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CRM Solutions/Software

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By: Adobe     Published Date: Jul 04, 2016
Aujourd’hui, certaines prévisions sont moins complexes qu’elles ne l’étaient auparavant. Nous disposons désormais d’une quantité d’informations sans précédent sur les consommateurs et de la technologie adéquate pour faire parler les données. Les marketeurs peuvent prévoir avec une grande précision le comportement des clients, parfois même avant que ces derniers ne sachent eux-mêmes ce qu’ils vont faire.
Tags : data, information available, customer, customer experience, customer relationship, crm solutions/software, customer experience/engagement
     Adobe
By: Adobe     Published Date: Jul 04, 2016
Your customers expect experiences.
Tags : customer experience, customer interaction, customer expectations, crm solutions/software, customer experience/engagement
     Adobe
By: Adobe     Published Date: Jul 04, 2016
Creativity is all about change. It’s about changing your perspective to reimagine the world around you. It’s about finding new ways to solve problems and express ideas. If you want to create art and ideas that change the world, you must be willing to embrace change. Fortunately for creative and business visionaries, change is a good thing. The truth is that companies that welcome creativity, change, and innovation are inevitably more successful.
Tags : creativity, creativity is all about change, innovation, adobe, crm solutions/software, customer experience/engagement
     Adobe
By: Adobe     Published Date: Jul 04, 2016
Customers crave personalized experiences, but to meet this expectation, marketing teams are creating 10 times more content than ever before. Despite this, asset management is a stumbling block because of siloed shared drives and antiquated storage systems, making it difficult for companies to collaborate and deliver content quickly.
Tags : content management, customer experience, content management, customer engagement, crm solutions/software, customer experience/engagement
     Adobe
By: Ciber     Published Date: Jun 22, 2016
Download this paper to find out how Implementing a digital transformation project can certainly offer numerous benefits to a banking organisation.
Tags : digital, digital banking, digital banking experience, banking organisation, crm solutions/software, customer experience/engagement
     Ciber
By: Sailthru     Published Date: Apr 28, 2016
Increasing Repeat Purchase Rates: A High Impact Strategy Guide for Fashion, Apparel and Specialty Retail Brands Download this best practice guide on increasing repeat purchase rates to learn: - The top high-impact strategies that will drive repeat purchase rates and customer lifetime value - The priority tactics to test and deploy in order to put strategy into action - The frameworks you need to properly measure and drill-down into your business’s repeat purchase rates
Tags : sailthru, retail, strategy guide, repeat purchase rate, customer lifetime value, sailthru customer retention cloud, customer relations, crm solutions/software
     Sailthru
By: Adobe     Published Date: Apr 25, 2016
Les données sont la clé de cette opération. Toutefois, les collecter ne suffira pas. Il faudra s’en servir pour créer un profil holistique du client, puis utiliser ce dernier pour mettre au point des expériences intéressantes, personnalisées et, en fin de compte, mémorables. Cette série d’e-books en trois parties détaille étape par étape comment utiliser les données pour offrir à chaque client la meilleure expérience possible.
Tags : customer experience, marketing, data management, crm solutions/software, customer experience/engagement, data management/analytics
     Adobe
By: Adobe     Published Date: Apr 25, 2016
Cinquante ans plus tard, dans le monde réel de l’entreprise, la révolution annoncée dans cette scène atteint enfin un nouveau tournant. Technologie et créativité fusionnent pour créer des campagnes marketing d’une efficacité sans commune mesure avec celles d’il y a à peine dix ans.
Tags : marketing, data, customer relationship, crm solutions/software, customer experience/engagement, data management/analytics
     Adobe
By: Adobe     Published Date: Apr 25, 2016
In this paper we look at the old model of managing apps and then see if there’s a better way.
Tags : mobile apps, mobile lifecycle, data management, crm solutions/software, customer experience/engagement, data management/analytics
     Adobe
By: Adobe     Published Date: Apr 22, 2016
This guide is intended for creative marketing and business leaders who recognise that the current technologies and processes that support marketing cannot scale with the demand for dynamically relevant, personalised brand experiences. DAM is about more than storage. It’s a strategic enabler of digital transformation.
Tags : marketing, return of investment, roi, digital marketing, online marketing, brand experiences, customer experience, interactive marketing
     Adobe
By: Adobe     Published Date: Apr 22, 2016
No matter your industry, the customer experience has taken centre stage. Master it now, and you’ll set yourself apart from competitors and increase your chances of survival in the unforgiving business world. Here’s how you can reinvent your customer experiences — and revolutionise your marketing.
Tags : customer experience, customer interaction, reinventing the customer experience, marketing experiences, customer, interactive marketing, crm solutions/software, customer experience/engagement
     Adobe
By: nFusion     Published Date: Apr 12, 2016
Organizations always want to aggressively grow and expand
Tags : nfusion, customer experience, website design, internet marketing, crm solutions/software, customer experience/engagement, traditional marketing
     nFusion
By: Movable Ink     Published Date: Apr 01, 2016
Email marketing has entered a new era of innovation, allowing the travel and hospitality industry to reach and engage consumers like never before. But consumer expectations are also high. Today, a successful email campaign takes contextual messaging and offers that speak to each customer on a personal level. In this playbook, you’ll find examples of contextual email marketing campaigns for the travel and hospitality industry that have proven to engage customers, drive ROI and build a loyal fan base. We’ve also packed it with email tips and best practices designed specifically for today’s travel and hospitality marketers.
Tags : email marketing, travel marketing, hospitality marketing, contextual marketing, contextual email, email personalisation, customer experience, internet marketing
     Movable Ink
By: Swrve     Published Date: Mar 07, 2016
This whitepaper highlights if your mobile app strategy is killing your business and how to calculate the ROI to fix it.
Tags : mobile app, roi, return of investment, mobile app strategy, mobility, roi calculation, crm solutions/software, customer experience/engagement
     Swrve
By: Swrve     Published Date: Mar 07, 2016
This practical guide lists six key tests that will deliver real ROI for your mobile business.
Tags : mobility, mobile business, roi, return of investment, mobile devices, roi for your mobile business, crm solutions/software, customer experience/engagement
     Swrve
By: Adobe     Published Date: Feb 10, 2016
This white paper explains why marketing and IT must work together to effectively engage customers.
Tags : it and marketing, digital, customer engagement, it and marketing partnerships, collaboration, interactive marketing, crm solutions/software, customer experience/engagement
     Adobe
By: Adobe     Published Date: Feb 10, 2016
This white paper shows how to build a customer-centric model.
Tags : customer experience, mobility, mobile devices, marketing experiences, digital trends, marketing experiences, customer-centric model, crm solutions/software
     Adobe
By: Adobe     Published Date: Feb 09, 2016
This white paper shows how to build a customer-centric model.
Tags : customer experience, mobility, mobile devices, marketing experiences, digital trends, marketing experiences, customer-centric model, crm solutions/software
     Adobe
By: Adobe     Published Date: Feb 09, 2016
This white paper shows how to build a customer-centric model.
Tags : customer experience, mobility, mobile devices, marketing experiences, digital trends, marketing experiences, customer-centric model, crm solutions/software
     Adobe
By: Nanorep     Published Date: Jan 25, 2016
This white paper reveals how a fluid, smooth customer experience generates positive feelings and return business.
Tags : customer experience, build a customer experience strategy, customer satisfaction, customer support, digital channels, online customer support, customer experience management, crm solutions/software
     Nanorep
By: Nanorep     Published Date: Jan 25, 2016
As technology evolves, it is rapidly pushing the bar higher for more intuitive user interactions and transcendent usability. With these revolutionary developments, achieving a customer experience (CX) that exceeds the customers’ expectations is becoming increasingly challenging.
Tags : customer experience, customer experience management, customer engagement, personalized content, customer support, crm solutions/software, customer experience/engagement
     Nanorep
By: Nanorep     Published Date: Jan 25, 2016
This white paper explores the importance of shifting customer service from being perceived as a “cost center”, which implies a place that only generates expenses, to becoming a “value center”, which is a place that generates growth.
Tags : customer experience, shift from cost center to value center, customer experience management, customer service, customer interaction, crm solutions/software, customer experience/engagement
     Nanorep
By: Sitecore     Published Date: Nov 10, 2015
This new report outlines the must-have functionality to look for in a content management system so you’re able to deliver customer experiences with agility and precision. It explains the evolving definition of “web content management” and charts nine key capabilities to investigate.
Tags : wcm, mobile, marketing, cloud, cms, platform, content management systems, marketing software
     Sitecore
By: Influitive     Published Date: Nov 04, 2015
Most B2B companies say the customer experience is a priority, but their teams are not prepared or coordinated enough to make this a reality.
Tags : b2b, influitive, customer experience, advocacy marketing, marketing, internet marketing, crm solutions/software, customer experience/engagement
     Influitive
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