WHITE PAPER - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Collaboration | Customer Satisfaction | Enterprise | Mobile CRM | Mobile Workers | Productivity | Sales Force Automation | Sales Representatives

WHITE PAPER - In this Expert E-Guide, we arm those responsible for managing smart phones and PDAs with strategies that can and should be applied now to reduce risk, contain cost, and increase productivity.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Business Intelligence | Business Intelligence Software | Mobile CRM | Mobile Device Management | Mobile Workers | PDA | Productivity | Security | Smart Phones

WHITE PAPER - A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  Call Center Services | Mobile CRM | Mobile Device Management | Mobile Workers | PDA | Records Management | ROI | Sales | Smart Phones

WHITE PAPER - Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.
Posted: August 29, 2008 | Published: August 29, 2008


Topics:  Mobile CRM | Mobile Device Management | Mobile Workers | Remote Access Hardware | Remote Office Connectivity | Remote Users | Telephones

WHITE PAPER - The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor.
Posted: August 29, 2008 | Published: August 29, 2008


Topics:  Mobile CRM | Mobile Device Management Software | Mobile Workers | Sales Force Automation | Wireless Telephones

WHITE PAPER - The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
Posted: August 29, 2008 | Published: August 29, 2008


Topics:  Bluetooth | Laptop Computers | Mobile CRM | Mobile Device Management | Mobile Workers

WHITE PAPER - This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their "disconnected" devices.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM Software | Databases | Internet | LAN | Laptop Computers | Mobile CRM | Mobile Workers | WAN

CASE STUDY - In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.
Posted: July 30, 2008 | Published: January 1, 2007


Topics:  Financial Applications Software | Mobile CRM | Network Management | Quality Control | Scalability Testing | Telecommunications Services | Telecommunications Systems | Wireless Networks

WEBCAST - This webcast explains how a MAG infrastructure provides connectivity between any application, any piece of data, and any mobile device. Learn how a Multichannel Access Gateway (MAG) will help your company lower support costs.
Posted: July 17, 2008 | Premiered: July 17, 2008


Topics:  Handheld Device Security | Handheld Devices | Mobile CRM | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Wireless Application Development | Wireless Computing | Wireless Networks

WHITE PAPER - Laptops are an essential tool for many mobile workers, but they can also pose a significant security threat for organizations due to the confidential information often housed on them. Citrix Online recently conducted a comprehensive survey on the s...
Posted: July 3, 2008 | Published: July 1, 2008


Topics:  Authentication | Data Security | Malware | Mobile CRM | Remote Access Security | Virus Protection

DATA SHEET - Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications.
Posted: June 27, 2008 | Published: September 1, 2007


Topics:  Mobile CRM | VPN | Wireless Computing | Wireless Networks | Wireless Systems

WHITE PAPER - Gain insight into a new approach to enterprise mobility solutions that assist in the ease of application deployment, while reducing TCO.
Posted: June 5, 2008 | Published: May 1, 2008


Topics:  3G Wireless | Enterprise Systems | ERP | Mobile CRM | Mobile Workers | Remote Access Software | Remote Computing | Remote Office Connectivity | Remote Users | TCO

WHITE PAPER - This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.
Posted: May 20, 2008 | Published: January 1, 2007


Topics:  Customer Service | Customer Support | Hardware | Mobile CRM | Mobile Device Management | Mobile Workers | Quality of Service | ROI | Web Self-Service

PODCAST - Gain insight into a practical, solutions-oriented approach as well as how you can mobilize line of business applications while minimizing TCO.
Posted: May 19, 2008 | Premiered: May 19, 2008


Topics:  3G Wireless | Business Systems | Enterprise Systems | ERP | Mobile CRM | Mobile Workers | Remote Access Software | Remote Computing | Remote Users | TCO

WHITE PAPER - By combining broadband speed with the greatest coverage and best-in-class security, Sprint EV-DO Revision A delivers on the promise of true mobility.
Posted: May 2, 2008 | Published: May 2, 2008


Topics:  Broadband | Data Mobility | Mobile CRM | Mobile Device Management | Mobile Workers | Networking | Wireless Services