WHITE PAPER - Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: March 24, 2008 | Published: March 1, 2008


Topics:  Contact Centers | Contact Management | CRM Services | Customer Profiles | Customer Service | Surveys | User Experience

PRODUCT OVERVIEW - Successful Businesses depend on creating long-lasting relationships with customers. SalesBoom will help your organization do exactly that.
Posted: April 21, 2004 | Published: April 1, 2004


Topics:  CRM Services | CRM Software | Customer Support Software | Sales and Marketing Software | Sales Force Automation

DATA SHEET - Cerado’s win and loss service contacts every one of your sales reps after every quarter with an easy-to-complete survey regarding the deals that were won, lost, or slipped out of the quarter.
Posted: February 17, 2004 | Published: January 1, 2002


Topics:  CRM Services | Sales and Marketing Software | Sales Consulting Services | Sales Force Automation | Sales Information Systems | Sales Representatives

PRODUCT OVERVIEW - A large part of Cerado’s value comes from enabling a repeatable process for capturing, managing, and disseminating win/loss information that augments, not hinders, your existing sales process.
Posted: February 17, 2004 | Published: January 1, 2004


Topics:  CRM Services | Sales and Marketing Software | Sales Consulting Services | Sales Force Automation | Sales Information Systems | Sales Representatives