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Posted: October 8, 2007 | Published: October 1, 2007

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Topics:  Application Life-Cycle Management | Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | IT Service Management | ITIL | Management Service Providers | OEMs | Patch Management | Remote Network Management | Service Level Management | VARs


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Jobfox Stays ahead of Brisk Growth with Customer Self-Service
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In this case study, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting. Learn how Parature Customer Service software was the solution with its ease of use and maintenance, and rapid deployment.

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The Truth About Outsourcing Help Desk
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Simplifying Virtualized Desktop Infrastructure (VDI) Management: Addressing critical issues to improve user productivity
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IT Benefits of an Integrated Solution
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