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Customer Experience/Engagement

Results 51 - 75 of 925Sort Results By: Published Date | Title | Company Name
By: Adobe     Published Date: Oct 05, 2016
Because so much of the customer journey is now digital, we have the power to measure it. We can know rather than guess how it looks and feels, and how audiences and individuals respond. With this knowledge, we can craft powerful experiences that get results, capturing the customer’s time, attention and loyalty. Think of an experience as a story. The customer is the protagonist.
Tags : customer experience, customer interaction, customer engagement, customer relationship, digital, crm solutions/software, customer experience/engagement, e-commerce
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
Tags : customer experience, ecommerce, customer relationship, customer, crm solutions/software, customer experience/engagement, e-commerce
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Because so much of the customer journey is now digital, we have the power to measure it. We can know rather than guess how it looks and feels, and how audiences and individuals respond. With this knowledge, we can craft powerful experiences that get results, capturing the customer’s time, attention and loyalty. Think of an experience as a story. The customer is the protagonist.
Tags : customer experience, customer interaction, customer engagement, customer relationship, digital, crm solutions/software, customer experience/engagement, e-commerce
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
Tags : customer experience, ecommerce, customer relationship, customer, crm solutions/software, customer experience/engagement, e-commerce
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Mobile apps are a core – and essential – component of the modern digital experience. Whether the organization is a consumer-facing brand, a B2B leader, or an enterprise seeking to enhance employee productivity, well-designed mobile apps that deliver a great user experience play a unique role in building engagement.
Tags : mobile apps, mobility, mobile devices, customer experience, crm solutions/software, customer experience/engagement
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Mobile apps are a core – and essential – component of the modern digital experience. Whether the organization is a consumer-facing brand, a B2B leader, or an enterprise seeking to enhance employee productivity, well-designed mobile apps that deliver a great user experience play a unique role in building engagement.
Tags : mobile apps, mobility, mobile devices, customer experience, crm solutions/software, customer experience/engagement
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Ask any marketer or line of business owner what is driving their investment in mobile apps and you’ll hear a mix of priorities, including the need to improve the user experience, better marketing, increased sales, improved brand loyalty and streamlined productivity.
Tags : mobility, mobile devices, mobile strategy, apps, mobile apps, crm solutions/software, customer experience/engagement
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Of course customers want great content, but understanding what defines great isn’t so easy. Adobe surveyed 12,000 customers worldwide about their content cravings and learned what it takes to make content irresistible.
Tags : content, content management, customer experience, customer interaction, crm solutions/software, customer experience/engagement
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Of course customers want great content, but understanding what defines great isn’t so easy. Adobe surveyed 12,000 customers worldwide about their content cravings and learned what it takes to make content irresistible.
Tags : content, content management, customer experience, customer interaction, crm solutions/software, customer experience/engagement
     Adobe
By: Adobe     Published Date: Oct 05, 2016
The Succeeding in the Omnichannel Age report, produced by Econsultancy in association with Adobe, looks at the extent to which organisations take an integrated approach to marketing across different channels and use cross-channel campaign management tools.
Tags : cross channel, campaign management, campaign management tools, internet marketing, crm solutions/software, customer experience/engagement
     Adobe
By: IBM Marketing Cloud     Published Date: Sep 26, 2016
Download this paper and discover 20 tips you can use to better engage on-the-go customers, improve the mobile experience across the entire customer journey, and ultimately increase holiday conversions.
Tags : marketing, mobile marketing, customer, customer experience, customer relationship, ecommerce, crm solutions/software, customer experience/engagement
     IBM Marketing Cloud
By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry, data security, customer experience/engagement, branding
     Oracle
By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry, data security, customer experience/engagement, branding
     Oracle
By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry, data security, customer experience/engagement, branding
     Oracle
By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry, data security, customer experience/engagement, branding
     Oracle
By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry, data security, customer experience/engagement, branding
     Oracle
By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry, data security, customer experience/engagement
     Oracle
By: Oracle     Published Date: Sep 14, 2016
This eBook provides you with comprehensive information to help you manage a successful and profitable business.
Tags : run a restaurant, guide to run a restaurant, digital strategy, oracle hospitality, customer experience/engagement
     Oracle
By: Oracle     Published Date: Sep 14, 2016
This eBook provides you with comprehensive information to help you manage a successful and profitable business.
Tags : run a restaurant, guide to run a restaurant, digital strategy, oracle hospitality, customer experience/engagement
     Oracle
By: Oracle     Published Date: Sep 14, 2016
This infographic reveals how are Millennials engaging with hotels.
Tags : millennial generation, hospitality, tech-savvy, mobile device, mobility, crm solutions/software, customer experience/engagement, mobile marketing
     Oracle
By: Oracle     Published Date: Sep 06, 2016
With order channels multiplying, supply, chains growing more complex, and customer expectations increasing, fulfilling orders consistently and efficiently - while meeting customer demands - is harder than ever.
Tags : oracle scm cloud, supply chain, security, customer experience/engagement
     Oracle
By: LogMeIn     Published Date: Aug 24, 2016
Just how effective is mobile engagement when it comes to customer communication? Our friends at Vanson Bourne asked 8,000 mobile consumers a series of questions to find out.
Tags : effective mobile engagement, consumer expectations, mobile engagement, boldchat, customer experience/engagement
     LogMeIn
By: LogMeIn     Published Date: Aug 24, 2016
Just how effective is mobile engagement when it comes to customer communication? Our friends at Vanson Bourne asked 8,000 mobile consumers a series of questions to find out.
Tags : effective mobile engagement, consumer expectations, mobile engagement, boldchat, customer experience/engagement
     LogMeIn
By: Sailthru     Published Date: Aug 15, 2016
Download this best practice guide on increasing repeat visits to learn: -High-impact strategies that drive repeat visits and audience retention -Tactics to test and deploy in order to put strategy into action -Actionable frameworks to properly measure and drill-down into repeat visit rates Who should download: -Directors of Audience Development & Retention -Directors of CRM -Digital Marketing Directors and Managers -Channel Marketing Managers (Web, Email, Mobile)
Tags : sailthru, media, marketing, repeat visits, nurturing, nurture, customer experience, email marketing
     Sailthru
By: IBM     Published Date: Jul 29, 2016
Read this Forrester report to learn how digital intelligence can help you combine insights from existing, new and emerging channels to drive timely, customer-obsessed decision-making. Get an up-close look at the disruptive nature of digital intelligence technology and find out how to continuously improve customer engagement.
Tags : ibm, commerce, cx experience, digital intelligence, customer engagement, customer experience/engagement
     IBM
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