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By: RingCentral     Published Date: May 14, 2013
Amerivest Realty - real estate in Naples, Florida; Is a full service brokerage firm that provides clients with a quality home-buying experience. Amerivest represents hundreds with quality homes, condos, and investment properties. By providing associates with a full suite of technology enabling them to do their jobs more efficiently, Amerivest serves clients on an elite level. Read this case study to learn why they turned to RingCentral when they were looking to expand their presence in new areas with a new telephone system.
Tags : case study, ringcentral, telephone system, service clients, business telephone systems
     RingCentral
By: EMC Corporation     Published Date: May 27, 2014
ESG Whitepaper: Find out how EMC’s own IT organization is reaping the benefits of Cloud computing and IT-as-a-Service (ITaaS), including new levels of efficiency, agility, and productivity
Tags : emc, cloud computing, hybrid cloud, private cloud, cloud infrastructure, itaas, it-as-a-service, it services
     EMC Corporation
By: IBM     Published Date: Feb 18, 2009
This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
Tags : ibm integrated data management, jd edwards, business-critical erp applications, archiving project, service level goals, data retention compliance, archiving strategies, ibm optim data growth solution
     IBM
By: IBM     Published Date: Feb 18, 2009
The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.
Tags : ibm integrated data management, peoplesoft, business critical erp applications, daily operations, database archiving, data growth, archiving project, data classification
     IBM
By: IBM     Published Date: Feb 18, 2009
This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
Tags : ibm integrated data management, siebel crm, archiving project, service level goals, data retention compliance, archiving strategies, ibm optim data growth solution, rapid data growth
     IBM
By: IBM     Published Date: Feb 18, 2009
This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
Tags : ibm integrated data management, oracle e-business suite, business-critical erp applications, archiving project, service level goals, data retention compliance, archiving strategies, ibm optim data growth solution
     IBM
By: Trend Micro SaaS     Published Date: Mar 17, 2009
West Coast Labs performed an anti-spam comparative test on various email solutions related to spam detection rate over a series of at least 100,000 emails per solution.
Tags : saas, trend, trend micro, software as a service, trendlabs, email security, security, interscan messaging
     Trend Micro SaaS
By: Trend Micro SaaS     Published Date: Feb 09, 2009
West Coast Labs performed a comparison test on a range of email solutions (appliances, software, and hosted service solutions) to measure their relative spam detection rates over a series of at least 100,000 genuine spam emails using West Coast Labs real-time spam feed.
Tags : saas, trend, trend micro, websense, barracuda, anti-spam, antispam, spam filter service
     Trend Micro SaaS
By: CA WA     Published Date: May 12, 2008
Emerging information technologies like composite and multi-tier applications, service oriented architectures (SOA), virtualization, grid and cluster computing, and Web Service-based application delivery create an extraordinary opportunity for IT managers. With these dynamic technologies, they can provide business owners with IT services that are extremely flexible and agile, driving a more dynamic and competitive business.
Tags : ca wa, workload automation, roi
     CA WA
By: AT&T     Published Date: Jul 28, 2015
Download this white paper to learn how AT&T DDoS Defense with KONA Site Defender service can extend protection from origin servers to edge servers for a comprehensive, multi-level approach to security.
Tags : at&t, ddos, ddos attack, kona site defender, origin services, security, cybersecurity, hackers
     AT&T
By: Stratavia     Published Date: Oct 03, 2007
IT organizations are looking to leverage automation to improve the delivery of business services across the enterprise, while reducing costs. Automation can be implemented in many ways; however, today’s enterprise demands a higher level of sophistication than simple scripts. This whitepaper from Stratavia discusses the key aspects of automated server provisioning that every CIO should know.
Tags : server provisioning, automation, itil, workflow, data center automation, run book automation, configuration management, configuration
     Stratavia
By: ConnectWise     Published Date: Aug 22, 2019
The goal of automation is not to eliminate or replace human labor, but to increase productivity and quality beyond what is possible with your existing team, so as to realize economies of scale and predictable quality levels. With automation, your team is able to manage more endpoints, because automation eliminates routine and mundane responsibilities or efforts, giving your technicians the time to focus on higher priority and more complex tasks. In addition, as a managed service provider (MSP), you receive a fixed fee for your services. As a result, you need to provide service in the most efficient way possible while delivering the highest levels of consistency and quality. Building automation into your IT services business will enable you to do so. In this eBook, you’ll learn tips and best practices to successfully incorporate automation into your IT services business, including:
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     ConnectWise
By: Oracle     Published Date: May 08, 2019
What if your database could install, manage, secure, and upgrade itself—with little or no manual administration required? Now it’s possible, thanks to machine learning, artificial intelligence and the power of the cloud. Discover how the Oracle Autonomous Database is: • Self-driving: Tell it the service level you want to achieve, and it does the rest. • Self-securing: It installs patches automatically and uses AI to counter threats. • Self-repairing: It patches, scales, and tunes itself while your operations are running, to deliver 99.995% uptime. Discover the power of autonomous data management. Download now.
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     Oracle
By: NetApp     Published Date: Oct 12, 2010
Read this customer success story to learn how Avanade used NetApp and Microsoft virtualization solutions to speed virtual server/storage provisioning and speed service levels.
Tags : netapp, hyper v, virtualization, turnkey server, storage provisioning, speed service, microsoft
     NetApp
By: Microsoft     Published Date: Jul 20, 2018
Microsoft provides a solution to easily run small segments of code in the cloud with Azure Functions. Azure Functions provides solutions for processing data, integrating systems, and building simple APIs and microservices. The book starts with intermediate-level recipes on serverless computing along with some use cases on the benefits and key features of Azure Functions. Then, we'll deep dive into the core aspects of Azure Functions, such as the services it provides, how you can develop and write Azure Functions, and how to monitor and troubleshoot them. Moving on, you'll get practical recipes on integrating DevOps with Azure Functions, and providing continuous deployment with Visual Studio Team Services. The book also provides hands-on steps and tutorials based on real-world serverless use cases to guide you through configuring and setting up your serverless environments with ease. Finally, you'll see how to manage Azure Functions, providing enterprise-level security and compliance to
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     Microsoft
By: IBM     Published Date: Mar 18, 2015
More and more companies are moving to the cloud for B2B services, and for good reason. There’s a huge potential for increased visibility and analytics-driven insights to be gained from B2B transactions that can give businesses unprecedented levels of information. But many organizations continue to struggle when it comes to going beyond basic transactional data and historical performance metrics. What does it take to not only report on past activity, but to get real-time alerts, predict future events, manage exceptions, and proactively leverage this wealth of data in order to put it to work? Read this IBM white paper to find out how B2B Services Reporting and Analytics provide new insights into your trading partner relationships and to drive better, more profitable business decisions.
Tags : b2b services, ibm, b2b analytics, b2b reporting, transactional data, trading partner relationships
     IBM
By: Juniper Networks     Published Date: Aug 10, 2017
Resistance to change is futile. Financial services are becoming more embedded in the banking customer’s everyday life, driving unprecedented levels of change across the industry. The unfolding digital economy is ushering a new era of technology adoption in banking. From cloud to open banking APIs, these play a defining role in enabling banks to create new digital products and services, refresh the bank branch, find new customer segments, and monetize underutilized data and information assets.
Tags : opening banking, api, data, currency, cloud transformation, frictionless banking, business model disruption
     Juniper Networks
By: Avaya     Published Date: Jun 15, 2016
Solving critical healthcare IT challenges with software-defined networkingDigitization is changing healthcare forever as organizations look to deliver better quality services, improve patient safety and provide the highest levels of security. Healthcare IT leaders should look to leverage a software-defined network. Read the latest from ZK Research to learn more.
Tags : healthcare, information technology, networking, security
     Avaya
By: Frontrange     Published Date: Mar 13, 2013
Recent new technology introductions are fundamentally changing the way we utilize and manage IT resources. This whitepaper shows how these new processes and automation solutions deliver the agility and extensibility to maintain performance and relia
Tags : it service management, itsm, service desk, service catalog, service management software, mobile service management, cloud itsm, service manager
     Frontrange
By: Oracle Corp     Published Date: Sep 18, 2013
Confused about how to get started with social customer service or how to take it to the next level? Oracle can help you address the challenges of this rapidly evolving service channel - and help you deliver social customer service that delights your customers. Join our webcast featuring Aphrodite Brinsmead, senior analyst at Ovum, and learn her best practices for social customer service.
Tags : social media, customer service, customer experience management, customer experience/engagement, social media marketing
     Oracle Corp
By: Rosetta Stone     Published Date: Mar 22, 2012
MarketBridge, a leading global provider of sales and marketing services, surveyed 493 senior and upper management-level business professionals in a variety of functional roles at leading international corporations to learn more about their company's language-learning needs. Please download this free white paper for more information.
Tags : bilingual, human resources, rosetta stone, global human resources, business research
     Rosetta Stone
By: ServiceNow     Published Date: Nov 22, 2013
An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization.
Tags : servicenow, enterprise it, boost visibility, business value, service catalog, service management, infrastructure library, budget effectiveness
     ServiceNow
By: IBM     Published Date: Feb 25, 2008
Why is it that business and IT teams always seem to be at odds with one another? In this IBM white paper, Macehiter Ward-Dutton, specialists in IT business alignment, give a step-by-step explanation of how to make long-term improvements in the relationship between business and IT.
Tags : application development, infrastructure management, slm, sla, service level, service management, ibm
     IBM
By: Workday Netherlands     Published Date: Feb 04, 2019
Ontdek de strategieën die bedrijven gebruiken om veranderingen de baas te blijven. Lees het door Workday gesponsorde Harvard Business Review Analytic Services-rapport. Leer hoe organisaties één cloud-based systeem voor finance en HR gebruiken om beslissingen te nemen op basis van data, samenwerking tussen C-level executives te ondersteunen en planningsmethoden met meer inzicht, nauwkeurigheid en snelheid te bieden.
Tags : financiën, workforce-technologie, digitale strategie
     Workday Netherlands
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