RSS feed Get our RSS feed

News by Topic

CRM Solutions/Software

Results 101 - 125 of 372Sort Results By: Published Date | Title | Company Name
By: Socialbakers     Published Date: Jul 22, 2015
In this report, we use extensive social media metrics and benchmarking to demonstrate how FMCG brands can benefit from providing excellent social customer care.
Tags : sales, social, customer care, social customer care, customer service, social media, crm solutions/software, customer experience/engagement
     Socialbakers
By: join.me     Published Date: Jul 10, 2015
Collaboration is key. This report combines quantitative research sponsored by join.me by LogMeIn and a range of other prominent research firms with qualitative analysis conducted by Forbes Insights.
Tags : collaboration tools, online meetings, virtual meetings, collaboration, benefits of collaborative tools, teamwork, webinars & web conferencing, crm solutions/software
     join.me
By: Act-On     Published Date: Jul 08, 2015
Get started on your plan today with this six-step blueprint for developing a high-performance marketing plan.
Tags : marketing, strategy, guide, roi, crm solutions/software, business intelligence, market research, data management/analytics
     Act-On
By: Act-On     Published Date: Jul 08, 2015
The old rules of relying on metrics like brand awareness, cost per lead, and lead-to-sales conversion rate are in need of an update. So what metrics should you focus on today? Find out with this guide.
Tags : b2b, metrics, marketing strategy, crm solutions/software, market research
     Act-On
By: Oracle     Published Date: Jun 19, 2015
Descarga tu copia ahora y recibe consejos sobre cómo hacer que tus clientes vuelvan.
Tags : customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior, persuade customers, crm solutions/software, customer experience/engagement
     Oracle
By: Oracle     Published Date: Jun 19, 2015
I responsabili del servizio clienti ricoprono un ruolo fondamentale nella definizione del marchio. Tuttavia, per essere in linea perfetta con il ruolo, queste persone devono essere consapevoli dell'importanza della creatività in ciò che fanno: il servizio clienti richiede progettazione.
Tags : customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior, persuade customers, crm solutions/software, customer experience/engagement
     Oracle
By: Oracle     Published Date: Jun 19, 2015
This report will show you smarter ways to persuade your customers to keep spending with you.
Tags : customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior, persuade customers, crm solutions/software, customer experience/engagement
     Oracle
By: Emarsys     Published Date: May 21, 2015
Accessible technology can structure data in a custom way, and provide the focus needed to find insight in that data. But you need the right mix of technological capabilities.
Tags : retention, automation, ecommerce, marketing, insight, crm solutions/software, e-commerce solutions, shopping cart software
     Emarsys
By: Emarsys     Published Date: May 21, 2015
Die meisten Händler werden von unstrukturierten Daten blockiert und verlieren wertvolles Potential. Userfreundliche Technologien können Daten benutzerdefiniert strukturieren und somit einen Schwerpunkt setzen, der für wertvolle Einblicke in diese Daten notwendig ist. Aber dafür ist der richtige Mix an technologischen Ressourcen notwendig.
Tags : retention, automation, ecommerce, marketing, insight, crm solutions/software, customer experience/engagement, e-commerce solutions
     Emarsys
By: Adobe     Published Date: Apr 30, 2015
Learn the advantages of triggered and retargeted emails, and get real-world insights into smart email marketing from C Spire Wireless and others.
Tags : email marketing, real world insights, roi, customer lifecycle, customer relationships, mobile devices, content management systems, interactive marketing
     Adobe
By: Oracle     Published Date: Apr 22, 2015
This infographic illustrates how to keep your sales team in front of their customers and selling by providing anytime, anywhere access to the critical information and tools they need.
Tags : sales. sell faster and more easily, social selling, customer satisfaction, customer engagement, sales reps, social media, crm solutions/software, customer experience/engagement
     Oracle
By: Oracle     Published Date: Apr 22, 2015
This white paper provides information on how the marriage of social collaboration, CRM, and performance management presents new opportunities for great sales managers to scale their skills more effectively.
Tags : future of sales performance management, crm, social, sales, get better sales results, sales managers, social media, crm solutions/software
     Oracle
By: Oracle     Published Date: Apr 21, 2015
This paper reveals the way to let your reps stay connected to systems and co-workers and be more productive.
Tags : devices, tablets, smartphones, productivity, mobility, be mobile, mobile devices, sales team
     Oracle
By: Act-On     Published Date: Apr 20, 2015
Marketing automation delivers a multitude of advantages and opportunities, including improved operational efficiencies, reduced costs, marketing and sales alignment, more (and more qualified) leads, and increased revenues.
Tags : act-on, marketing, automation, business, crm, efficiency, sales, internet marketing
     Act-On
By: Act-On     Published Date: Apr 20, 2015
CRM systems transform sales through organization; marketing automation completes the picture by generating leads and managing lead engagement.
Tags : act-on, marketing, automation, crm, lead generation, lead engagement, crm solutions/software, customer experience/engagement
     Act-On
By: Act-On     Published Date: Apr 20, 2015
This eBook covers the two tactics that can help you the most with prioritizing leads: segmentation and lead scoring.
Tags : act-on, leads, segmentation, lead scoring, rank segmentation, prioritizing leads, web analytics, crm solutions/software
     Act-On
By: Docusign     Published Date: Feb 18, 2015
This White Paper reveals the benefits for High-Tech Companies of using eSignature technologies.
Tags : esignature technologies, mcafee, salesforce, linkedin, esignature solutions, crm solutions/software
     Docusign
By: LogMeIn     Published Date: Jan 12, 2015
This paper briefly covers the relevant trends that are affecting user behavior, and offers new criteria for selecting an audio conferencing solution provider that meets your organization’s needs.
Tags : audio conferencing solutions, logmein joinme, trends affecting user behaviour, webinars & web conferencing, crm solutions/software, mobile marketing, online video marketing
     LogMeIn
By: LogMeIn     Published Date: Jan 12, 2015
This quarterly insight into customer engagement strategy focuses on the cost of not having live chat, 5 points to consider for Live Chat and provides the 3 key takeaways for businesses to consider when trying to reduce cart abandonment
Tags : live chat, logmein boldchat, effectiveness of live chat, webinars & web conferencing, crm solutions/software, customer experience/engagement, e-commerce
     LogMeIn
By: LogMeIn     Published Date: Jan 12, 2015
This report, based on the survey results with nearly six thousand respondents across ten countries, sheds light on important questions about effective mobile engagement.
Tags : effective mobile engagement, engaging with the mobile user, boldchat, logmein boldchat, content management systems, interactive marketing, webinars & web conferencing, crm solutions/software
     LogMeIn
By: IBM     Published Date: Nov 04, 2014
Cybercriminals are stepping up their attacks on financial institutions by gaining control of customer devices with highly advanced man-in-the-browser (MitB) malware and spear phishing attacks. They then conduct real-time credential theft and take over accounts. The main reason for cybercriminals’ continued success is that highly evasive advanced financial malware allows for a wide variety of attacks that are very difficult to detect with traditional fraud prevention technologies.
Tags : cybercrime, fraud-prevention, cyber threat, security, emerging marketing, crm solutions/software, marketing research, trust and security
     IBM
By: IBM     Published Date: Nov 04, 2014
Cybercrime prevention needs to reach beyond fraud prevention. Organizations also need to consider deployment costs, management complexity, impact to customers and regulatory compliance. This document examines seven best practices for achieving effective, sustainable cybercrime prevention.
Tags : threat prevention, cybercrime, it security, malware protection, crm solutions/software, marketing research, e-commerce solutions, trust and security
     IBM
By: LogMeIn     Published Date: Oct 10, 2014
This paper provides 6 vital tips from 20 experts to help make the most of meetings.
Tags : tips to run an effective meeting, making the most of meetings, online meetings, web conferences, logmein, join.me, webinars & web conferencing, crm solutions/software
     LogMeIn
By: LogMeIn     Published Date: Oct 10, 2014
This report includes five important conclusions, and three of them are channel specific. In each of these cases, we have the benefit of open-ended responses which add true color to the statistical data included in the report.
Tags : live chat effectiveness, logmein live chat, making the most of live chat, interactive marketing, webinars & web conferencing, crm solutions/software, customer experience/engagement
     LogMeIn
By: LogMeIn     Published Date: Oct 10, 2014
This report outlines the business value and best practices of integrating the contact center with omni-channel programs in order to deliver a seamless customer experience across multiple touch-points.
Tags : logmein customer service technology, intergrated contact center, customer experiences, customer technology, contact center, interactive marketing, webinars & web conferencing, crm solutions/software
     LogMeIn
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.