WHITE PAPER - This "Email Archiving 101" paper provides a basic introduction to email archiving and explains how it benefits management of the email application server.
Posted: November 25, 2008 | Published: November 25, 2008


Topics:  Disaster Recovery | Email | Email Archiving | Microsoft Exchange | Regulatory Compliance | Storage Management | Unified Messaging

BOOK - Find here the real-world examples of how unified communications is being used now to solve critical business challenges and the tips you can use to meet your business needs in the modern, mobile work environment.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Communications | Collaboration | Customer Satisfaction | Databases | Mobile Device Management | Mobile Workers | Routing | Unified Messaging | Unified Messaging Systems

CASE STUDY - Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Collaboration | Communications Systems | Content Management | Document Management | ERP | Productivity | Software | Systems Management | Unified Messaging

WEBCAST - Join Microsoft IT Pro Evangelist, Harold Wong, for this informative webcast to learn more about:
Posted: November 18, 2008 | Premieres: December 4, 2008


Topics:  Email Management | Email Management Software | Email Software | Microsoft Exchange | Unified Messaging | Unified Messaging Systems | VoIP

WEBCAST - Find out what native Unified Communications security features are available for Exchange Unified Messaging and Office Communications Server deployments and how to correctly configure them.
Posted: November 17, 2008 | Premieres: December 4, 2008


Topics:  Communications Networks | Communications Software | Communications Systems | Microsoft Exchange | Regulatory Compliance | Security Software | Security Threats | Unified Messaging | Vulnerability Management

WHITE PAPER - This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Change Management | CIOs | Communications Systems | Enterprise Architectures | Outsourcing | Telecommunications Service Providers | Unified Messaging | VoIP | WAN | Wireless Networks

WHITE PAPER - As companies with aging voice infrastructures face end of life considerations, there has been a tendency to delay migration planning based upon un-examined fears and exaggerated risks associated with the current capabilities of IP Telephony.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  IP Telephony | Network Service Providers | PBX | Productivity | Risk Assessment | Risk Management | TCO | Telephony Systems | Unified Messaging

WHITE PAPER - On top of the new business communication capabilities that are possible with unified communications (UC), new challenges await the IT department in how to deploy and manage this integrated platform.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  IVR | LAN | ROI | Security | Unified Messaging | Unified Messaging Systems | Vendors | WAN

WHITE PAPER - This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Email Management | ROI | Telecommunications Software | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Network management is a complex topic and in today's diverse networking infrastructure, the network has to handle more instances of unified communications, video, and virtualization.
Posted: November 11, 2008 | Published: November 11, 2008


Topics:  Network Infrastructure | Network Management | Security | Systems Management | Unified Messaging | Unified Messaging Systems | Videoconferencing Services | Videoconferencing Systems

WHITE PAPER - This white paper outlines the opportunities and challenges companies face as they implement Microsoft UC as part of their overall computing-and-communications environments.
Posted: November 7, 2008 | Published: November 7, 2008


Topics:  Collaboration | ROI | Switching | Unified Messaging | Unified Messaging Systems | VoIP | WAN

WHITE PAPER - This expert guide will explore the issues that can impact your network when VoIP comes into play, and our expert will discuss strategies for keeping your voice and data traffic running smoothly on one network.
Posted: November 7, 2008 | Published: November 7, 2008


Topics:  Application Performance Management | IEEE | IT Infrastructure | TCP | Telecommunications Systems | Unified Messaging | User Experience | Voice Communications Hardware | Voice Communications Software | Voice Quality | VoIP

WHITE PAPER - In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise.
Posted: November 3, 2008 | Published: November 3, 2008


Topics:  Call Center Management | Call Centers | Collaboration | Communications Systems | Customer Service | Productivity | ROI | Unified Messaging

WEBCAST - As business accelerates, it becomes increasingly important for employees to communicate with one another from anywhere, at any time. IBM Lotus Sametime Advanced software can help you deliver robust, unified communications and collaboration capabilities.
Posted: October 31, 2008 | Premiered: October 30, 2008


Topics:  Business Intelligence | Communications Systems | ERP | Networking | Systems Management | Unified Messaging

CASE STUDY - When Siemens Enterprise Communications expanded its network management services, it overcame the challenge of meeting growing customer demands while keeping costs low, by using a Network & Voice Management solution from CA.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Collaboration | Converged Networks | Network Management | Unified Messaging | Voice Networking | VoIP