WHITE PAPER - This paper discusses how remote support offers several benefits to the organization, such as resolving off-site worker challenges, reducing call-handling time, and increasing first-call resolution rates.
Posted: October 30, 2008 | Published: October 30, 2008


Topics:  Customer Satisfaction | Downtime | Mobile Device Management | Mobile Workers | Remote Access Hardware | Remote Users | Scalability Testing | Telecommuting

WHITE PAPER - Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.
Posted: October 30, 2008 | Published: August 29, 2008


Topics:  Mobile CRM | Mobile Device Management | Mobile Workers | Remote Access Hardware | Remote Office Connectivity | Remote Users | Telephones

VIDEOCAST - In this videocast, expert Melanie Turek explains further why video conferencing is enjoying a surge of popularity, how telepresence is affecting the market, and what other communications applications can be integrated into a video conferencing system.
Posted: September 2, 2008 | Premiered: September 25, 2008


Topics:  ERP | Mobile Workers | Remote Access Hardware | Telecommunications Services | Videoconferences | Videoconferencing Systems

PODCAST - Watch this expert Q&A videocast to get key tips on advanced virtualization management and the answers to the most recently asked questions by IT administrators.
Posted: August 27, 2008 | Premiered: July 18, 2008


Topics:  Blade Servers | Data Center Management | Networking | Remote Access Hardware | Remote Network Management | Server Virtualization | Server Virtualization Software

WEBCAST - This webcast discusses the evolution of security risks and how the network identifies and mitigates them. It also explains solutions that help proactively reduce or prevent the impacts of the evolving threats.
Posted: July 30, 2008 | Premiered: July 1, 2008


Topics:  Device Control Software | Firewall Management | Malware | Network Security | Remote Access Hardware | Remote Access Software | Risk Management | VPN

CASE STUDY - This white paper examines how to provide a consistent and secure connection to your company's applications for remote users through SSL VPN technology.
Posted: April 28, 2008 | Published: January 1, 2006


Topics:  Application Security | IPSec VPN | Remote Access Hardware | Remote Access Security | SSL VPN | Web Application Security

WHITE PAPER - This white paper explains the features and benefits of such a unified approach to enterprise records management, and describes how the EMC Documentum/OmniRIM solution works.
Posted: March 13, 2008 | Published: February 1, 2007


Topics:  Audit Trails | Compliance Best Practices | Data Protection | Governance | Health Insurance Portability and Accountability Act of 1996 | Metadata | Records Management | Remote Access Hardware

BROCHURE - The iPocket232 is an IP Access device, connecting stand-alone asynchronous RS232 equipment to IP networks via Ethernet.
Posted: June 3, 2004 | Published: May 31, 2004


Topics:  IP Networks | Remote Access Hardware

PRESS RELEASE - POSLynx can connect up to four point-of-sale (POS) terminals to the Internet for payment processing. POSLynx is a cost-effective IP solution that is easy to implement, offers full transaction processing security and requires little support or maintenance.
Posted: June 3, 2004 | Published: April 21, 2004


Topics:  POS | Remote Access Hardware

BROCHURE - The POSLynx, the only single-device retail payment solution that lets up to 4 dial-based payment terminals work securely over the Internet.
Posted: June 3, 2004 | Published: May 31, 2004


Topics:  POS | Remote Access Hardware