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	Second Generation Application Delivery sponsored by NetQoS, Inc. WEBCAST - In this webcast, network technology expert Jim Metzler quantifies the factors that impact application performance and management and identifies the emerging set of issues that networking pros will need to respond to. Posted: November 7, 2008 \| Premiered: November 7, 2008 Topics: Application Life-Cycle Management \| Application Performance Management \| Application Performance Management Software \| Applications Management Services \| Network Performance \| Network Testing

	Making the most of OSS and service provider CRM sponsored by Pitney Bowes Group 1 Software WEBCAST - In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Posted: May 16, 2008 \| Premiered: May 20, 2008 Topics: Application Development and Integration Services \| Applications Management Services \| IT Outsourcing Services \| Network Management Services \| Offshore Outsourcing \| Telecommunications Industry

	Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience sponsored by Pitney Bowes Group 1 Software PODCAST - Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers. Posted: May 8, 2008 \| Premiered: April 28, 2008 Topics: Application Development and Integration Services \| Applications Management Services \| IT Outsourcing Services \| Network Management Services \| Offshore Outsourcing \| Online Bill Paying Services \| Telecommunications Industry

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