CRM Webcasts, Case Studies, and White Papers by Parature, Inc.

CRM sponsored by Parature, Inc.


Reports on CRM published by Parature, Inc.

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	Parature Customer Service™ Software sponsored by Parature, Inc. SOFTWARE LISTING - Parature Customer Service™ software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs. Posted: September 3, 2008 \| Published: August 29, 2008 Topics: Competition \| CRM \| CRM Services \| Customer Service \| Internet \| Portals \| Software \| Unified Messaging

	To Get Promoted in Customer Support, Do These Five Things sponsored by Parature, Inc. WHITE PAPER - Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines. Posted: March 10, 2008 \| Published: March 1, 2008 Topics: Business Metrics \| CRM \| CRM Software \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| ROI \| Succession Planning \| Training


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