WHITE PAPER - Intel Premier IT Program members can review this presentation which explains how to optimize all of the elements in a data center in order to deliver the best energy efficiency.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Data Centers | IT Best Practices | Metrics

WHITE PAPER - To identify a VPN manufacturer that meets your clients' technical needs and meets your needs as a partner, peruse our Partner Program Directory of VPN vendors.
Posted: November 10, 2008 | Published: November 6, 2008


Topics:  Channel Management | Data Security | IT Best Practices | Management Service Providers | ROBO | VARs | VPN | VPN Service Providers

WHITE PAPER - Learn what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services and more.
Posted: November 10, 2008 | Published: November 6, 2008


Topics:  Channel Management | Continuous Data Protection | IT Best Practices | Management Service Providers | Regulatory Compliance | SLA | SLA Management Services | VARs

WHITE PAPER - Today's enterprise security programs suffer from a pervasive and unmistakable flaw - the lack of knowledge about IT assets. A reliable asset discovery methodology must be the starting point for any successful enterprise security strategy.
Posted: October 20, 2008 | Published: October 1, 2008


Topics:  CIOs | CISOs | IT Asset Management | IT Asset Management Software | IT Best Practices | IT Departments | IT Governance | IT Infrastructure | IT Management Services | IT Managers | Security Management

WHITE PAPER - Are you blind when it comes to IT risks affecting your enterprise? If you are struggling for clarity when it comes to measuring enterprise IT risk, perhaps a 2,000-year-old fable holds the solution.
Posted: October 20, 2008 | Published: October 1, 2008


Topics:  CIOs | CISOs | IT Asset Management | IT Asset Management Software | IT Best Practices | IT Governance | IT Infrastructure | IT Management Services | IT Managers | Security Management

WHITE PAPER - Considering outsourcing a development project, read this paper to understand the key challenges in managing outsourced product development programs, as well as what to look for in an outsourced partner.
Posted: October 19, 2008 | Published: September 4, 2008


Topics:  CMM (Capability Maturity Model) | IT Best Practices | IT Outsourcing Services | Product Development | Software Project Management

WHITE PAPER - Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
Posted: August 1, 2008 | Published: August 1, 2008


Topics:  Application Life-Cycle Management | Business IT Alignment | Business Process Management | IT Best Practices | Project Management | Project Management Software | Project Portfolio Management | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools

WHITE PAPER - Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.
Posted: March 24, 2008 | Published: November 1, 2007


Topics:  Best Practices | Business IT Alignment | Business Performance Management | IT Best Practices | Strategic Planning

WHITE PAPER - Backing up mail servers and maintaining data on tape is no longer sufficient in IT. Read this E-guide to learn what role CIOs should play in developing email retention policies and how to ensure compliance and e-discovery requirements are met.
Posted: November 12, 2007 | Published: November 12, 2007


Topics:  Data Collection | EDI | Electronic Discovery | Electronic Discovery Software | Email Archiving | IT Best Practices | Risk Management | Sarbanes-Oxley Compliance

WHITE PAPER - The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
Posted: October 8, 2007 | Published: October 1, 2007


Topics:  Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | ITIL | Management Service Providers | OEMs | Patch Management | Remote Network Management | Service Level Management | VARs

WHITE PAPER - IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today.
Posted: October 8, 2007 | Published: September 1, 2007


Topics:  Application Life-Cycle Management | Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | IT Service Management | ITIL | Management Service Providers | Patch Management

WHITE PAPER - This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: October 8, 2007 | Published: September 1, 2007


Topics:  Application Life-Cycle Management | Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | IT Service Management | ITIL | Management Service Providers | OEMs | Patch Management | Remote Network Management | Service Level Management | VARs

WHITE PAPER - This paper describes the class of threats, suggests approaches to deploying monitoring devices, and provides best practices in leveraging the collected data to reduce downtime.
Posted: June 4, 2007 | Published: June 1, 2006


Topics:  Blade Servers | Data Center Management | Data Centers | Data Security | IT Best Practices | Sarbanes-Oxley Act of 2002 | Sarbanes-Oxley Compliance | Storage Security

WHITE PAPER - This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.
Posted: March 14, 2007 | Published: March 1, 2007


Topics:  IT Best Practices | IT Industry | IT Management