WHITE PAPER - Read this white paper to learn how the Network Integrator is responsible for managing subprojects within the context of multivendor agreements with the appropriate third parties and service providers.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Billing Systems | Business IT Alignment | Network Infrastructure | Network Management | Network Operating Systems | Operational Support Systems | Research and Development | Supplier Management

WHITE PAPER - Read this paper to see the research and to learn the eight steps that Forrester recommends for customer experience executives in this environment in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Budgeting | Business Intelligence | CEOs | CFOs | Customer Data Management Software | Customer Service | Customer Service Best Practices | Economic Environment | Research and Development | Surveys

WHITE PAPER - Productivity-enhancing technologies such as conferencing and collaboration enable people to work together via real or non-real time communication, and share or exchange information, including documents and other types of content.
Posted: June 2, 2008 | Published: January 1, 2008


Topics:  Collaboration | Manufacturing | Marketing | Productivity | Research and Development | ROI | TCO