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	Leveraging EMC Captiva and eCopy for Your Distributed Capture Needs sponsored by EMC Corporation WEBCAST - This webcast details the EMC Captiva and eCopy Distributed Capture Solution, a document management solution that reduces costs and delays in moving paper between sites. Posted: August 28, 2008 \| Premiered: August 27, 2008 Topics: Business Intelligence \| Business Process Management \| Cost Benefit Analysis \| Customer Service \| Document Management \| Document Management Software \| Indexing (Information Management) \| Remote Access Protocols \| Scanners

	Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services sponsored by Citrix Online - GotoAssist WEBCAST - View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support. Posted: July 2, 2008 \| Premiered: January 1, 2008 Topics: Best Practices \| Customer Satisfaction \| IT Service Management \| Remote Access Protocols \| Remote Access Software \| Remote Computing

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