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sponsored by Hewlett-Packard Company

WHITE PAPER - This white paper examines the ten common misunderstandings about monitoring and offers suggestions for implementing complete business focused monitoring strategies that can adapt to today's more complex computing environments.
Posted: August 28, 2008 | Published: August 27, 2008

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Topics:  CMDB | Enterprise | Metrics


sponsored by Enterprise Management Associates (EMA)

WHITE PAPER - This paper explores some of the considerations and pitfalls for purchasing a CMDB tool before taking the final leap and provides a common sense approach to evaluating the direction in which your company is heading.
Posted: August 11, 2008 | Published: August 1, 2008

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Topics:  Change Management | CMDB | Configuration Management | ITIL | Mainframe Operating Systems | Purchasing | ROI


sponsored by Enterprise Management Associates (EMA)

WHITE PAPER - The CMDB lays the groundwork for higher-level analytics, which further increases automation and efficiency.
Posted: August 11, 2008 | Published: August 1, 2008

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Topics:  Business Intelligence | Business Intelligence Software | CMDB | ERP | ERP Software | SOA


sponsored by Enterprise Management Associates (EMA)

WHITE PAPER - EMA has culled through 1000+ pieces of advice to identify 10 best practices to help you succeed with your CMDB project. This paper details these tips, highlights key findings from EMA research, and shares practical advice directly from your peers.
Posted: July 8, 2008 | Published: June 1, 2008

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Topics:  Best Practices | CMDB | Configuration Management | IT Management | IT Service Management | ITIL


sponsored by Enterprise Management Associates (EMA)

WHITE PAPER - A key challenge for those starting a CMDB project is how to define and document detailed requirements that are both appropriate and achievable. This white paper provides expert tips and a template for crafting detailed CMDB project requirements.
Posted: May 19, 2008 | Published: April 1, 2008

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Topics:  Business IT Alignment | Business Service Management | CIOs | CMDB | Configuration Management | Decision Support Systems | Enterprise Systems | IT Service Management | IT Services | Project Management | Risk Management | System Implementation


sponsored by Enterprise Management Associates (EMA)

WHITE PAPER - Managing IT by service and not technology is the message of ITIL v3, but, most IT professionals really struggle with defining IT services. In this white paper, explore five steps to defining IT services.
Posted: May 19, 2008 | Published: March 1, 2008

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Topics:  Best Practices | Business IT Alignment | Business Service Management | CMDB | Configuration Management | CRM | Enterprise Systems | ERP | IT Service Management | Service Level Management


sponsored by Netuitive, Inc.

WHITE PAPER - ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
Posted: April 21, 2008 | Published: April 1, 2008

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Topics:  Application Portfolio Management | Applications Management Services | Business IT Alignment | Capacity Management | CMDB | Financial Management | IT Service Management | ITIL | Quality of Service | SLA


sponsored by Quest Software

WHITE PAPER - This paper seeks to help IT managers become proactive in managing their business-critical applications and drive application effectiveness in their organizations. It uncovers some of the greatest challenges found in management of business-criti...
Posted: March 31, 2008 | Published: January 1, 2007

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Topics:  CMDB | CRM | Customer Satisfaction | Dashboards | Email | ERP | ITIL | SLA | White Papers | XML


sponsored by Hewlett-Packard Company

WHITE PAPER - To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.
Posted: February 27, 2008 | Published: August 1, 2008

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Topics:  Change Management | CMDB | Configuration Management | Disaster Recovery | ESB | IT Service Management | ITIL | Network Management | Software Maintenance


sponsored by Aperture Technologies, Inc

WHITE PAPER - ITIL is the only comprehensive, non-proprietary framework available for the planning, provisioning and support of IT services.
Posted: February 13, 2008 | Published: August 27, 2007

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Topics:  Business IT Alignment | Change Management | CMDB | Configuration Management | Configuration Management Database | Data Center Management | Data Centers | IT Service Management | ITIL | Load Balancing | Network Infrastructure | Productivity


sponsored by CA

WHITE PAPER - The ability to measure the results of a process and identify weak points is a measure of success with IT. Learn how to recognize and track problems appearing in production to their real root cause so that real process improvement can take place.
Posted: December 6, 2007 | Published: April 2, 2007

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Topics:  Business IT Alignment | Business Process Automation | Business Process Management Software | CMDB | Data Center Management | IT Service Management | ITIL | Network Management


sponsored by Enterprise Management Associates (EMA)

WHITE PAPER - Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.
Posted: October 9, 2006 | Published: February 1, 2007

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Topics:  Business IT Alignment | Business Service Management | Change Management | CMDB | Configuration Management | Enterprise Systems | IT Service Management | ITIL | Service Level Management | Standards


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Special Report
Dialogue Live: The Solution for Intelligent, Interactive Documents
sponsored by Exstream Software

Integrated with Exstream's market-leading Dialogue for high-volume and on-demand enterprise document automation, Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing t...

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Most Popular Reports on:
CMDB
HP Key Strategies for Successful Customer CMDB Implementations
sponsored by Hewlett-Packard Company
ITIL Is Gaining Momentum but the Data Center Is Slow to Adopt
sponsored by Aperture Technologies, Inc
EMA Advisory Note: Danger of Tools before Process and Requirements, Or - Time to Buy a Lawn Mower
sponsored by Enterprise Management Associates (EMA)

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