WHITE PAPER - This paper reviews the five phases of Six Sigma and describes how Metastorm can help organizations reach higher levels of process excellence and more rapidly achieve quality objectives.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Business Process Management | Business Processes | Six Sigma | SLA

WHITE PAPER - This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Application Life-Cycle Management | Change Management | ITIL | Productivity | Security | Six Sigma | Software Configuration Management | Software Maintenance

WHITE PAPER - Enterprise Change Management (ECM) looks at an enterprise's lines of business, tying together the needs of the business and the developing IT infrastructure. This whitepaper introduces some of the features of ECM.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Change Management | CMM (Capability Maturity Model) | IEEE | ISO | ITIL | Metrics | Process Control Software | Project Management | Six Sigma

WHITE PAPER - Businesses thrive or fail based on their ability to identify, and act upon Key Performance Indicators (KPIs). This report is a roadmap for business management and decision makers who desire to achieve those goals through Best-in-Class (BIC) use of KPIs.
Posted: September 12, 2008 | Published: September 11, 2008


Topics:  Balanced Scorecards | Benchmark Testing | Best Practices | Dashboards | Performance Testing | Portfolio Management (IT Management) | Six Sigma

WHITE PAPER - A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Accounting | Business Metrics | Customer Service | Inventory Management | Quality Control | Six Sigma

WHITE PAPER - In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
Posted: July 10, 2008 | Published: March 1, 2008


Topics:  Change Management | Compliance Best Practices | ITIL | Lotus Notes | Reporting Software | Six Sigma | SLA | SOA | TCO | Web Services

PRODUCT OVERVIEW - Quality audit tracking system (QATS) offers a powerful, maintainable, and affordable solution to quality audit information tracking and reporting. Empower your staff to create, manage, and report audit information in a secure data environment.
Posted: April 10, 2008 | Published: April 10, 2008


Topics:  Audit Trails | Data Security | Information Management | Manufacturing | Manufacturing Industry | Reporting Software | Six Sigma | SQL Server | Supplier Management | Web Applications Software

WHITE PAPER - A Manufacturing Execution System (MES) is a dynamic information system that drives effective execution of manufacturing operations.
Posted: February 29, 2008 | Published: April 1, 2007


Topics:  Customer Service | Inventory Management | Manufacturing Execution Systems | Six Sigma

WHITE PAPER - Information technology is ubiquitous in organizations, but what distinguishes top-notch IT from merely adequate IT? Read this article written by the Economist, to learn how leading companies enable IT to perform optimally.
Posted: January 31, 2008 | Published: February 1, 2007


Topics:  Customer Satisfaction | Investments | IT Infrastructure | Six Sigma

WHITE PAPER - This paper describes an easily implemented, nondisruptive, scalable, and comprehensive foundation for capturing data quality events as well as measuring and ultimately controlling data quality in the data warehouse.
Posted: January 21, 2008 | Published: January 1, 2007


Topics:  Data Integration | Data Migration | Data Profiling | Data Quality | Data Stewardship | Data Warehouses | Regulatory Compliance | Six Sigma