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ROI Evaluation Report: WebEx Support Center

WebEx Communications

Through remote desktop sharing WebEx Support Center enables companies to manage and resolve remote support issues — whether they be external customer-driven or internal user-driven. Support personnel can initiate a session with a remote user by sending them an e-mail or providing a URL.Download this Paper to Learn More About a Support Center.

Tags : customer support, helpdesk, help desk, technical support, remote access, roi, spend management, cut costs
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Published:  Dec 14, 2007
Length:  8
Type:  White Paper