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MORE SPECIFIC TOPICS:  Customer Satisfaction |  Customer Self-Service |  Web-Based Self-Service
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WHITE PAPER:   Posted: May 14, 2008 | Published: January 1, 2008
The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise.
 sponsored by IBM


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WHITE PAPER:   Posted: May 14, 2008 | Published: January 1, 2007
This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations.
 sponsored by IBM


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CASE STUDY:   Posted: May 13, 2008 | Published: January 1, 2007
The capabilities of Cameleon have armed X-Rite with a competitive advantage in their industry allowing them to fully automate the process of matching products to a customer's exact need and obtain accurate price quotes and place orders.
 sponsored by ACCESS COMMERCE


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CASE STUDY:   Posted: May 13, 2008 | Published: January 1, 2007
Cameleon helped the SDMO Industries sales organization become more effective and productive, and has provided a solid foundation to support future growth.
 sponsored by ACCESS COMMERCE


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CASE STUDY:   Posted: May 13, 2008 | Published: January 1, 2007
The Cameleon product configurator has enabled Invacare to standardize and streamline their product offering.
 sponsored by ACCESS COMMERCE


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WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the Salesforce.com CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from...
 sponsored by AMC Technology


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WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the SAP CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.
 sponsored by AMC Technology


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WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.
 sponsored by AMC Technology


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WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the Siebel CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.
 sponsored by AMC Technology


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WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the Microsoft Dynamics CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software f...
 sponsored by AMC Technology


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SOFTWARE LISTING:   Posted: May 8, 2008 | Published: May 1, 2008
eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite.
 sponsored by SLINGSHOT


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WHITE PAPER:   Posted: May 7, 2008 | Published: May 7, 2008
This document provides insurance carriers with an overview of expected Return on Investment (ROI) to be gained from deploying the ACom3 Commission and Incentive Compensation system.
 sponsored by ACTEK, Inc.


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WHITE PAPER:   Posted: May 5, 2008 | Published: January 25, 2006
Documentum Archive Services for SAP is a lightweight, certified SAP archiving solution, directly connected to EMC Centera and other EMC storage.
 sponsored by EMC Corporation


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SOFTWARE LISTING:   Posted: April 30, 2008 | Published: April 1, 2008
ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims...
 sponsored by Viking Software Solutions


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WHITE PAPER:   Posted: April 29, 2008 | Published: June 1, 2007
HP Quality Center is a web-based system for automated software quality testing across a wide range of IT and application environments.
 sponsored by Hewlett-Packard Company


1 - 15 of 114 Matches

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Special Report
Improving Customer Service in SMBs through Collaborative Tools
sponsored by Cisco Systems, Inc.

Getting a business team to work together no longer depends on occupying conference rooms, much less on managers leading huddles or shift briefings.

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MapXTreme Java Edition Data Sheet
sponsored by MapInfo Corporation
Accelerate Your SOA Projects through Service Simulation
sponsored by Crosscheck Networks
Supply Chain Opportunity Assessment for Processes and Performance
sponsored by Bristlecone

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