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infraEnterprise sponsored by Infra Corporation
Description: infraEnterprise has been designed to deliver the best upfront and ongoing value for comparative depth of functionality in the enterprise service management market.
Related Collateral:
Navigant International (Case Study)
infraEnterprise (Brochure)
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| NimBUS sponsored by Nimsoft, Inc.
Description: NimBUS is an IT management platform that provides scalable, resilient and reliable monitoring capabilities for organizations that wish to proactively manage critical IT resources.
Related Collateral:
Capacity Management in Virtual Infrastructures (White Paper)
Best Practices for Optimizing Performance and Availability in Virtual Infrastructures (White Paper)
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| Oblicore Guarantee™ sponsored by Oblicore Inc.
Description: Oblicore Guarantee™ is a proven service level management (slm) software solution that provides your organization with a 360-degree view of important business obligations and service level agreements.
Related Collateral:
Oblicore Guarantee™ for Service Level Management: Manage Service Levels, Control Cost, Assure Revenue (Brochure)
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| assyst sponsored by Axios Systems, Inc
Description: assyst is a unique, global enterprise solution that supports all of the ITIL/MOF disciplines in a single application for seamless, end-to-end event management. |  |
| Astea Alliance Dynamic Scheduling Engine (DSE) sponsored by ASTEA International Inc.
Description:
Alliance DSE is the new generation of field service scheduling solutions for a new era of service management.
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| BMC Remedy Customer Service and Support sponsored by Remedy, a BMC Software Company
Description:
BMC Remedy Customer Service and Support enables you to consistently meet your business challenges. With the integrated applications in this suite, you can improve customer satisfaction and retention.
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| ClientVantage sponsored by Compuware Corporation
Description: ClientVantage provides a complete measure of end-user experience by tracking response times, resource usage, application faults and availability. |  |
| FabricServer™ sponsored by DataSynapse
Description:
DataSynapse FabricServer brings the benefits of grid computing – radically improved service levels at significantly lower cost – to transactional applications.
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| Hammer Service Assurance for Siebel Call Centers sponsored by Empirix
Description:
Empirix's Service Assurance for Siebel consists of a proven, modular methodology and technology that provides comprehensive performance testing of the entire Siebel Call Center infrastructure.
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| HP Business Availability Center sponsored by Hewlett-Packard Company
Description:
HP Business Availability Center, a comprehensive business service management and application management solution. It allows your team to monitor the health of business services and applications from the point of view of the consumers.
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| HP OpenView Performance Insight sponsored by Hewlett-Packard Company
Description:
HP OpenView Performance Insight can help you implement service level management by monitoring and reporting on the systems, networks and applications that make up a service.
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| iET ITSM sponsored by iETSolutions
Description:
The ITIL service level management process is designed to help an organization maintain and improve operational processes and demonstrate stable or improving trends in quality of service.
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| Maximo ITSM sponsored by MRO Software
Description:
Maximo ITSM (IT Service Management) provides the comprehensive view you need to optimize your IT processes, maximize your return on assets, reduce risks and costs, and improve service levels.
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| NetIQ Analysis Center sponsored by Attachmate
Description:
NetIQ Analysis Center* provides organizations with extensive levels of visibility into service and security management activities.
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| NetworkVantage sponsored by Compuware Corporation
Description: Network performance directly impacts application performance, but it's difficult to pinpoint how the network affects an individual application. | |
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