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	Sharpen Your Competitive Edge with Field Service Applications for BlackBerry sponsored by BlackBerry WEBCAST - With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money. Posted: August 25, 2008 \| Premiered: August 25, 2008 Topics: Business Intelligence \| Compliance (Systems Operations) \| Handheld Devices \| PDA Operating Systems \| PDA Software \| Quality Control \| Wireless Services

	Podcast: Defining IP Multimedia Subsystem (IMS) sponsored by F5 Networks PODCAST - This podcast examines how the IP Multimedia Subsystem (IMS) is poised to become the new framework that internet service providers will employ to deliver customizable services to consumers, allowing a greater variety of products, services,. Posted: April 28, 2008 \| Premiered: April 28, 2008 Topics: Business Intelligence \| ERP \| IP \| Mobile Device Management \| Mobile Workers \| Wireless Development Tools \| Wireless Internet \| Wireless Services

	Five steps to rolling out your mobile applications sponsored by BlackBerry PODCAST - In this podcast, Jack Gold, analyst, and well-known authority on mobility, offers pointed advice on the steps you should take in rolling out your mobile business applications. Posted: March 18, 2008 \| Premiered: March 18, 2008 Topics: Mobile Device Management \| Mobile Workers \| Wireless Application Development \| Wireless Applications Software \| Wireless Services

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Genesys Global Consumer Survey - 2007
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This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.

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