WEBCAST - Walking through a sample IT process, this webcast highlights the typical break points where manual IT processes can start increasing risk, error rates, compliance and general disorder in an IT operation.
Posted: July 29, 2008 | Premiered: July 29, 2008


Topics:  Business Process Management | Business Process Management Software | Data Center Management | Data Centers | Professional Services Automation Software | Service Process Optimization Software | Workflow Software

PRODUCT LITERATURE - Datex EX Order Management System is a real-time order control system that allows users to access company's information virtually anywhere using the internet.
Posted: July 8, 2008 | Published: July 8, 2008


Topics:  Business Intelligence | Business Process Automation | Inventory Management | Order Management Systems | Productivity | Professional Services Automation Software | Supply Chain Management

CASE STUDY - Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
Posted: June 25, 2008 | Published: June 1, 2008


Topics:  Business Process Automation | Call Centers | Customer Service | Productivity | Professional Services Automation Software | Security | SLA

WHITE PAPER - With version 5.5, the newest release of Opalis Integration Server, Opalis continues to extend the capabilities of workflow automation and integration.
Posted: June 24, 2008 | Published: April 1, 2008


Topics:  Business Process Management | Dashboards | Data Centers | ITIL | Professional Services Automation Software | SLA

WHITE PAPER - Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits.
Posted: February 21, 2008 | Published: January 1, 2005


Topics:  Best Practices | Business Performance Management | Business Process Automation | Business Process Management Software | Cost Benefit Analysis | Professional Services Automation Software | Professional Services Industries | Service Process Optimization Software | Spend Management | Workforce Management Software

WHITE PAPER - Learn how supplier relationship management (SRM) will help you maintain relationships with suppliers, enabling you to drive down costs and manage risk. Save time and money while receiving the goods and services your business needs.
Posted: February 21, 2008 | Published: January 1, 2006


Topics:  Business Process Management | Professional Services Automation Software | Professional Services Industries | Risk Management | ROI | Spend Management | Supplier Relationship Management | Supply Chain Automation | Supply Chain Management | Workforce Management Software

PRODUCT OVERVIEW - Tenrox PSA is a completely Web and XML-based solution that automates opportunity management, project initiation, budgeting, scheduling, scope change, risk assessment, timesheet management, expense reporting, project accounting, billing and invoicing.
Posted: May 2, 2004 | Published: April 1, 2004


Topics:  Professional Services Automation Software