WHITE PAPER - An effective fraud detection system makes consumers feel safe and welcome by learning their behavior, protecting their account information, and responding appropriately to risk with knowledge of internal changes as well as global fraud patterns.
Posted: December 4, 2008 | Published: November 13, 2008


Topics:  Encryption Standards | Fraud Protection | Identity Theft | Internet | Payment Card Industry | Payment Card Industry Data Security Standard | Security Policies

WHITE PAPER - This learning guide shows you how to compromise between operating efficiency and data integrity by exposing new security attacks, offering password protection tips, and providing a checklist for your System i security plan.
Posted: December 1, 2008 | Published: November 26, 2008


Topics:  Access Control | Enterprise | FTP | HIPAA | Internet | Security | VPN

CASE STUDY - AdvancedMD's Web-based solution facilitated centralized management and deployment, and the use of AJAX programming techniques improved application responsiveness.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  HIPAA | Internet | JavaScript | Software | XML

CASE STUDY - Using Microsoft® .NET connected software, Dollar Rent A Car created an XML Web services interface to expose its existing mainframe-based reservation system for access by existing and potential business partners.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  DCOM | EDI | FTP | Internet | SOAP | Software | Web Services | XML

CASE STUDY - McGraw-Hill Construction transformed its information service business by connecting isolated data assets, and developing new products and services on a Microsoft® .NET-connected Web service architecture.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  Business Systems | Databases | Internet | Web Services | XML

TECHNICAL ARTICLE - There is a lot of misinformation about Windows Vista in a managed IT environment. This article is intended to clear up misperceptions and provide an honest and frank assessment of the challenges and benefits of Windows Vista for IT professionals.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Access Control | Desktop Computer Support | Desktop Management | Internet | Systems Integration | Testing | Windows Vista | Windows XP

WHITE PAPER - Read this paper to get tips about how to best implement a successful social email marketing campaign.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Brand Loyalty | CRM | Customer Satisfaction | Email Marketing | Internet | Social Computing | Social Networking

WHITE PAPER - The RSA Anti-Fraud Command Center (AFCC) is a 24x7 war room that is designed to detect, monitor, track and shut down phishing, pharming and Trojan attacks against almost 300 institutions worldwide.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Accounting | Banking Industry | Banking Systems | Email | Fraud Protection | FTP | HTML | Internet | Phishing | Trojan Horses

BOOK - This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Call Centers | Contact Center Management | Contact Center Services | Contact Centers | CRM | Customer Satisfaction | Enterprise Applications Software | Internet | IP | SOA | Web Services

WHITE PAPER - Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Communications | Communications Systems | Enterprise | Internet | Mobile Device Management | Mobile Workers | Productivity | SIP | VoIP

WHITE PAPER - This paper details how the emergence of Web 2.0 has created a fertile threat environment for malware writers and distributors to spread their wares and offers a solution.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Access Control | Endpoint Security | Identity Management | Identity Theft | Internet | Malware | Security Threats | Social Networking | Software as a Service | Web Browsers | Web Services Security

EGUIDE - This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Billing Systems | Cable Modems | Customer Service | Internet | Network Infrastructure | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services | Telecommunications Systems

WHITE PAPER - Read this guide to discover the most advanced features buyers should consider to help them select the best solution for a secure web gateway (SWG).
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Authentication | Instant Messaging | Internet | Malware | SSL | VPN | Web Analytics | Web Content Management | Web Services | Web Services Security

WHITE PAPER - Read this whitepaper to learn ways for your organization to institute a software-based gateway solution that incorporates multiple layers of real-time intelligence, providing protection against complex inbound and outbound threats.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Data Security | Email | Internet | Malware | Messaging Security | Security Threats | Social Networking | Web Application Security

WHITE PAPER - Read this whitepaper to learn ways to implement industry-leading URL filtering with extensive security capabilities that continuously watch the organization's assets for malicious activity and prevent them from being used in fraudulent attacks.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Databases | Email | Identity Management | Internet | Security Threats | SSL | Web Content Management | Web Services | Web Services Security