PODCAST - Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth.
Posted: August 15, 2008 | Premiered: August 14, 2008


Topics:  Business Intelligence | Managed Security Services | SMBs | Telecom Spending | Telecommunications Industry | Telecommunications Services

WHITE PAPER - This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
Posted: August 13, 2008 | Published: August 13, 2008


Topics:  Application Performance Management | Business Systems | Network Management | Operational Support Systems | Outsourcing | SOA | Software as a Service | Telecom Provisioning | Telecom Spending | Vendors

CASE STUDY - Botniabanan AB required a state-of-the-art communications solution for Sweden new high-speed line, Alcatel-Lucent is responsible for the design and deployment of radio communications solution for the Bothnia line 13 tunnels.
Posted: August 11, 2008 | Published: November 1, 2007


Topics:  Interoperability | Testing

WHITE PAPER - E2E SI define as a "golden thread" that elegantly ties together all deployment lifecycle phases, weaving project work packages and workflows together for maximum efficiency and making IPTV deployments and enhancements predictable.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  IPTV | Network Management | Testing | Training | User Experience

WHITE PAPER - This paper describes how to perform IPTV solution integration, blending end-to-end IPTV component technical knowledge with a strong business-focused approach to create closely integrated work packages.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  Applications Management | Content Management | IPTV | Networking | Project Management | Security | VoIP

WHITE PAPER - This white paper discusses the convergence of IT and networking in the telecommunications industry.
Posted: August 5, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Communications Systems | Network Architectures | Network Convergence | Networking | Telecommunications Services | Telecommunications Software

WHITE PAPER - This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.
Posted: August 5, 2008 | Published: August 1, 2008


Topics:  Customer Service | IPTV | QOS | SLA | Telecommunications Service Providers | Telecommunications Software | VoIP

WHITE PAPER - This paper defines the capabilities of hosted application solution providers, explores the value proposition for service providers and describes the characteristics that service providers should look for applications and hosted application solution.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  Application Hosting | Application Life-Cycle Management | Business Intelligence | Marketing | Networking | Telecommunications Service Providers | Telecommunications Services | Telecommunications Software

VIDEO - Check out this videocast to learn about the importance of protecting offline laptops and other endpoint devices and how comprehensive endpoint security strategies can increase overall data security.
Posted: July 21, 2008 | Premiered: July 21, 2008


Topics:  Wireless Networks

PRODUCT LITERATURE - This white paper describes Alcatel-Lucent's provisioning solution, Wireless Service Activation Manager (SAM); describes the operational advantages of the SAM provisioning solution; and outlines the provisioning solution.
Posted: June 5, 2008 | Published: April 10, 2007


Topics:  Customer Satisfaction | Order Management Systems | Wireless Service Providers

PODCAST - Service Operations Modeling is a technique to characterize the operations of communication services and to establish a series of measurable and important indicators which span the entire lifespan of a service.
Posted: June 5, 2008 | Premiered: June 5, 2008


Topics:  Security Management | Service Creation | Systems Integration | Telecommunications Carrier Systems | Telecommunications Infrastructure | Telecommunications Management Software | Telecommunications Services | Telecommunications Systems

PODCAST - Johanne discusses the current trends in the $20 Billion communication software market place with particular emphasis on business and operations support systems, also known as OSS/BSS.
Posted: June 5, 2008 | Premiered: June 5, 2008


Topics:  Security Management | Systems Integration

PODCAST - Deepak reviews the critical steps operators need to make to cut operating costs, which fuel over 50% of service provider budgets, he looks at transformation opportunities from a financial point of view reviewing industry benchmarks.
Posted: June 5, 2008 | Premiered: June 5, 2008


Topics:  IP Networks | PSTN | Security Management | Systems Integration

WHITE PAPER - This paper provides an overview of guidelines for addressing the organizational change that must accompany transformation to an IP-based network and business.
Posted: May 7, 2008 | Published: May 1, 2008


Topics:  Courseware | IP Networks | Resource Management | Training

WHITE PAPER - This white paper describes the key drivers motivating service providers to migrate to IPbased networks as well as the most effective first steps, including the network topologies involved in the transformation.
Posted: May 6, 2008 | Published: May 1, 2008


Topics:  Networking | VoIP