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	Changing Face of Exchange E-mail Management sponsored by Azaleos Corporation WEBCAST - Please join us for a webinar featuring a detailed overview of the differences between the 3 primary management strategies for Exchange in the marketplace today: on-premise, hosting and remote managed services. Posted: October 9, 2008 \| Premiered: October 9, 2008 Topics: Email Management \| Email Server Software \| Hosting Services \| Microsoft Exchange \| Network Management \| Remote Computing \| Remote Offices

	Remote Access: How to Maintain Security and Decrease the Burden on IT sponsored by Citrix Online - GotoMyPC WEBCAST - There's no doubt that remote access is a great way to increase employee productivity. But what about the IT Manager who needs to set up the network, keep it secure and maintain all those remote-access accounts? Here's a bit of news... Posted: July 3, 2008 \| Premiered: February 21, 2008 Topics: Endpoint Security \| Network Security \| Remote Access Software \| Remote Computing \| Remote Network Management

	Turn a Limited VPN Connection into Anytime, Anywhere Remote Access sponsored by Citrix Online - GotoMyPC WEBCAST - Watch this on-demand Webcast to explore how organizations can increase employee productivity by providing secure remote access via Citrix® GoToMyPC® Corporate. Hear Lisa Phifer, VP Core Competence, discuss how this simple remote... Posted: July 3, 2008 \| Premiered: January 10, 2008 Topics: Remote Access Security \| Remote Access Software \| Remote Computing \| Remote Office Connectivity \| VPN

	Increase First Contact Resolution: The Key to Superior Support sponsored by Citrix Online - GotoAssist WEBCAST - John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty. Posted: July 2, 2008 \| Premiered: July 2, 2008 Topics: Customer Satisfaction \| Remote Access Security \| Remote Access Software \| Remote Computing \| Remote Office Connectivity \| ROI

	Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services sponsored by Citrix Online - GotoAssist WEBCAST - View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support. Posted: July 2, 2008 \| Premiered: January 1, 2008 Topics: Best Practices \| Customer Satisfaction \| IT Service Management \| Remote Access Protocols \| Remote Access Software \| Remote Computing

	Housing Association Puts Staff into the Community, Increasing Personal Contact sponsored by Cisco Systems, Inc. VIDEOCAST - This case study showcases how The Community Gateway Association (CGA) became the first housing association in England to be set up as a 'community gateway'. Posted: June 26, 2008 \| Premiered: June 19, 2008 Topics: Mobile Device Management \| Remote Computing \| Systems Implementation \| Wireless Applications Software \| Wireless Computing \| Wireless Security \| Wireless Systems

	Medical Office Increases Productivity with New Communications System sponsored by Cisco Systems, Inc. VIDEOCAST - This video case study showcases a physician's practice implementing a phone system and reducing time required for appointment reminder calls from four hours to 15 minutes per day and achieving efficient contact with insurance companies. Posted: June 26, 2008 \| Premiered: June 19, 2008 Topics: Insurance Industry \| Mobile Device Management \| Remote Computing \| Systems Implementation \| Wireless Applications Software \| Wireless Computing \| Wireless Security \| Wireless Systems

	Trade Show Management Firm Increases Responsiveness sponsored by Cisco Systems, Inc. VIDEOCAST - Read how Everything Tradeshows utilized Cisco Smart Business Communications System to enable faster response to customer message, increase outbound telemarketing activity and reduce costs. Posted: June 26, 2008 \| Premiered: June 19, 2008 Topics: Mobile Device Management \| Remote Computing \| Wireless Applications Software \| Wireless Computing \| Wireless Security \| Wireless Systems

	Case Study: Unified Communications and Virtual Networking sponsored by Cisco Systems, Inc. VIDEOCAST - In this video case study watch how 3marketeers Advertising utilizes unified communications and virtual private networking to foster collaboration, provide better customer service and increase profitability. Posted: June 26, 2008 \| Premiered: June 19, 2008 Topics: Mobile Device Management \| Remote Computing \| Systems Implementation \| Wireless Applications Software \| Wireless Computing \| Wireless Security \| Wireless Systems

	MPC Industries Headquarters Travel with CEO sponsored by Cisco Systems, Inc. VIDEOCAST - In this world of 24/7communications learn how MPC Industries, a 52-year-old family owned manufacturing company, uses Cisco Unified Communications to help it's employees enjoy life without sacrificing productivity. Posted: June 26, 2008 \| Premiered: June 19, 2008 Topics: Mobile Device Management \| Remote Computing \| Systems Implementation \| Wireless Applications Software \| Wireless Computing \| Wireless Systems

	How Robots are Improving the Quality of Healthcare—Automatically sponsored by Cisco Systems, Inc. VIDEOCAST - Read how Aethon, the leading manufacturer of courier TUG mobile robots, uses Cisco wireless and security products to operate their robots within the healthcare industry. Posted: June 26, 2008 \| Premiered: June 19, 2008 Topics: Mobile Device Management \| Remote Computing \| Systems Implementation \| Wireless Applications Software \| Wireless Computing \| Wireless Security \| Wireless Systems

	Bringing Personalized Financial Services to Farmers sponsored by Cisco Systems, Inc. VIDEOCAST - In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee. Posted: June 26, 2008 \| Premiered: June 19, 2008 Topics: Contact Centers \| CRM \| Customer Service \| Remote Computing \| Systems Implementation \| Wireless Applications Software \| Wireless Computing \| Wireless Systems

	Eco-Friendly Materials Importer Uses Technology to Grow sponsored by Cisco Systems, Inc. VIDEOCAST - In this video case study watch how amaZulu, an eco-friendly company that imports natural architectural materials from villages all around the world, uses Cisco technology to improve customer service and productivity. Posted: June 26, 2008 \| Premiered: June 19, 2008 Topics: Mobile Device Management \| Remote Computing \| Systems Implementation \| Wireless Applications Software \| Wireless Computing \| Wireless Security \| Wireless Systems

	Nurse Next Door Using the Power of the Network sponsored by Cisco Systems, Inc. VIDEOCAST - In this case study, learn how Nurse Next Door uses Cisco Unified Contact Center to improve patient appointments and employee scheduling. Posted: June 26, 2008 \| Premiered: June 19, 2008 Topics: Mobile Device Management \| Remote Computing \| Systems Implementation \| Wireless Applications Software \| Wireless Computing \| Wireless Security \| Wireless Systems

	How to Leverage the Network for Better Application Performance sponsored by Citrix PODCAST - This podcast examines some of the challenges and best practices with application performance management and its impact on the network. Posted: November 30, 2007 \| Premiered: November 30, 2007 Topics: Applications Management \| Data Center Management \| Internet Traffic Management \| Network Performance Management Software \| Remote Computing \| ROBO \| VoIP \| WAN \| WAN Hardware

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