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	End-User Experience and Performance Management (EPM): The Key to Better ERP Results sponsored by Knoa Software WHITE PAPER - This Executive Brief details a scenario where a billion-dollar heavy equipment manufacturer who used the end-user performance insight delivered by Knoa EPM to evaluate a shortfall in reaching a corporate performance objective. Posted: September 10, 2008 \| Published: September 9, 2008 Topics: Business Process Management \| Corporations \| ERP \| Performance Testing \| ROI \| Sales Force Automation \| User Experience

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