Software     Published Date: May 16, 2011
Learn more on how users can customize their cloud services - while you maintain control.
Tags : bmc software, custom cloud, cloud computing, modular cloud service, lilac schoenbeck, bsm, business srvice management, service level agreement
     BMC Software
By: OpenText     Published Date: May 26, 2017
Many companies today are looking for ways to improve their aftermarket service and support processes, as this is a key way to help improve customer satisfaction levels. Ensuring that field service teams have access to a complete digital representation of a product or piece of equipment can significantly improve the uptime and ongoing maintenance of serviceable products.
Tags : opentext, manufacturing, aftermarket, service, support
     OpenText
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