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Contact Center Management: Companies
MORE SPECIFIC TOPICS:  Contact Center Workforce Management
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Avaya Inc. ( 42 Documents )
Avaya is a global leader in communication systems, applications and services.

CosmoCom, Inc. ( 2 Documents )
CosmoCom raises enterprises to new levels of reachability with the most advanced all-IP contact center platform in the industry, improving the customer experience and reducing costs.

Genesys ( 12 Documents )
Genesys is the only company that focuses 100% on software to manage customer interactions over the phone, Web and in e-mail. Genesys software dynamically connects customers to fulfill requests, optimize customer care goals and efficiently use resources.

NTR Global ( 6 Documents )
NTR Global provides the most secure, web-based and affordable remote support solution in the market today.

Numara Software ( 7 Documents )
Founded in 1991, Numara® Software, Inc., (formerly Blue Ocean Software), is a global provider of service desk management solutions for IT and support professionals who need to simplify and gain control over their increasingly complex environments.

OpenSpan ( 1 Document )
Enterprises leverage the OpenSpan Platform to integrate applications, service-enable legacy systems, automate business processes, extend functionality and build new composite applications in order to realize immediate value on their IT investments.

Pitney Bowes Group 1 Software ( 27 Documents )
Pitney Bowes Group 1 Software (www.g1.com), part of Pitney Bowes Inc.(NYSE:PBI), turns data into results providing innovative software solutions that enable our clients to better understand and connect with their millions of customers and prospects.

Portrait Software ( 6 Documents )
Portrait provides Customer Interaction Optimization Software that helps companies deliver great customer experiences, increase sales,reduce costs and manage risks. Portrait focuses on deepening the loyalty and profitability of every customer relationship.

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