WEBCAST - In this 30-minute interactive presentation you'll learn how to create a three-step action plan for online success and five tips for choosing a traffic-boosting domain name.
Posted: November 17, 2008 | Premiered: October 23, 2008


Topics:  Budgeting | Business Development | Domain Name Systems | eCommerce | Online Advertising | Search Engine Optimization | Web Services

WHITE PAPER - Read this paper to see the research and to learn the eight steps that Forrester recommends for customer experience executives in this environment in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Budgeting | Business Intelligence | CEOs | CFOs | Customer Data Management Software | Customer Service | Customer Service Best Practices | Economic Environment | Research and Development | Surveys

WHITE PAPER - Software-assisted Intelligent Data Center Management, a discipline that optimizes utilization of the data center raised floor, has matured just in time to rescue CIOs from the collision of constricting budgets and expanding infrastructure.
Posted: November 3, 2008 | Published: November 3, 2008


Topics:  Best Practices | Budgeting | Business Intelligence | CIOs | Cooling Equipment | Data Center Management | IT Service Management

WHITE PAPER - IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: October 29, 2008 | Published: October 29, 2008


Topics:  Budgeting | Business Intelligence | Business Intelligence Software | ERP | Reporting Software | Self-Service Applications Software

JOURNAL ARTICLE - This article discusses how storage managers are starting to feel the pinch of a slowing economy, but they still have to store and protect more data than ever.
Posted: October 23, 2008 | Published: October 1, 2008


Topics:  Budgeting | Cost Benefit Analysis | DAS | Data Management | Emerging Technologies | iSCSI SAN | NAS | Storage Capacity

WHITE PAPER - This paper examines the current dilemma that security auditors face with the bottleneck for Web application deployment.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Application Deployment | Budgeting | Software Development Methodologies | Testing | Web Application Security | Web Development | Web Services

WHITE PAPER - This report highlights the issues regarding data center asset planning, including managing complexity in the data center. Learn how to drive business benefits while improving energy efficiency.
Posted: September 30, 2008 | Published: September 30, 2008


Topics:  Asset Management Services | Best Practices | Budgeting | Business Processes | Data Center Management | Data Centers | Power Supplies | Server Virtualization

CASE STUDY - Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Accounting | Budgeting | CRM | Customer Satisfaction | Productivity | Project Management | Reporting Software

WHITE PAPER - In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Budgeting | Business Intelligence | Business Process Management | Cost Benefit Analysis | CRM | Customer Service | Economic Environment | Vendors

WHITE PAPER - This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Asset Management Services | Budgeting | Business Process Management | Collaboration | CRM | Financial Services Industry | Workflow Management Coalition | Workflow Software

TRIAL SOFTWARE - Genius Project4Domino is an easy-to-use, Lotus Notes and web-based project management solution. Use the virtual workplace to manage projects and processes, where internal and external people can be involved. Register for our free trial.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Budgeting | Collaboration | Document Management | Domino | Enterprise Resource Management | Project Management

VIDEO - Listen to this videocast and learn how one company deployed a successful portfolio management program that generated generous business growth, as well as how IT leaders can reduce costs by not over or under investing in IT governance.
Posted: September 4, 2008 | Premiered: September 23, 2008


Topics:  Application Deployment | Budgeting | Business Development | Business Integration | Compliance (Finance) | Compliance (Systems Operations) | IT Governance | Project Management Software | Project Portfolio Management | Strategic Planning

WEBCAST - A poor economy does not mean consumers will stop buying, but IT administrators are being challenged to fight for their buyers.
Posted: September 3, 2008 | Premiered: September 3, 2008


Topics:  Application Performance Management | Asset Management (Finance) | Budgeting | Change Management | Configuration Management | Cost Benefit Analysis | Global Economy | Network Performance | Patch Management | ROI

WHITE PAPER - This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low – even when everyone is tightening their budgets.
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Brand Loyalty | Budgeting | Contact Centers | Cost Benefit Analysis | Customer Loyalty | IVR | Web Conferencing Services

WEBCAST - Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.
Posted: August 20, 2008 | Premiered: August 20, 2008


Topics:  B2B | B2B Integration | B2B Integration Software | B2B Online Trading | Best Practices | Budgeting | Channel Management | Email | Lead Generation | Market Research | Metrics | Performance Testing | Product Development