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By: Aspect Software     Published Date: Feb 11, 2014
Learn how to perfect your customer-company communications and see how doing so will allow you to keep pace with your customers who are constantly active through social networking outlets.
Tags : aspect software, unified communications, contact center, customer experience., customer service, acd capabilities, unified contact center
     Aspect Software
By: HP and Intel® Xeon® processors     Published Date: May 08, 2012
Read this whitepaper to learn the three key factors any IT manager should consider when designing a flexible and scalable network for today's mobile workforce.
Tags : smb, mobile, smartphones, employees, wi-fi, text, ipad, cloud computing
     HP and Intel® Xeon® processors
By: Epicor HCM     Published Date: Mar 24, 2011
Organizations that utilize blogs, wikis and social networking tools achieved an average year-over-year improvement in employee engagement of 18%, compared to just 1% for the organizations that did not.
Tags : employee engagement, socia media in hr
     Epicor HCM
By: PCRecruiter     Published Date: Oct 28, 2010
Only a decade or so ago, those human resources professionals who hadn't yet found their way onto the Internet were finding themselves increasingly left out in the cold. As we slip swiftly into the second decade of the 21st century, it's those whohaven't yet begun to participate in 'social media and networking' that are starting to feel the chill.
Tags : pcrecruiter, recruiting, social networking, network, facebook, twitter, email program, networking
     PCRecruiter
By: IBM     Published Date: Aug 10, 2009
The growing adoption of collaborative and social networking applications such as Lotus productivity software is reflected in IDC's Canadian forecast, detailed in this white paper.
Tags : lotus, idc, efficiency, collaborative solutions, revenue growth, customer satisfaction, social networking, twitter
     IBM
By: iLinc     Published Date: Mar 04, 2010
Webinars are more than just isolated events - they are powerful, tactical tools for executing Marketing and Sales strategies. As any session organizer knows, much of the work (and worry) lies in sending invitations, collecting registrations, emailing reminders, recording, and distributing follow-up communications.
Tags : ilinc, salesforce, webinar, presentation, web conferencing, video conferencing, visual aid, social networking
     iLinc
By: iLinc     Published Date: Aug 05, 2009
For 2010 and beyond, research firm Frost & Sullivan sees Web conferencing as a key catalyst for improving business processes by facilitating remote group decision-making and action. This paradigm shift repositions web conferencing as a strategic tool, not only an email or travel substitute.
Tags : ilinc, salesforce, webinar, presentation, web conferencing, video conferencing, visual aid, social networking
     iLinc
By: IBM     Published Date: Jan 09, 2013
Hear Alistair Rennie, General Manager of IBM Collaboration Solutions, talk about the application of social networking tools and culture to business roles, processes, and outcomes, and the positive correlation between improved operating margins.
Tags : social business, ibm, insights, alistair rennie, collaboration, solutions
     IBM
By: IBM     Published Date: Jan 10, 2014
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
Tags : social media, b2b, global economy, smarter workforce, talent, talent analytics, human capital, learning organization
     IBM
By: Elastic Collision     Published Date: Feb 14, 2008
Media coverage of Second Life typically favors the opinions of industry analysts and naysayers. All too often, the concerns of regular users are overlooked. In October 2007, as part of a larger survey, we asked more than 800 Second Life residents what advice they would give to real-world organizations establishing a presence in Second Life.
Tags : elastic collision, virtual, virtual world, virtual reality, sims, avatar, avatars, social networking
     Elastic Collision
By: Rapid7     Published Date: May 22, 2012
The ongoing struggle to prevent hackers from breaching assets and malware from gaining a foothold requires a vulnerability management strategy that begins with a comprehensive measurement of security risk. Organizations must examine the entire IT stack, including the operating system, network, applications, and databases. These new technologies include dynamic, virtualized environments and services outside traditional physical IT infrastructures, such as virtualized, cloud-based services and social networking.
Tags : security, risk management, security intelligence, security assessment, prevent data breach, cyber security, vulnerability management, penetration testing
     Rapid7
By: IBM     Published Date: Aug 10, 2009
This webinar discusses IBM Lotus’ venture in the Software-as-a-Service (Saas) market through LotusLive. LotusLive is an integrated collaborative and social networking services connected to relevant business services and applications.
Tags : webinar, lotus, lotuslive, ibm, saas, software-as-a-service, social networking, integrated collaborative
     IBM
By: IBM     Published Date: Dec 07, 2010
To support increasing demands, healthcare organizations need to improve their agility between processes and people through improved information sharing
Tags : ibm, advanced case management, healthcare, content management, social networking, collaboration, analytics, policies
     IBM
By: IGLOO Software     Published Date: Jan 07, 2010
This case study describes how the MIN facilitates local and international transactions, establishes vital business connections and provides a knowledge exchange for sharing information, ideas and expertise.
Tags : igloo software, manufacturing innovation network, knowledge sharing, content management, online manufacturing, supplier networking, social networking, e-commerce
     IGLOO Software
By: BlackBerry     Published Date: Mar 23, 2010
Mobility is the future of business; more business is conducted in real time and between geographically dispersed situations than ever before. Also, mobility ties closely into important collaboration trends including the increasing use of social networking tools such as Facebook, LinkedIn and Twitter. The smartphone- a symbol of an increasingly mobile and interconnected population-is a familiar piece of technology for most employees.
Tags : blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange
     BlackBerry
By: BlackBerry     Published Date: Feb 25, 2009
When interactivity is combined with unified communications and location awareness, next-generation social networks will have significant business value. Unified communications integrates the wide variety of voice, data, video and collaboration tools that business professionals use today into a single environment. This can dramatically improve the speed of decision-making by connecting collaborators quickly, regardless of their location.
Tags : blackberry, ecosystem, social networking, unified communications, microsoft exchange, mobile device management, mobile device management software, mobile workers
     BlackBerry
By: Symantec.cloud     Published Date: Sep 01, 2010
This white paper gives best practices for creating security policies and includes a set of recommended policy components.
Tags : messagelabs us, data protection, security policies, social networking, information security, policy management
     Symantec.cloud
By: Microsoft Azure     Published Date: Apr 10, 2018
Learn how to break down silos, reinvent productivity, and help your sales team achieve success by unifying transactional systems, social networking, and strong customer relationships. Download this free Nucleus report that says teams using the Microsoft Relationship Sales solution increased productivity 12-15 percent.** You’ll also learn how to: Empower your sellers with savvy insights that engage and delight customers. Scale the power of one-on-one relationship selling by unifying the sales experience. Offer your team tools to reinvent the way they sell and help transform your company’s bottom line. Use Microsoft Dynamics 365 for Sales along with LinkedIn Sales Navigator to help sellers identify future customers and suggest ways to engage with them. **Claims based on a 2017 study by Nucleus Research that analyzed more than 50 ROI case studies on CRM deployments from 2015 to 2017. Companies ranged in size from small and medium-sized businesses to large multinational enterprises. Re
Tags : 
     Microsoft Azure
By: CrownPeak     Published Date: Jun 30, 2009
This is the second of a three part CrownPeak White Paper exploring Why Content Marketing Is Online Marketing. In this series we present the new idea that Web content marketing is the central and most important tenet of online marketing. Today, the function of online marketing revolves around the Web which, itself, revolves around content. So as we talk about online marketing/marketers and content marketing/marketers consider them and yourself one and the same. Learn more today!
Tags : crownpeak, roi, web content marketing, cms, content management system, web site development, infocenter, hosted services
     CrownPeak
By: TriNet     Published Date: Nov 26, 2012
Download this white paper for insights on specific techniques startups and growing businesses can use to leverage the benefits and avoid the pitfalls of social media.
Tags : social media, employee engagement, social media policy, social networking
     TriNet
By: Oracle     Published Date: Jan 16, 2014
In this whitepaper, learn how Oracle Social Network: -Drives enterprise collaboration through natural Conversations -Enables purposeful social networking without the noise -Builds cross-enterprise knowledge by integrating conversations with CRM, HCM, and other business applications
Tags : marketing mix, social media marketing, marketing channels, digital marketing, internet marketing, marketing strategy, social media, marketing software
     Oracle
By: Oracle     Published Date: Aug 08, 2013
Oracle Fusion Tap, a native iPad application, allows access to CRM data anytime and anywhere. Learn how Fusion Tap enables collaboration with colleagues and customers, usage of mapping and social networking applications, and more, all from your iPad.
Tags : oracle tap, oracle, crm, oracle fusion, ipad, crm
     Oracle
By: Oracle     Published Date: Aug 15, 2013
Oracle Fusion Tap, a native iPad application, allows access to CRM data anytime and anywhere. Learn how Fusion Tap enables collaboration with colleagues and customers, usage of mapping and social networking applications, and more, all from your iPad.
Tags : oracle tap, oracle, crm, oracle fusion, ipad, crm
     Oracle
By: Proofpoint     Published Date: Apr 22, 2010
This report summarizes the findings of Proofpoint's sixth-annual email security and data loss prevention study, including surprising statistics about how large companies manage the risks associated with outbound email, blog postings, media sharing sites, social networking sites, mobile Internet-connected devices and other electronic communications streams.
Tags : proofpoint, outbound email, data loss prevention, email security, social networking, electronic messaging, mobile email
     Proofpoint
By: SVnetwork     Published Date: Nov 03, 2010
This white paper shows how performance brand advertising engages a mass audience in digital media
Tags : social media, advertising, brand advertising, performance, social games, social networking, paid media, earned media
     SVnetwork
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