WHITE PAPER - Protecting critical data stored on servers in small and midsized businesses is increasingly challenging. This paper examines current methods use in protecting server data -- as well as the solutions designed to optimize data protection programs.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Data Recovery | Data Security | Disaster Recovery | Information Management Software | Server Management | SMBs

WHITE PAPER - This white paper defines what an information agenda is, describes key considerations and best practices in creating and implementing an information agenda, and explains how IBM can help you to deliver trusted information enterprise wide.
Posted: May 29, 2008 | Published: January 1, 2008


Topics:  Asset Management Services | Best Practices | Business Process Management | CRM | Enterprise | Information Management | Information Management Software | Master Data Management | Metadata

WHITE PAPER - Without effective knowledge management it can be difficult for support teams to serve internal and external customers. Read this paper to learn how knowledge centered support can capture, organize and utilize its support information in your business.
Posted: June 21, 2007 | Published: June 1, 2007


Topics:  Data Center Management | Information Management | Information Management Software | IT Service Management | Knowledge Management | Knowledge Management Software | Technical Support Staff