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Service Level Management sponsored by Infra Corporation

Reports on Service Level Management published by Infra Corporation

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sponsored by Infra Corporation

CASE STUDY - Navigant performed an extensive review of the market before selecting the Infra web-based service management system to support its centralized business model.
Posted: March 4, 2004 | Published: January 1, 2003

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Topics:  Customer Support Software | Help Desk Software | ITIL | Service Level Management

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Call Center Management: Planning, Scheduling, Historical and Real Time Statistics
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