WHITE PAPER - Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment.
Posted: July 1, 2008 | Published: July 1, 2008


Topics:  Customer Service | Customer Service Best Practices | Customer Support Software | Market Research | Sales | Sales and Marketing Software

WHITE PAPER - Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.
Posted: March 24, 2008 | Published: August 1, 2007


Topics:  Business Intelligence | Business Intelligence Software | CRM Analytics | Customer Data Management | Customer Satisfaction | Market Research | Product Management | Retail Trade Industry | Sales

WHITE PAPER - This white paper explores the benefits associated with location intelligence for analyzing and deploying location-based information.
Posted: March 17, 2008 | Published: January 1, 2006


Topics:  Application Deployment | Business Intelligence | Data Management | Data Visualization Software | Databases | GPS | J2EE | Java | Market Research | Security

WHITE PAPER - This white paper explains the seven-point strategy for deterring insider network security breaches.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Malware | Market Research | Security

WHITE PAPER - Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system?
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Application Life-Cycle Management | Budgeting | Customer Service | IT Consulting Services | IT Management | Management Service Providers | Market Research | Operational Support Systems | Outsourcing | Small to Medium-Sized Businesses | SMBs | Videoconferencing Software

WHITE PAPER - Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Collaboration | Communications Systems | Customer Service | Internet Protocol | IP Networks | Market Research | Networking | Small Businesses | SMBs | Web Conferences

WHITE PAPER - Innovation requires change and Service Orientated Architecture makes it easier for companies to change. SOA views a business as linked services and considers the outcomes they bring. Learn guiding principles for implementing SOA in this paper.
Posted: October 22, 2007 | Published: October 22, 2007


Topics:  Application Performance Management | Best Practices | Business IT Alignment | Business Performance Management | Business Process Management | Change Management | Market Research | SOA | SOA Governance | Web Development