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	SupportSoft Unveils New Real-Time Service Management Software Platform sponsored by SupportSoft, Inc. PRESS RELEASE - The SupportSoft RTSM platform, serves as the technology foundation for all of SupportSoft's products, helping enterprises operating in real-time avoid or resolve technology-related problems by automating technical support. Posted: November 9, 2003 \| Published: November 1, 2003 Topics: Business Service Management Software \| Customer Support Software \| Real Time Enterprise \| Self-Service Applications Software

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