CRM Webcasts, Case Studies, and White Papers by Parature, Inc.

CRM sponsored by Parature, Inc.


Reports on CRM published by Parature, Inc.

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MORE GENERAL: Business Management

MORE SPECIFIC: Contact Management | CRM Analytics | Mobile CRM | PRM | Profiling


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	To Get Promoted in Customer Support, Do These Five Things sponsored by Parature, Inc. WHITE PAPER - Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines. Posted: March 10, 2008 \| Published: March 1, 2008 Topics: Business Metrics \| CRM \| CRM Software \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| ROI \| Succession Planning \| Training


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