Customer Data Management Webcasts, Case Studies, and White Papers by Portrait Software

Customer Data Management sponsored by Portrait Software


Reports on Customer Data Management published by Portrait Software

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	Treating 11 Million Customers as Individuals: How Nationwide Building Society Made Customer Relationship Management Deliver Returns sponsored by Portrait Software CASE STUDY - Nationwide needed an IT system that could support customer care across its customer-facing channels, including call centers, branches and Internet. Read this case study and see how Nationwide maximized the value of its customer interactions. Posted: September 4, 2007 \| Published: July 1, 2006 Topics: Banking Industry \| Call Centers \| CRM \| Customer Data Management \| Customer Interaction Services \| Customer Service \| Marketing \| ROI


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