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Posted: October 20, 2008 | Published: October 20, 2008

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Meeting Tomorrow's Internet Performance Requirements
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This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.

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Presentation Transcript: Maximize Value from Your SAP Investment with Business Intelligence and Performance Management
sponsored by Cognos, an IBM Company
The Green Data Center: Energy-efficient Computing in the 21st Century: Chapter 1, 2008 Update
sponsored by Rackable Systems
Quality: Where Business and Testing Intersect
sponsored by The Fanfare Group, Inc.

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