EGUIDE - This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Billing Systems | Cable Modems | Customer Service | Internet | Network Infrastructure | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services | Telecommunications Systems

WHITE PAPER - This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Models | Capacity Planning | Collaboration | IP | Outsourcing | Telecommunications Carrier Systems | Telecommunications Services | Telephony Systems

WHITE PAPER - Telecommunications industry personnel will find this paper useful for understanding the requirements for on-device network management systems in the context of the business and technical expectations of network operators that drive these requirements.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Databases | Enterprise | Network Management | Security | SNMP | Telecommunications Carrier Systems | Telecommunications Hardware | Telecommunications Industry Organizations | Telecommunications Infrastructure | Telecommunications Management Software | Telecommunications Networks | Telecommunications Regulations | Telecommunications Service Providers | Telecommunications Services | Telecommunications Software | Telecommunications Standards | Telecommunications Systems | Telecommuting | XML

CASE STUDY - Few enterprises have a detailed understanding of how much they are spending on telecom equipment and services. Learn how AnchorPoint offers a fully integrated applications software suite to manage current and planned communications environments.
Posted: November 6, 2008 | Published: August 28, 2008


Topics:  Application Life-Cycle Management | Enterprise | Inventory Management | Software | Telecom Spending | Telecommunications Services

WEBCAST - This webcast will discuss what SDPs are, what they can do, why they are important and how some service providers are starting to deploy them.
Posted: October 29, 2008 | Premiered: October 29, 2008


Topics:  Handheld Devices | Mobile Device Management | Telecommunications Carrier Systems | Telecommunications Infrastructure | Telecommunications Service Providers | Telecommunications Services | Vendors | Wireless Networks

PRODUCT LITERATURE - CA IT Management solutions can help you become a more agile competitor and enable you to more efficiently manage both your service portfolio and your service delivery lifecycle.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Application Performance Management | Cost Benefit Analysis | Customer Satisfaction | Portfolio Management (IT Management) | Project Management | Quality Control | Telecommunications Service Providers | Telecommunications Services

WHITE PAPER - This whitepaper defines the requirements while unraveling the complexities of the complete in-service upgrade process.
Posted: September 15, 2008 | Published: March 15, 2008


Topics:  Business Intelligence | ERP | High Availability | Middleware | Systems Management | Systems Management Software | Telecommunications Industry | Telecommunications Infrastructure | Telecommunications Management Software | Telecommunications Services | Telecommunications Software

VIDEOCAST - In this videocast, expert Melanie Turek explains further why video conferencing is enjoying a surge of popularity, how telepresence is affecting the market, and what other communications applications can be integrated into a video conferencing system.
Posted: September 2, 2008 | Premiered: September 25, 2008


Topics:  ERP | Mobile Workers | Remote Access Hardware | Telecommunications Services | Videoconferences | Videoconferencing Systems

PODCAST - Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth.
Posted: August 15, 2008 | Premiered: August 14, 2008


Topics:  Business Intelligence | Managed Security Services | SMBs | Telecom Spending | Telecommunications Industry | Telecommunications Services

WHITE PAPER - This paper shows how NETCONF and YANG can be employed to make next-generation configuration management systems considerably simpler, more understandable, and more robust than current systems being used in the Telecommunications industry.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  Configuration Management | Network Management | Network Management Software | Systems Integration | Systems Maintenance | Systems Management | Systems Management Software | Telecommunications Carrier Systems | Telecommunications Hardware | Telecommunications Industry | Telecommunications Industry Organizations | Telecommunications Industry Standards Organizations | Telecommunications Infrastructure | Telecommunications Management Software | Telecommunications Networks | Telecommunications Regulations | Telecommunications Service Providers | Telecommunications Services | Telecommunications Software | Telecommunications Standards | Telecommunications Systems | Vendors | XML

WHITE PAPER - This white paper discusses the convergence of IT and networking in the telecommunications industry.
Posted: August 5, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Communications Systems | Network Architectures | Network Convergence | Networking | Telecommunications Services | Telecommunications Software

WHITE PAPER - This paper defines the capabilities of hosted application solution providers, explores the value proposition for service providers and describes the characteristics that service providers should look for applications and hosted application solution.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  Application Hosting | Application Life-Cycle Management | Business Intelligence | Marketing | Networking | Telecommunications Service Providers | Telecommunications Services | Telecommunications Software

CASE STUDY - Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Posted: July 1, 2008 | Published: July 1, 2008


Topics:  Billing Services | Communications Systems | Customer Service | Management Service Providers | Operational Support Systems | Telecommunications Services

PODCAST - Service Operations Modeling is a technique to characterize the operations of communication services and to establish a series of measurable and important indicators which span the entire lifespan of a service.
Posted: June 5, 2008 | Premiered: June 5, 2008


Topics:  Security Management | Service Creation | Systems Integration | Telecommunications Carrier Systems | Telecommunications Infrastructure | Telecommunications Management Software | Telecommunications Services | Telecommunications Systems

PRODUCT LITERATURE - Read this to see how Nextel Direct Connect gives your business the productivity and flexibility it needs to ensure that everything happens when it should - now.
Posted: May 2, 2008 | Published: May 1, 2008


Topics:  Communications Systems | Mobile CRM | Mobile Device Management | Mobile Devices | Mobile Workers | Telecommunications Services | Wireless Internet