WHITE PAPER - This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
Posted: August 8, 2008 | Published: January 1, 2007


Topics:  CRM | Customer Service | Email Marketing | Messaging Software | Online Shopping | Outsourcing | Personalization | Retail Trade Industry | Sales | Shopping Cart Software

WHITE PAPER - This paper discusses profiles a tool that enables the convergence of various systems across the supply chain and provides a simplistic but holistic view that will empower the Store Managers in proactive decision making.
Posted: June 27, 2008 | Published: June 26, 2008


Topics:  Customer Service | Retail Trade Industry | Supply Chain Integration | Supply Chain Management

WHITE PAPER - Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.
Posted: May 14, 2008 | Published: September 1, 2007


Topics:  Customer Data Integration | Customer Data Management | Customer Interaction Services | Customer Profiles | Customer Satisfaction | Customer Service Best Practices | Data Centers | Demographic Profiles | Food and Beverage Industry | Retail Channels | Retail Trade Industry | Supply Chains

WHITE PAPER - The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.
Posted: March 24, 2008 | Published: August 1, 2007


Topics:  Business Intelligence | Business Intelligence Software | CRM Analytics | Customer Data Management | Customer Satisfaction | Product Management | Retail Trade Industry | Sales | SAP (Product)

WHITE PAPER - Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior.
Posted: March 24, 2008 | Published: May 1, 2007


Topics:  Business Intelligence | Business Intelligence Software | CRM Analytics | Customer Data Management | Product Management | Retail Trade Industry | Sales

WHITE PAPER - Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.
Posted: March 24, 2008 | Published: August 1, 2007


Topics:  Business Intelligence | Business Intelligence Software | CRM Analytics | Customer Data Management | Customer Satisfaction | Market Research | Product Management | Retail Trade Industry | Sales

WHITE PAPER - Misconceptions about RFID, one of the fastest growing technologies in businesses today, can discourage organizations from taking advantage of it. Read this white paper to find out the truth behind RFID and how to benefit.
Posted: March 9, 2007 | Published: January 1, 2006


Topics:  Consumer Packaged Goods Industry | Data Synchronization | Electronic Product Codes | Inventory Management | Order Management Systems | Regulatory Compliance | Retail Trade Industry | RFID | Supply Chain Integration | Supply Chain Management

WHITE PAPER - The regulations listed above were designed to protect customers and the companies that serve them, furthermore, compliance is required for doing business in today's litigious environment.
Posted: December 18, 2005 | Published: December 1, 2005


Topics:  Access Rights | AIDC | Authentication | Best Practices | Data Encryption | Handheld Device Security | Handheld Devices | Regulatory Compliance | Remote Access Security | Retail Trade Industry | Security Audits | Security Management | Wireless Computing

WHITE PAPER - A lean approach to manufacturing can help improve productivity and customer service. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.
Posted: October 3, 2005 | Published: September 1, 2005


Topics:  Business Intelligence | Collaboration | CRM | Distribution Centers | Enterprise Systems | ERP | ERP Software | Just-In-Time | Manufacturing Industry | Manufacturing Software | Manufacturing Systems | Retail Trade Industry | Supply Chains

WHITE PAPER - This white paper will help you to understand what RFID is, how it works, describe the current standard and compliance environment and some considerations to make sure that you have a successful implementation.
Posted: August 11, 2004 | Published: February 27, 2004


Topics:  Electronic Product Codes | Manufacturing Industry | Regulatory Compliance | Retail Trade Industry | RFID | Supply Chain Management | Transponders